PEOPLE

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James Mann Traits
The following elements, in my opinion, are key to bringing growth and success to a business. I am a degree qualified Mechanical Engineer with a strong background in Design for Excellence which is a philosophy of ensuring a product design is optimised for manufacture, build, test, operation and service. I have led many differing types of developments globally often in response to local requirements.

Leader and Mentor – I have provided strong leadership in my previous roles, giving clear direction when required and ensuring an open environment for communication and celebration of our successes and also in the areas for improvement. I have built up trust and respect within my previous organisations and ensure that everyone is involved. I have an open door policy to allow those who feel their voice is not being heard to express themselves. I have also provided mentorship to those who both seek it but also to those who may not realise their true potential. In this I take pride in one of my old PM’s now being the MD of a subsea service organisation, after bringing his career back on track after being demoted due to performance issues.

Business Strategy for growth – I have an open mind to the challenges I have faced and built strategies to address those organisational challenges. At Aker the margin available was limited due to the high cost of the product and a market that had a low sell price from more established suppliers. By putting in Frame agreements for machining and welding and focussing on cost reductions we were able to reduce the sell price and increase the margin allowing a more competitive product for clients looking for exploration wellheads. In addition, the market was not aware of our product line. I used the opportunity of a new set of products to drive a marketing initiative to get the message to a wider portfolio of operators that Aker supplied Subsea Wellheads, these initiatives included supporting the development team to submit the new product for the ONS awards in 2010 for which the product was shortlisted. Although the team did not win the award it certainly raised the profile. In addition we generated marketing collateral on our products and their benefits and took this to a wide range of large international Operators (Total, Petronas, Petrobras, Chevron, Pemex, Shell) and also local smaller operators (Tullow, Rockhopper, JSC Zarubezhneft, Origin Energy) through Akers Regional Product Owners, this in addition to providing a wider range of services to which were previously not supplied, e.g. direct off shore support for running equipment, providing technical support for our products at DWOPs, Hazip through bringing on experienced off shore technicians into the product organisation; allowed us to start to bring in additional revenue from areas that were not historically open to the Subsea wellheads business. This resulted in a 4 fold increase in revenue between 2010 and 2012. Lastly I have also provided due diligence (technical) as part of the M&A process when NCR acquired a competitor in 2005. I have also provided a potential new Acquisition opportunity with Aker, although this to date has not progressed. The ability to look for opportunities to grow a business (products and or services) and to look at new areas for growth in not so obvious markets, are key.

Results orientated – I have a strong commercial trait and always looking at ways to grow revenue and reduce operational, product and service costs to allow for greater flexibility in a competitive market. I have also pushed the team to be clear on their contractual requirements and look for opportunities to increase project revenues and reduce margin erosion based on clients’ changes via increased VO profiles and strict change management. At Aker my initiatives allowed for a 40% reduction on product cost. In bringing in new revenue opportunities via new products and services from a wider range of operators has increased revenue 4 fold over the period 2010 to 2012. In establishing and growing the business a clear understanding of the cost base and overheads to achieve results are key to ensuring continued investment within the business for growth.

Innovation – I have always looked for innovation in product, process and service. From a background of product development I have continued to ensure new products are covered by appropriate IP to allow for protection but also to serve as a potential revenue stream via licensing or sale of IP. Sell price structuring is another area where I have used potential tax breaks on R&D to allow for further reduction in sell price costs to have a more competitive position. New ideas for breaking into new markets continue to bring rewards in terms of new revenue streams such as proving subsea wellheads to the exploration market, which was a new market for Aker due to the focus on EPC. I believe I can bring a wide range of skills to any business and further develop their organisation into a strong results orientated leader in the market and I relish the opportunity to further my career with companies that share my approach.

Work experience

General Manager Hyspec Engineering (from October 2016 to February 2019)
Day to Day management of organisation manufacturing key products for oil and gas industry, Full P&L responsibility over 2 sites.

