PEOPLE

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IVETTE GRACIELA MORENO LARA

Hello my name is Ivette, I'm from Mexico. I'm studying a Certificate III in Business during the afternoons. I have experience as a kitchen hand and as a tourism guide in my country. I love cooking, specially Mexican food. I describe myself as organized, responsible, punctual, friendly, fast learner and I can work as a team member.
I would like to work as a kitchen hand because I like these environment (even I'm thinking about studying Gastronomy when I return to Mexico), or I could prepare traditional Mexican food, also I could teach you Spanish.
Please don't hesitate to contact me. Thanks

Work experience

Online marketing (from June 2017 to August 2017)
Online customer attending Online enterprise’s promoting Calling and e-mail attending
Tourism guide (from June 2017 to August 2017)
Tourist guiding Customer attending

Education

Certified Nature Guide by NOM-09-TUR-2002 in Mexico (from August 2017 to November 2017)
I became a certified nature guide by the Mexican government

Other

I have some experience working in a kitchen because my mother is the owner of a catering service in Mexico, so I help her cooking and as her assistant during the preparations of the events. I also have worked attending customers as a tourism guide, there I got some skills, for example, public speaking, leadership, handling complaints, work in a team and be a fast learner.
MORE PEOPLE
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A reliable and self-motivated barista with superb work ethic and passion for coffee and food. I enjoy a fast paced environment that is able to challenge me.

I am proficient at maintaining a cleanly and organised storefront while accurately processing customer orders in a timely and friendly manner. As a flexible team member, working both alone and in a team come naturally to me and I am known to be able to help solve problems in unforeseeable circumstances. I contribute with my warm and upbeat attitude for which I have received positive feedback from both previous employers and customers alike. If this sounds like the future employee you need, feel free to get in touch by phone, SMS or email.

Work experience

Café All Rounder (from July 2016 to October 2016)
• Prepared food and beverages in accordance with health and hygiene standards • Greeted and listened effectively to customers to ensure courteous and quick service • Performed all support tasks such as cleaning and restocking display cases • Maintained cleanliness at all times • Cash handling and processing orders
Barista (from September 2012 to February 2014)
• Provided quality beverages and food according to cafe standards • Performed cash balancing and reported for review by management staff • Opened and closed the coffee station and maintained store cleanliness • Carried out routine checks on store appliances and contacted maintenance for repairs • Assisted in menu setting in accordance with customer feedback • Mentored new trainees in workflow procedures, drink and food preparation and sanitation
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Work experience

Kitchen hand- Rydges Hotel Rotorua (to December 2012)
Help to cook the buffet breakfast food for the day and prepare the food for the following day, Cook meals on the lunch menu and desserts for the guests that ordered through room service. Clean areas of the kitchen.

Education

Waiariki Institute Of Technology (to December 2015)
Diploma in Culinary Arts- City and Guilds, Food Safety,
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I possess an enthusiastic and positive personality and have a strong ability to work efficiently and cohesively in a group environment. I am willing to learn new skills and utilise my previous hospitality experience to be a valuable team member.

Work experience

Customer service (from May 2016 to August 2017)
Serving ice-cream, handling money and the closing of tills, preparing coffees, setting up and packing down shop, training new employees and guiding existing staff members.
cafe/retail all-rounder (from August 2011 to December 2015)
Handling customer and supplier inquires, working in the cafe section of the store, managing inflow of new stock and checking invoices, training new employees and guiding existing staff members and Opening and closing of the store/tills.