SAP Basis Administrator
(from February 2017 to March 2019)
Helps the team by assisting them for any issues, in charge of the team when the lead is on PTO.
Handles escalations and team concerns/inquiry.
Makes sure that all deliverables are performed correctly
SAP Basis Support:
In charge of the system's monitoring, performance tuning, upgrades, maintenance, patch installation, problem analysis and resolution
SAP Basis/Security Administrator
(from October 2013 to March 2016)
SAP BASIS support: Performance monitoring, tuning, problem analysis and resolution, SAP notes implementation, SAP transport management system, printer setup and configurations, Linux commands, etc.
SAP BASIS implementation: Installation of diagnostic agents, Support Package upgrade, Kernel upgrade
SAP Security support: User Creation, Password reset, role maintenance, organizational structure mapping, authorization maintenance.