Education

Education - George Washington University - distance learning (from October 1995 to October 1997)
Masters Certificate Project Management
Education - Abertay University Dundee (from October 1986 to April 1991)
BSC (Hons) Mechanical Engineering
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Work experience

IT HELP DESK (from July 2018
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Work experience

Business Analyst Specialist (from March 2017
I am currently working with Amdocs in Manila Philippines as Senior BA for a Telecom giant responsible for Amdocs BSS Front End Applications. I have a strong CRM background with 12 years of experience in Amdocs BSS. I am the single design focal for all CRM related design and implementation level changes. Areas of expertise - Amdocs CRM - CIM, Service(Support), Admin, Sales, Inventory Manager and Other Modules in Amdocs BSS Suite. I am also responsible for managing all the DB changes for ongoing change requests based on Customer requirements and involved in Migration from customer's Legacy platform to Amdocs BSS Suite. I am also the Single design Focal for many ongoing projects and POCs, like Data Privacy Project with 3rd party Vendor, eSim POC and implementation
Business Analyst (from December 2010 to February 2017)
I was involved in the transformation project from Amdocs 5.5 platform to Amdocs 7.5 CES suite from 2010 till 2014 for a leading DTH services provider in Malaysia. I was also part of team from 2014 to 2017, where Amdocs 7.5 platform was upgraded to Amdocs CES 9.2 for the same client. During my stint in Malaysia, I led the Amdocs BSS - CRM and other front end applications for the transformation and upgrade project. I led the team design and development for Inventory fulfillments process, Integration of Amdocs CRM to Click software WFM, Supply Chain Management and many more business critical projects. I was also responsible for managing the DB changes for ongoing change requests based on Customer requirements and was Amdocs BSS focal for ongoing Migration activities. Other major projects includes - Campaign Management System (HP CMS) integration with Amdocs BSS - Marketing Connector, IPTv LOB implementation, Amdocs BSS CTI Integration with 3rd party contact center implementation (HP and Cisco). Involved in POC for Amdocs IOT Platform - Smart Home, Amdocs Social Media Integration and others.
Senior Subject Matter Expert (from December 2006 to November 2010)
Part of the Design and development team in CRM Competency Center, I was responsible for Designing the low-level technical solution, develop and implement the changes, Support different testing phases like ST, UAT and production support. As part of the Development team, I have worked for some of the major clients in Amdocs, like Sprint US, Rogers Canada, SVI Russia.
Software Engineer (from July 2005 to November 2006)
Designa nd development

Education

Master of Computer Application (from July 2002 to June 2005)
Computer Application, Data Structures, C, C++, Java, JSP, AI, Etc.

Other

Salesforce Certified Admin, SAFe Agilist
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Work experience

Mechanical Engineer (from September 2014 to January 2018)
I was actively involved in requirement gathering through to the design, development, testing and manufacturing of complex mechanical components of aerospace engines.

Education

Master of Technology (from September 2012 to May 2014)
Mechanical Engineering (Manufacturing Technology)
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Work experience

Principal Consultant (from December 2009
Business transformation programs and Product implementations. • Extensive experience in partnering with clients across domains such as Airline Services, Oil & Gas, Helicopter Services, Accounting, Audit & Tax. • Led and worked with geographically diverse and distributed teams for Functional, Domain, Business Process, Product and Management Consulting as  Principal Consultant  Product Owner  Project Manager  Lead Business Analyst  Scrum Master • Executed Vendor/Product selection, Customer Engagement and Quality Management (User Acceptance) • Executed Diagnostic/Inception/Discovery Phase for new engagements/clients • Enabled clients to define Problems Statements & Solution definitions to resolve business problems • Executed Business Process modeling and Optimization to optimize Business processes across the organization • Executed projects using Scrum and Agile Methodology • Executed client workshops to sync and empower Business, IT and Executive stakeholders • Work experience from US, UK, Ireland, Denmark, Germany & India
Senior Software Engineer (from August 2005 to November 2009)
Software engineer (from July 2003 to August 2005)

Education

bachelors (from August 1999 to May 2003)
Computer Science and Engineering

Other

PMP certification CSM certification
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My name is Moataz Mohamed
From Egypt Live in Cairo
I searching for aupair job
thanks :)