PEOPLE

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Work experience

roject / Owner (from June 2015
Construction / Waterwell Drilling / Plant Hire
Site Foreman (from February 2011 to May 2015)
Health and safety / Exploreation Drilling / Supervising
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Work experience

Registered nurse (from November 2014 to June 2018)
Caring if critical care patients with skill and evidence based practice
Registered nurses (from July 2008 to June 2010)
Caring if critical care patients with skill and evidence based practice

Education

Masters in nursing (from October 2012 to October 2014)
2 year regular study in MG university with individual research work
PG diploma in Hospital management (from February 2007 to February 2008)
Under process
Bsc nursing (from September 2002 to September 2006)
4 yr regular course in MG university
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Work experience

Major Projects Sales (from January 2018
Looked after all major projects
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Work experience

Volunteer (from August 2017 to January 2018)
Taking care of orphans

Education

Secondary education (from January 2016 to November 2017)
Advanced level
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Education

Readyhealth nursing college (from November 2018 to February 2019)
Ain cert 111 &1v
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Work experience

EXPERT DATA CENTERS OPERATIONS – FACILITY MANAGEMENT (from August 2014 to December 2018)
 Responsible for Data Centers Power & Energy Optimization.  Drafted and Signed off First Level Maintenance contracts against Generators, AC and DC powers, Precision & Comfort HVAC & CRAC system, Firefighting system for Nationwide MSC’s and Data Centers. It included Vendor Technical Evaluation Criteria, SOW for RFQ, HOTO checklist creation etc.  Managed E2E project to synergize the procedures and implemented technical practices  Presented and implemented Automation of Data Centers PM/CM procedure on mobile app.  Responsible for E2E Power and Environment handling ensuring KPIs are properly met.  Initiated and completed many highly energy efficient projects to make the Data Centers disaster free environment  Working on AC / DC power systems and load balancing on each phase  Involved as Project Manager in development of state of the art, Tier-3 Data Center, complying TIA-942 standard. Data Center is first of its kind in country. Project was currently under execution phase and was well before schedule.  Involved as Project Manager in Shifting of Data Center complete power (AC/DC System) in Containerized solution  Responsible for E2E Power and Environment on Nationwide Data Centers of Largest Cellular Service providing company  Designed AC/DC System for Data Centers with Emerson NETSURE 701 & 801 & Delta PSE3 for Loads upto 300KW.  Upgradation of existing end of life and support rectifier systems to modernized systems through Infill Solution  Modular 300KVA UPS with modular batteries cabinets having 1-hour backup at 80% loading for critical Data Center facilities  Power Re-org which includes E2E Electrical systems GENSETs, ATS Panel, Rectifier & UPS systems in N+1 redundancy compliance with TIA-942 Rated-3 Data Centers  Performed testing and troubleshooting of circuits using OTDR and BERT Equipment, also managed to installation shelves, power strips, rails, cables patching, and customer equipment as per requirement.  Designing of Rectifier Backup with different DC loads in hybrid and standalone configurations.
PROJECT COORDINATOR - VENDOR MANAGEMENT (from April 2011 to July 2014)
 Monitored and reviewed work beliefs, technical specifications and specialist technical input to ensure adherence to project procurement principles and ensure designs comply with planning approvals, relevant national and international quality and safety standards and are fit for purpose  UAT Telco and Non-Telco Standards inspection in order to perform quality audits on all new builds for sites acceptance.  Daily project reporting, scheduling, forecasting and stakeholder management reports.  Prepared high quality design drawings of various Power / Infrastructure projects on Auto-CAD and Visio.  Developed and implemented information management plans, risk response and mitigation strategies, processes and procedures relevant to swap project.  Reported worst KPI Sites of BTS sites after swap, Resolution follow-ups and management dashboards.  Generator Fuel Theft, Consumption analysis and monthly reconciliations with Vendors.  Old equipment movements to warehouse and supply chain management.  Developed and monitored SLAs / KPIs.  General Interaction with Vendors.  OPEX Utilities monthly / yearly forecasting and payments to vendors.  Coordination with PM office and other departments on various on-going Deployment/Production, Operations and Fiber Optics projects and activities.  Various progress and analysis reports and presentations to be presented to management upon demand. ACHIEVEMENTS  Successful well before time 2400 BTS sites swap and rollout of 100 new builds  By careful analysis and measures, managed to save 3M USD OpEx yearly against budget.  Old inventory movement to warehouse well before time. ~one month before strict timelines  Developed KPIs and SLAs are still in use for betterment of standards
BSS Engineer - (RAN) (from August 2008 to April 2011)
 Provided Nationwide BSS Support (Huawei & Motorola) to the field teams and provided them level-2 support with faulty spares handling.  Responsible for Designing and implementation of Hybrid Power solution of Telecom network in different on grid and off grid scenarios.  Ensured BSS trouble tickets closure by regions on daily basis and weekly progress meetings with vendors.  Handled complete BSS equipment Repair and Return(R&R) Process and Co-ordinated with Vendors (Motorola, Alcatel, Huawei) for timely shipments and handing over the operational spares back in regions.  Monitored daily KPI / SLA’s (Outage / Fluctuations) Nationwide and followed up from regions for early issue resolution.  Various Management Project Update Presentations  Co-ordinated with Vendors / Subcons i.e. Huawei & ZTE and various vendors for O&M related tasks of Access Network related to BSS, Transmission, and Power related issues. BSS – Motorola / Huawei / ZTE for BTS, BSCs, Transcoders, Transmission – NEC, Alcatel, Huawei for Microwave Systems. Power – Generators (Various Types and Ratings), ATS, Power DPs, UPS, Rectifiers, etc for Preventive and Corrective Maintenance.  Resolved issues related to WIMAX Sites – (Motorola BTS and Dragon Wave Microwaves).  Managed GSM sites issues (PM and CM) with separate dedicated teams related to Power, Transmission, BSS, etc for the sites not in domain of Outsource Vendors / Subcons.  Performed Audit Visits of the sites in various Projects for New Requirements and Implementations.  BTS Terminals monitoring and management.  PM (preventive Maintenance) Audits. Acted as coordinator.  Maintained Complete Sites Data Base for nationwide and coordinated with OAN Nationwide for Issues.  Spare parts management. Updated Spares movement records. Swap Sites Data Updated on portal and Movement Management.

