PEOPLE

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JUNE COOPER

Work experience

Op Shop Supervisor (from January 1999 to May 2017)
Lead a team of volunteers on the daily running of the stores. Provided training and development to volunteers, supervised a work for the dole programme. Assisted in the establishment of new stores. Met shop targets.
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Hey there, I am Katie Gardiner. I am based in Fremantle WA. Thank you for looking at my profile - Katie
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Hey there, I am Chelsea Andersen. I am based in Coogee NSW. Thank you for looking at my profile - Chelsea
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Hey there, I am Anne Czwiekala. I am based in Camperdown NSW. Thank you for looking at my profile - Anne
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Hey there, I am Jorge Marrero. I am based in Belrose NSW. Thank you for looking at my profile - Jorge
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Hey there, I am Rita Painter. I am based in Lesmurdie WA. Thank you for looking at my profile - Rita
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Hey there, I am Teresa Homsi. I am based in Melbourne VIC. Thank you for looking at my profile - Teresa
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Work experience

customer service assistant (from January 2013 to December 2015)
Cashier and money handling attended customers shelving and cleaning

Education

secondary (from January 2009 to November 2014)
high school completed
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Hey there, I am Nikki Hammet. I am based in Ascot Vale VIC. Thank you for looking at my profile - Nikki
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Work experience

Travel Consultant (from March 2015 to March 2017)
• Managing Client bookings • Sales • Money Handling • Accounting • Working with reps and wholesalers • Organising all follow ups with clients and wholesalers • Deciphering and conveying product rules and restrictions • Handling Customer complaints • Customer service • Establishing the correct product for the client

Education

Certificate 3 & 4 in Travel & Tourism (from March 2015 to March 2017)

Other

Certificate 3 in Business Administration
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I am a highly motivated store manager with over 4 years of retail management experience in my family company. After that, 3 years in my own store. I enjoy a challenge and consistently achieve high standards and exceed company targets through effectively working as a team player.

Experience in all areas including customer service, stock control, goods in, goods out, recruitment, training, disciplinary and staffing issues, and health and safety.

Work experience

Store Owner and Manager (from September 2014
o In charge of staff schedule o Charge of training for all members of staff in customer services o In charge of disciplinary action when deemed necessary o Responsible for all management of the store o I am responsible for the training and development of all staff members as well as recruitment of new staff o Storage goods management o Financial management
Store Assistant Manager
o I achieved the job of store assistant manager of retail Sewing Materials and Fabrics store in 2005 o Regional Award for most remembered retail Sewing Materials and Fabrics store o Achieved the job of manager after year 2006 o Growing business in a 100% in 5 years of management o Responsible for achieving regional sales targets of the market o Responsible for 5 fulltime staff
Internship (from February 2012 to December 2012)
Internship (from February 2011 to December 2011)

Education

Bachelor Naturology – Alternative and Complementary Medicine and Medical Systems
Master of Business Administration (from June 2015 to May 2017)
Dale Carnegie Training (from April 2016 to June 2016)
Bachelor Business Management (from February 2011 to December 2014)
Munich Business School (from July 2013 to December 2013)
Certificate of Business Manegment
ELS Language Center - USA (from April 2010 to December 2010)
English Language

Other

WIPO – World Intellectual Property Organization
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Hey there, I am Steve Booth. I am based in Horsfield Bay NSW. Thank you for looking at my profile

I Am a consultative sales executive with a very wide and varied work background that spans over twenty years plus.
At ease talking to C class clients as much as the tradie on the job site.

Work on the ABC sales technique with a simple formula applied.... two ears One mouth... Act accordingly!
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Hey there, I am Madhav Giri. I am based in St Albans VIC. Thank you for looking at my profile - Madhav
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Work experience

Partner (from February 2015 to March 2017)
Direct sales
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Hey there, I am Kayla Thornberry. I am based in Tascott NSW. Thank you for looking at my profile - Kayla
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Work experience

Lab Technician & Retail Assistant (from November 2014 to December 2016)
• Customer Service • Warranty Dealing • Sales/Retail Assistance • Layby • Kiosk Assistance • Lab Technician

Education

FC 11 , BCA National Training Group. (from January 2017 to September 2017)
Diploma in Sports Development.
Trinity Bay State High School. (from January 2012 to November 2016)
Graduated Yr12.
TAFE North Queensland. (from January 2016 to September 2016)
Certificate II in Tourism.
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Ernest RozarioNarre Warren – 3805
M: *****89 + click to reveal
E : *****@yahoo.com.au + click to reveal

“Customer Service Representative”
I am very interested in securing the position, as advertised on JORA.I believe that I have the skills, experience and determination to add value to your team and business. I have previously been working for CPM International – Call Centre for Australian Gas and Light (AGL) where I have been reinforcing Sales and also in a retention team, to retain customers from switching over to other energy retailers.

I have a sales background and I also have extensive experience working for Insurance. You will find that I am a hard worker and very eager to learn. I have good organisational skills and understand the importance of working cooperatively in a team environment and maintaining KPI’s. I have a good understanding of SAP operating system. I have included a resume in the attachment and I would be willing to show you my work ethic and skills in a work experience scenario. I would like to secure a position in your company as I see it as a long term career that can present the opportunities I am seeking; you will find in return a loyal, hardworking and valuable employee.
Please contact me on *****89 + click to reveal if you require any further information or have any questions regarding my application. I look forward to hearing from you.

Kind Regards
Ernest Rozario

Mr Ernest Rozario // M. *****89 + click to reveal // E. *****@yahoo.com.au + click to reveal
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Obtain a position that will enable me to use my communication skills, building strong relationship with people in order to deliver best results.
A challenging role that motivate me to use my skills and keep on optimistic attitude.
Willing to be train and gain more knowledge to pursue my career growth.

