PEOPLE

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KEVIN PLEACE

MORE PEOPLE
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Work experience

Store Manager (from September 2016 to May 2017)
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A sales management professional with over 16 years of experience in the pharmaceutical industry, I have worked in different roles within the sales and marketing. I have a proven track record of consistent sales and marketing achievements, in addition to playing key roles in major projects.
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Work experience

Independent Distributor (from March 2013 to May 2017)
Retailing
Sales Officer/admin Officer/HR officer (from January 2010 to March 2013)
Admin Sales Officer
Sales Manager/ Supervisor/ Cashier/Sales Assistant (from March 1999 to January 2010)
Responsible to any sales transaction

Education

Bachelors of Science in Commerce (from June 1995 to March 1999)
BS Commerce major in Management
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I will soon be arriving in Melbourne (14th June 2017) on a Working Holiday Visa and would welcome the opportunity to have an informal chat with regards to open marketing contract positions.

In my most recent role, I have worked across six international brands simultaneously in an agency like environment, handling everything from press relations and content creation to social media activities and trade events. I've worked alongside multi-disciplinary teams to devise and write innovative campaigns across multiple platforms, launching highly technical products with graphics, adverts and marketing collateral that have helped increase sales enquiries and revenue.

Work experience

Senior Specialist Artist & Public Relations / General Marketing at Music Group (from April 2015 to February 2017)
- Developed a 3 year forecast $2.3 million marketing budget - Management and delivery of annual advertising budget and campaigns - Co-ordinated worldwide PR coverage with trade publications - Directed product launch marketing plans
Marketing Manager at HighNet Telecoms (from August 2014 to April 2015)
- Developed and overseen annual marketing strategy - Created and developed customer feedback integration methods - Developed internal communications via email marketing - Created all marketing collateral including brochures and flyers
Digital Marketing Officer at The University of the Highlands and Islands (from September 2013 to August 2014)
- Managed annual advertising budget - Responsibility for pay-per-click, display and social media advertising - Developed and implemented customer acquisition campaigns - Design and implemented custom landing pages with HTML and CSS

Education

BA (Hons) Business & Management with Enterprise - First Class (from September 2008 to September 2012)
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I am Hasmin Garcia, 38yrs old and live in Manila, Philippines. Currently I am a freelance Event Stylist and Balloon Decorator.
i would like to express my interest for the hospitality position or food service position advertised on this site. The vacancy requirements fit my profile skills and educational attainment.
I would be glad to enhance my skills with your help.
Looking forward to discuss my application on your interview at your most convenient time.

Work experience

Customer Service Representative (from April 2005 to January 2007)
Responsible in taking inbound calls under Dell USA Account. Providing resolutions to our customers whether its technical issues, billing or any other queries regarding their unit.

Education

Bachelor of Science in Business Administration major in Marketing (from June 2001 to May 2004)
we practiced and learned businesses and how to sell the products and services. in which it allows us to be confident in handling or understanding various organizations in business and its strategies.
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Work experience

Senior Application Engineer (from May 2016
Current Job. Roles and Responsibilities:  Carry out detailed engineering for all types of Filtration and Separation Equipment required in Chemical plants, Pharmaceutical units, Refineries, etc.; major of them being Catalyst Filtration, Feed Filtration, Cartridge Filters, Self-cleaning Filters, Auto-backwash filters, etc. This includes; i. Selection of Filter type & element as per the fluid service ii. Calculating the effective area of Filtration iii. Pressure drop across the filter in clean and dirty conditions iv. Flux rate across the filter  Design and prepare specifications for Filtration elements, housing, associated piping, instrumentation and automation, for the complete skid of filtration equipment.  Ensure correct material of construction for Filter elements and housing are used and that they conform to the specifications.  Looking after the Marketing / Business Development activities for the series of products and services offered by the company.  Tracking the overall status of all the on-going projects regarding the completion of design, submission of documents, material dispatch to site, testing & certifications, etc.  Reviewing the documentation pertaining to the technical & commercial aspects, testing, inspection and certification.
Assistant Manager - Process (from February 2013 to April 2016)
Process Engineer (from August 2011 to February 2013)

Education

Education (from August 2008 to June 2011)
Bachelor's in Engineering - Chemical
Education (from August 2004 to May 2008)
Diploma in Engineering - Chemical
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Work experience

Brumbies Bakeries (from April 2003 to December 2007)
Shop Manager, Opening -Closing , Customer Service, Staff Training (When Required) Set up shop including icing products, display and general cleaning duties

Education

Food Safety Supervisor Certificate (from June 2016 to November 2016)
All aspects of Food Safety
Certificate III Retail Operations (from May 2004 to July 2005)
All aspects of Retail Operation and Customer Service
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Navdeep Agnihotri
Mobile: *****09, + click to reveal E-Mail: *****@gmail.com + click to reveal

________________________________________

Dear Sir/ Madam,

I'm particularly interested in available opening / position, which will relate strongly to my over 11 years of experience in Recruitment, Training and Development, Content Development, Training Need Analysis and Stakeholder Management, Customer care and Sales Support.

Worked with Vulcan Express, Gurgaon (India), I believe I meet all the essential criteria for the position. I have hands-on experience in managing several stakeholders for recruitment and training requirements with a team of associates including KPIs, , Team Utilization, C-SAT (Customer Satisfaction), Capacity Planning, Attrition Rate, RCAs (Root Cause Analysis), Head Count & Forecasting, Customer Retention, and Training Needs Analysis. Please find below a summary of my experience and key accomplishments:

• Merit of winning several awards & recognition during the tenure - namely, Star Performer and Excellence Award (Two times)
• Effectively managed high net worth clients for the recruitment, training and other business requirements
• Designed a robust & dynamic reporting system to showcase the monthly performance of team in a single arena
• Efficient organizer, motivator, team player and a decisive leader with the ability to motivate teams to excel and win

I am now willing to take up roles in Recruitment/Training and Development / Content Development / People Management. In addition, I am open to assignments in Queensland.

