PEOPLE

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Work experience

Research Initiation Internships (from July 2017 to December 2017)
Developing team activity in the field, geological mapping, petrographic, structural and geotectonic studies.

Education

Bachelor (from February 2013 to December 2019)
Geology
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Service centered, results-driven professional with over fifteen years’ experience in customer service and supervisory
roles, and over five years in administrative roles. Committed to attention to detail, improving relationships, and
ultimately securing their loyalty by providing exceptional service.

Work experience

Information Technology Administrator (from June 2018
□ Repair workstations, build new PC’s and perform diagnostics tests if required □ Upgrade and install any upgrades as requested by client with either hardware or software □ Provide remote desktop support via the use of TeamViewer software □ Cloning client’s hard drives on failing mechanical drives to new SSD drives using Linux environment □ Use Raspberry Pi to provide clients with custom software services for their needs □ Data Entry using MYOB and reconciling accounts every month
Property Manager (from January 2016 to May 2018)
□ Responsible for preparing QCAT (Queensland Civil Administrative Tribunal) documents □ A very good eye for detail is required when I am doing Entry and Exit Condition reports □ Invoicing tenants for services rendered □ Excellent interpersonal communication skills required to resolve potential conflicts between tenants and property owners

Education

Completed year 12

Other

□ IT - I have excellent IT skills, and I am familiar with all core office administration functions and internal/external communications, including document preparation, and communication through Outlook, Word, Excel, I am used to juggling multiple tasks effectively, and maintaining the confidentiality of sensitive information. □ Real Estate Salesperson Licence – Qualified to identify the legal and ethical requirements of property sales and to complete agency work □ Blue Card – Issued through Make A Wish foundation - Type Volunteer □ My year 12 studies were completed in 2002 at Centralian College in Alice Springs
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Work experience

Administration, Office Support, Sales Assistance, Receptionist. (from November 2019 to January 2020)
• Greeting customers and employees in a friendly and professional manner • Support sales staff in conducting the clients to the showroom • Keeping Reception and showroom area tidy • Packing and wrapping of customers purchases • Receive payments • Stock management and organisation
Assistance Administrative (from February 2019 to January 2020)
• Organize documents • Write reports • Organize office • Develop and maintain a filing system • Liaise with internal and external stakeholders • Collecting data and research • Manage confidential and sensitive documents
Bar Manager / Supervisor (from March 2019 to November 2019)
• Create and develop projects • Liaise with internal and external stakeholders • Market research to reach the target audience • Till closing • Centre safe balancing • Answer and direct phone calls • Handle administrative requests and queries from senior managers • Planning meetings • Manage confidential and sensitive documents • Organise and schedule appointments • Develop and maintain a filing system • Update and maintain office policies and procedures • Prepare for attending and produce for meetings • Provide general support to visitors • Functions presentations to costumers • Seek critical/different solutions for possible gaps in daily work activities

Education

Graduated in Psychology (from January 2012 to January 2017)
Psychology is the privileged field for research and reflections on the constitution of intersubjectivity, for the development of an integrated vision of the human being inserted in their socio-economic context, for acting at all levels of care, prevention and promotion of individual and collective health. The course provides theoretical and practical training that allows the legal duties of the profession of psychologist and teacher of psychology to be exercised, in order to analyze individual and/or collective psychological processes, from different theoretical perspectives, and their interfaces with the various areas of the profession. Knowledge supported by the mastery of technical terminology for the elaboration of projects, intervention proposals, reports, opinions and reports and with basic training for the exercise of evaluation and intervention in clinical, individual and group psychology, whether in institutions and organisations and teams. inter and multi professionals.
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Work experience

Cashier / customer service (from July 2016 to January 2020)
I worked in a fast food restaurant where I served, packed cleaned cooked for customers
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. A passionate SMSF Support Analyst - Accountant being awarded Certificate of Appreciation for the best SMSF Support Analyst of the month by Class Limited.
. A fast learner with distinctions in academic results in Accounting, Finance and attention to details and accuracy.

Work experience

SMSF Support Analyst – Accountant (from July 2018 to February 2020)
Data Analysis and Internal Controls: • Processing and analyzing year-end tax statement data for listed trusts and managed funds; • Reviewing, collating, checking and reconciling distribution tax statement data provided by clients, fund managers, share/unit registries or corporate website and importing into Azure database; • Liaising with various data providers by phone and email, regarding data reconciliation issues • Assisting internal and external clients regarding data reconciliation and computation issues; • Managing the workaround and resolution of ongoing client issues and day to day support queries; • Assisting the operation team to prepare and design ASAE 3402 internal control framework on the tax statement data collection process; • Assisting the operation team to maintain and improve the support systems, tax statement data collection processes, and various tools and resources, providing training to new starters; • Assisting Subject Matter Expert (SME) team with the Tax Statement Optical Character Recognition (OCR) project and tracking beta client feedback. General Accounting and Financial Reporting: • Processing bank statement transactions and cash reconciliation; • Providing general journal entries and generating business events; • Precisely matching off cash items to business transactions to clear suspense accounts; • Processing investment income/ expenses, member and fund income/ expenses; • Producing and reviewing Statement of Financial Position, Operating Statement, Trial Balance, General Ledger Reports and other working papers; Superannuation Administration: • Producing and reviewing member statements, member preservation, and tax components; • Processing pension commencement, commutation and manually calculate the minimum and maximum pension payment; • Assisting clients to obtain actuarial certificates and calculating Exempt Current Pension Income (ECPI); • Assisting clients to set up Limited Recourse Borrowing Arrangement (LRBA) investment and loans • Assisting clients to process acquisition and disposal of property investments and setting up depreciation worksheet; • Satisfaction level rated by clients is approximately 99.5 percent with over 300 positive feedbacks;
All – rounder (from December 2016 to June 2018)
• Precisely recording sales transactions, analyzing sales data and handling paperwork; • Reconciling cash at day’s end and assisting with preparing reports; • Accurately identifying shortage of money and timely reporting to manager; • Flexibly boosting sales via observing customers’ attitudes, gestures, postures, and thoroughly understanding current offers and promotions;
Salesperson/ Promoter (from February 2016 to November 2016)
• Precisely recording and organizing sales data for analysis and periodic reporting to supervisors; • Proactively approaching and conscientiously communicating with clients from various backgrounds; • Serving each customer in an appropriate manner and flexibly tackling customers’ rejections; • Cumulatively selling hundreds of Optus cards and SIMs per week;

Education

Macquarie University, Sydney, Australia (from March 2015 to December 2017)
Master of Professional Accounting and Master of Commerce
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Work experience

Software developer (from January 2019 to December 2019)
Worked with C#, ReactJS, SQL Server to create new pages for a digital health practice management site, and maintained the old code base along it's gradual evolution to a modern tech stack
Software developer (from November 2014 to December 2018)
Created a digital permit management website, used by councils across Australia and New Zealand. Worked across the full stack with C#, JavaScript, AngularJS and SQL Server. Trained junior developers to become effective team members

Education

Masters of Engineering, University of Melbourne (from February 2012 to December 2014)
Bachelor of Science, University of Melbourne (from February 2008 to December 2011)