Work experience

Sales Associate (from September 2007 to October 2017)
• Customer Service as duly support customer needs, resolving problem that arise and handling some complaints. • Visual Fashion Merchandising that helps to determine the type of garments and fashion trends that will reflect on producing and sell the products. • Replenishment the items needed at the shop floor and to be completes the display. • Cashiering that completely responsible for checking cash and card payments receive. To balance the sales before closing area. • Stock Arrangement at the stock room to maintain cleanliness. • Encoding Daily Sales, updating inventory, monitoring target sales and checking month to date sales.
Receptionist (from July 2006 to May 2007)
• Serve as customer service facilitator, monitoring all bills of the tenants of the building • Prepares SRF needed by the maintenance. • Assisting walk –in clients for the rental of the units. Answering all incoming and outgoing phone calls
Receptionist (from November 2003 to June 2006)
• Serve as customer service facilitator, assisting walk in clients • Receive and inspects documents/packages for the company. • Prepares and post training schedule. Assist new agents for training and licensing. Facilitate clients in their phone inquiries. • Coordinates with and assist company contractors. Issues and monitors daily temporary proximity ID cards.
Supervisor (from January 2003 to March 2003)
• Supervise work of employees, follow up and remind use of codes and entries. • Check the incoming and outgoing deliveries. • Updating reports, inventory, and summary of production output. Actual examination of finished products.
Personal Agent Secretary (from January 2000 to January 2001)
• Answers/Transfers telephone calls and rely massages to concern personnel. • Follow up clients call for their necessity requirements. • Doing paper works such as production report, analysis, daily reports, proposal and updating collections. • Organizing files and maintaining proper filling system. • Photocopying and scanning documents.
Service Crew (from June 1998 to November 1998)
• Opening and closing of counters. Inventory every weekend. Checking output production. • Train new crews for their prospective position.
Secretary (from January 1994 to January 1998)
• Answers/Transfers telephone calls and rely massages to concern personnel. • Issuing Purchased Receipt and Delivery Receipt. • Organizing files and ensures confidential information and documents handled with complete discretion. • Faxing, Photocopying and scanning documents. • Work in accounting department for accurate entry of data using number based computer software. • Assisted the cashier for the accurate distribution of payroll for the employees of the company.

Education

Education in short courses (from January 2017 to February 2017)
Its all about communication and presentation skills
Education in College Level (from June 1999 to April 2000)
Its all about computer studies basic and information skills.
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Statement of Competencies/Essential Criteria
• Degree: M.A. Clinical Psychology
• B.A. (Hons) Psychology
• Dip. Youth & Community Work

4yrs retail/hospitality, customer service eftpos register cash handling opening and closing procedures supermarket work, kitchenhand front of house casual barwork

Eligibility for membership of professional Association
• I have experience in a case management model within a supported accommodation Unit, working within a feminist model and working with clients needs and priorities including:
Client based work, from a feminist perspective and family systems approach, especially with Women and Children; prioritising women’s, safety, crisis intervention, support, counselling, advocacy and practical support in relation to:

• Housing/Accommodation, Housing S.A. and Non-government sector housing, familiarity with priority one and two state housing criteria in S.A.
• Employment Contact and liaison with Centrelink, Employment network providers and some advocacy and support work on an as and when needed basis
• Education with TAFE , Uni WEA or appropriate training and education unit (nationally recognized)
• re-networking with support agencies and social service agencies as appropriately,
• the respect, safety and confidentiality of clients was maintained with a high degree of professional ethics through regular supervision, team accountability and organizational boundaries being maintained, including working with clients from culturally diverse backgrounds, in ensuring interpretation services were available.

Childcare Experience:
• I brought a mother’s experience and knowledge of everyday life, breastfeeding, nursery talk and language development and play activities; knowledge, I do not suspend in my clinical/counselling practice.
• My degree in Psychology including Units in Developmental Psychology with a recognition of:
• The range of normal development, mother-child interactions, reaching/ grabbing behaviour, pointing behaviour, first words,/first steps , movement, play -peer interactions; general criteria used by psychologists, child nurses, social workers (checklists and interview based and observational records,) incl. knowledge of the potential consequences of violence and abuse
• assessment via interviewing, with child appropriate language use,
• use of behavioural & observational records, ethics and codes of conduct concerning child safe environments
• My self care strategies include being very clear about my own professional boundaries and ethics, engagement in fitness and health regimes, and supports I identify as useful.
• I do not support ‘home’ visiting, except on an as and when needed basis and only via prior arrangement and informed consent and contracted between both parties

My case management records and documents were always maintained with accuracy and attention to client confidentiality, ethics regarding client records and rights.

Work experience

customer service (from February 2015 to June 2017)
customer service shelf fill eftpos use register use sales

Education

masters psychology (from February 1991 to December 1996)
psychology

Other

cert 3 aged care/disability
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Work experience

Community and Event Coordinator (from September 2017 to December 2017)
Produced Australia’s largest fintech festival, Intersekt Festival, and FinTech Australia’s annual summit, Collab/Collide, held in Melbourne with over 1,000 delegates by engaging in all-around administrative and event management tasks for Intersekt, Collab/Collide Spark Festival, and other talks and events in Australia through customer and partner relations, sourcing of collaterals and materials, and multiple on-site roles
Business Development Manager (from November 2015 to June 2017)
Spearheaded expansion and development initiatives in company's B2B portfolio expanding client base by 80% totaling Php20 Million in annual revenue through new acquisition and retention efforts

Education

Bachelor's Degree in Management Major in Communication Technology Management (from June 2009 to March 2014)
Subjects taken: Marketing, Finance, Operations Management, Information Technology, Communication, Leadership Management Minor Program in International Business, Minor Program in Philosophy
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