PEOPLE

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Work experience

Marketing Manager at British Council (from July 2016 to November 2018)
• Devised and managed digital marketing plans and campaigns, developed and implemented strategies, processes with adherence to compliance • Brought marketing and customer-centric knowledge to cross functional teams. Managed communications with strategic business units (SBU), ensured consistency and accuracy of communications in line with corporate objectives • Worked closely with customer services team to develop and manage digital platform for face-to-face communications and customer service delivery • Managed British Council website with necessary updates, managed campaign budget and use relevant tools and techniques to measure and monitor the effectiveness of the digital marketing plan. • Ensured compliance of the corporate brand guidelines for all digital media activities including visual style, digital security, messaging and tone of voice, etc.
Digital Marketing Assistant Manager at Samsung Electronics (from November 2016 to October 2018)
• Customer direct Marketing: Worked in designing communication and executing push marketing in mobile devices using Samsung Owned CDM platform PEPPERMINT. Executed email marketing & SMS broadcast to target market. • Designed and oversaw major digital marketing campaigns: key responsibilities included conceptualizing, overseeing and managing marketing campaigns. • Designed digital marketing activities of Samsung device portfolio including strategizing, digital media buying, content planning, campaign execution on all relevant digital platforms such as Facebook, Google, Youtube,and local Ad networks for product promotions, on ground activations, product launch events and Samsung exhibitions. • Managed social media community, managed community engagement, tracked online queries to provide customer services to solve them. • Designed content to manage social networking sites such as Samsung Facebook page, Samsung YouTube channel, Instagram, and website, ran paid ads in SEM, GDN and other ad networks to increase brand awareness, engagement to drive sales • Managed media budget by forecasting budget, following up on spending, and implementing on time and on budget. • Reported on campaign progresses (monthly, quarterly status report, annual performance report etc.) to the stakeholders. • Facilitated digital Media agency selection pitches as per Samsung audit requirement with adherence to compliance. • Managed contracts of agency partners, managed evaluated partner agencies • Solicited local and third party vendors, service providers and agencies for various services including advertising in local ad networks, news portals, Facebook, Google, retainer agency services, media agency services, vloggers, bloggers, content providers. Additional Responsibilities: • Served as key point of contact for Samsung Management and Samsung Bangladesh for press relations with media. Oversaw organizing press conferences and media round-table conferences to keep the media abreast of Samsung and its business. • Developed communications tools (Success stories, beneficiary interviews, social media contents)for electronic and print media • Designed and facilitated strategic communications workshops and events for media stakeholders and journalists for several Samsung products and campaigns

Education

Bachelors in Business Administration (from January 2007 to December 2010)
Business Administration with major in Marketing Management
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Work experience

Home Carer
Toileting,Bathing,Grooming,Assist clients in Daily activities,Washing,Cleaning the house,Personal assistance and meal assistance.

Education

Cert.III INDIVIDUAL SUPPORT (from June 2017 to December 2017)
I learned to love and care our old age people because they are the ones who built our society before us. Assist them in their personal daily lives so they feel happy like before. Play old country songs and movies.

Other

I also Graduated from TAFE UNIVERSITY IN ADVANCE DIPLOMA IN MANAGEMENT in December 2015
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Work experience

Devops Engineer
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Work experience

Waitress (from August 2015 to April 2016)
Front of house
Child care worker (from January 2014 to March 2015)
I have experience in working at a child daycare centre both home and public centres. I hold a blue card.

Education

Year 11 at Urangan state high.
Completed year 11.

Other

Cert 1 in business Cert I in kitchen operations Cert 1 in IT
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Work experience

Owner/Manager (from April 2013 to December 2018)
Owner/Manager of the Signal Station Brasserie in Mount Nelson, Tasmania. Responsible for all aspects of the restaurant, from barista, bar, front of house, function sales, rostering.

Education

Bachelor of Science (from January 1983 to November 1987)
Hons Maths/Physics, Medical Microbiologly, Virology, Genetic Engineering
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Work experience

Serving (from January 2014 to January 2018)
I served at McDonald’s for 4 years

Education

I learned to serve at McDonald’s and to communicate with customers (from January 2014 to January 2018)
I learned how to serve customers
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Work experience

Customer service (from May 2017 to December 2018)
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Education

(from October 2013