I am keen to join your organisation due to its leading position in the industry, great organizational culture, spirit of innovation, professionalism that characterizes your organization and its employees. I am attracted to this role on account of the organizational performance, values, challenges, best fit, and so on that it offers.

I appreciate your efforts in taking the time to review my credentials and experience. Looking forward to a positive response.

Thanking you,

Sincerely,

Navdeep Agnihotri

Enclosure: Resume

Work experience

Trainer, recruitment (from August 2015 to April 2017)
• Strategic role player in recruiting off role employees and implementing all new processes including PNP, Dropship, LMD-Large and Small, RVP-QC, QC-RTS, Reverse, LH-RTO • Key character in embedding two level technologies in organization. • Implemented effective measures to reduce TAT; developed new procedures & processes to streamline operations and enhance service efficiency • Recruited and Trained thousands of employees on continuous technical and process updations • Managed several projects for various clients to ensure timely connectivity, deliveries and pickups, • Resource Utilization, C-SAT (Customer Satisfaction), Capacity Planning, Attrition Rate, RCAs (Root Cause Analysis), HeadCount & Forecasting, Customer Retention • Prepared & presented various weekly/monthly MIS reports about ongoing and completed trainings • Resolved & analysed escalated cases which were raised to Senior Management Team • Ensured satisfactory ratings in internal & external audits • Rendered services as a Learning Coach; developed, implemented, & executed performance improvement plans for all individuals to drive continuous improvement and employee retention • Key role player in attaining new business through involvement in initial level discussions, presentations and need analysis
Trainer, recruitment (from January 2013 to December 2014)
• Done liaising with various clients in order to understand their manpower and training requirements • Managed end to end recruitment and training projects for various clients • Successfully implemented recruitment and retail training programs in all the assigned zones • Escalation handling to ensure match up client expectations • Prepared instructional training material and aids in relation to internal and external stakeholder’s business requirement • Designed and implemented strategies to attain business from retail market • Ensured timely delivery of required training content and other resources to attain customer satisfaction • Understood every client’s training requirement through regular interaction and in-depth Training Need Analysis • Facilitated smoother execution of training programs required by clients including feedback capturing and post training evaluation • Key role player in business establishment by supporting business team
Trainer, recruitment (from December 2008 to July 2012)
• Done liaising with various clients in order to understand their manpower and training requirements • Managed end to end recruitment and training projects for various clients • Successfully implemented recruitment and retail training programs in all the assigned zones • Escalation handling to ensure match up client expectations • Prepared instructional training material and aids in relation to internal and external stakeholder’s business requirement • Designed and implemented strategies to attain business from retail market • Ensured timely delivery of required training content and other resources to attain customer satisfaction • Understood every client’s training requirement through regular interaction and in-depth Training Need Analysis • Facilitated smoother execution of training programs required by clients including feedback capturing and post training evaluation • Key role player in business establishment by supporting business team

Education

MBA (from April 2003 to April 2005)
Business development, recruitment, training, Customer Service
Bachelor of Computer Applications (from April 2000 to April 2003)
Computer Applications, MS Office
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More than 10 years’ experience in Telstra, Optus, Deutsche Telekom AG and SingTel; in various product management roles (FTTx Services, Broadband, Mobility, SaaS, IT Managed Services), product marketing (account & segment based marketing, sales enablement activities), partner management roles.

Work experience

product manager (from September 2015 to January 2017)
IT managed services & SaaS

Education

university of melbourne (from July 2004 to June 2006)
masters in applied commerce
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Work experience

Team Lead/Coordinator (from December 2014 to December 2016)
Supervisor

Education

Bachelor of Science in Psychology (from February 2003 to December 2007)
Health safety and environment
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Work experience

Business Admin (to August 2015)
Enter data into Excel spreadsheets, typing Legal documents and Letters, receive reports fron Legal Aid and re type report, answer incoming calls professionally.
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With access to superior data, the team at Spectrum Analysis guide you to make the best site selection territory planning decisions in the retail franchise space.

http://www.spectrumanalysis.com.au/

Phone: *****77 + click to reveal

Business Email: *****@spectrumanalysis.com.au + click to reveal

To Connect with “Spectrum Analysis” click on this Social Links:

Facebook: https://www.facebook.com/spectrum.australia
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Other

RSA Certification
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Work experience

crew memeber (to November 2016)
upsold menu items, regular interaction with customers and handled food and beverages
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Work experience

Retail Assistant (to February 2016)
I was a retail assistant at Pet city in Joondalup Edgewater & Osborne park.

Education

Balga Senior High School (to October 2016)
I graduated from Balga with my year 12 Qualification :)
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Strong analytical and problem solving skills with the ability to achieve positive outcomes.

Committed to undertaking further training with the ability to acquire new skills quickly and easily.

Work experience

ADVISSIOR
MARKETING /CUSTOMER SERVICE

Education

MARKETING
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Education

Master's of Arts (to December 2016)
Leadership and Innovation
Bachelor's of Business Administration (to May 2011)
Marketing
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University student looking for casual work.
Can work upto 40 hours per week and hold a current drivers licence as well as own car.

Work experience

Christmas Casual - MYER Maroochydore (to November 2016)
Customer service, till duties, cleaning duties, stock duties.
Sales Assistant - Brumbies Bakery (from June 2014 to January 2016)
Customer service, till duties, cleaning duties, cooking duties.

Education

Completed grade 12 in 2015.
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