Education

MS Project Management (from August 2010 to August 2012)
BE Electrical Engineering (Telecommunication) (from August 2004 to August 2008)
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Work experience

HVAC DESIGN ENGINEER (from August 2015 to March 2019)
HVAC DESIGN OF BUILDINGS
HVAC DESIGN ENGINEER (from January 2013 to March 2015)
HVAC DESIGN OF BUILDINGS

Education

GRADUATE DEGREE IN MECHANICAL ENGINEERING (from June 2008 to June 2008)
GRADUATE DEGREE IN MECHANICAL ENGINEERING
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Work experience

Temporary Receptionist- Trivett Classic BMW (from January 2019 to February 2019)
• Greeting customers and managing customer flow in the showroom. • Answering phone calls and transferring to the appropriate person/department • Identifying and fulfilling the needs of customers. • Communication with various stake holders including financial and service advisors, banking representatives and law enforcement officers. • Experience with data entry using Microsoft excel
Digital Service Representative- Service NSW (from January 2018 to December 2018)
• Meeting and exceeding both personal and team KPI’s by up to 25%. • Promote digital services and educate customers to use the services at home. • Effectively liaise with a wide variety of clients, team members and management. • Create positive interactions and build rapport in a professional and friendly manner ensuring client satisfaction is a priority. • Contribute to improving the efficiency of procedures and changes in the workplace.
Retail Assistant (from June 2015 to August 2017)
• Development of expertise in product knowledge. • Strong ability to build rapport with customers. • Efficient sales skills and ability to upsell products. • Management and maintenance of inventory. • Handle customer transactions.
Supervisor (from January 2011 to April 2015)
• Working as a team leader in a supervisor role. • Coaching and mentoring trainees who require support. • Resolving customer complaints and enquiries. • Delegating and monitoring the performance of employees. • Ensure employees reach targets and goals.

Education

Certificate III in Customer Engagement (from January 2018 to January 2018)
- Product and service knowledge development - Service delivery and monitoring - Using multiple information systems - Adhering to key performance indicators - Workplace leadership - Accurate data entry -Managing workplace stress
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