PEOPLE

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JENNIFER PINKUS

Statement of Competencies/Essential Criteria
• Degree: M.A. Clinical Psychology
• B.A. (Hons) Psychology
• Dip. Youth & Community Work

4yrs retail/hospitality, customer service eftpos register cash handling opening and closing procedures supermarket work, kitchenhand front of house casual barwork

Eligibility for membership of professional Association
• I have experience in a case management model within a supported accommodation Unit, working within a feminist model and working with clients needs and priorities including:
Client based work, from a feminist perspective and family systems approach, especially with Women and Children; prioritising women’s, safety, crisis intervention, support, counselling, advocacy and practical support in relation to:

• Housing/Accommodation, Housing S.A. and Non-government sector housing, familiarity with priority one and two state housing criteria in S.A.
• Employment Contact and liaison with Centrelink, Employment network providers and some advocacy and support work on an as and when needed basis
• Education with TAFE , Uni WEA or appropriate training and education unit (nationally recognized)
• re-networking with support agencies and social service agencies as appropriately,
• the respect, safety and confidentiality of clients was maintained with a high degree of professional ethics through regular supervision, team accountability and organizational boundaries being maintained, including working with clients from culturally diverse backgrounds, in ensuring interpretation services were available.

Childcare Experience:
• I brought a mother’s experience and knowledge of everyday life, breastfeeding, nursery talk and language development and play activities; knowledge, I do not suspend in my clinical/counselling practice.
• My degree in Psychology including Units in Developmental Psychology with a recognition of:
• The range of normal development, mother-child interactions, reaching/ grabbing behaviour, pointing behaviour, first words,/first steps , movement, play -peer interactions; general criteria used by psychologists, child nurses, social workers (checklists and interview based and observational records,) incl. knowledge of the potential consequences of violence and abuse
• assessment via interviewing, with child appropriate language use,
• use of behavioural & observational records, ethics and codes of conduct concerning child safe environments
• My self care strategies include being very clear about my own professional boundaries and ethics, engagement in fitness and health regimes, and supports I identify as useful.
• I do not support ‘home’ visiting, except on an as and when needed basis and only via prior arrangement and informed consent and contracted between both parties

My case management records and documents were always maintained with accuracy and attention to client confidentiality, ethics regarding client records and rights.

Work experience

customer service (from February 2015 to June 2017)
customer service shelf fill eftpos use register use sales

Education

masters psychology (from February 1991 to December 1996)
psychology

Other

cert 3 aged care/disability
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Work experience

Travel Consultant (from March 2015 to March 2017)
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Education

Certificate 3 & 4 in Travel & Tourism (from March 2015 to March 2017)

Other

Certificate 3 in Business Administration
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Partner (from February 2015 to March 2017)
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Ernest RozarioNarre Warren – 3805
M: *****89 + click to reveal
E : *****@yahoo.com.au + click to reveal

“Customer Service Representative”
I am very interested in securing the position, as advertised on JORA.I believe that I have the skills, experience and determination to add value to your team and business. I have previously been working for CPM International – Call Centre for Australian Gas and Light (AGL) where I have been reinforcing Sales and also in a retention team, to retain customers from switching over to other energy retailers.

I have a sales background and I also have extensive experience working for Insurance. You will find that I am a hard worker and very eager to learn. I have good organisational skills and understand the importance of working cooperatively in a team environment and maintaining KPI’s. I have a good understanding of SAP operating system. I have included a resume in the attachment and I would be willing to show you my work ethic and skills in a work experience scenario. I would like to secure a position in your company as I see it as a long term career that can present the opportunities I am seeking; you will find in return a loyal, hardworking and valuable employee.
Please contact me on *****89 + click to reveal if you require any further information or have any questions regarding my application. I look forward to hearing from you.

Kind Regards
Ernest Rozario

Mr Ernest Rozario // M. *****89 + click to reveal // E. *****@yahoo.com.au + click to reveal