PEOPLE

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After I graduated in college, I found my first job in wintercool ref & aircon services and trading company. I am currently working with this company as an admin. Working in employment services for the past year has provided me with many skills that will make me a great addition to your team. I am able to provide excellent customer service, always with a smile on my face. My administration skills are second to none, with a great deal of experience using Microsoft Word, Excel and PowerPoint. I will always do my best to assist my team into excellence. I am looking for a stable job that is related on my experienced.

Work experience

admin (from April 2014
DUTIES & RESPONSIBILITIES - Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing documents - Customer service - Maintaining records & administration - Maintains stock lists and orders office supplies as needed - Monitor Account Receivables & Payables - Petty Cash Custodian - Managing LG System/Ordering Parts/Making Schedule of Service Technician

Education

computer secretarial vocational course (from June 2012 to April 2014)
I learned more about the roles of being an office administrator/secretary..
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An energetic, flexible person, who displays initiative and is willing to work in a busy team environment, I have three years of experience as an Employment Consultant in both Job Services Australia and Disability Employment Services, and seven years’ experience within welfare agencies from voluntary and paid positions. I display excellent work ethics and have high level communication and conflict resolution skills.

Work experience

Employment Consultant (from April 2014
• Interviewed people looking for work, and record relevant personal and work details to match them with appropriate jobs • Received and recorded job vacancy information from employers • Undertook pre screening of clients for recruitment consultants • Interviewed job seekers and prepare shortlists of candidates for referral to prospective employers • Checked references and suitability of applicants before referring to employers • Prepare resumes and correspondence for suitable applicants to forward to employers • Advised job seekers regarding personal presentation at interviews and about their written applications and resumes • Arranged appropriate training in job skills • Assisted with sales and marketing duties designed to increase the client base, including visiting employers to assess working conditions and discuss consultancy services • Observed jobs to obtain information about job requirements • Prepared letters of appointments and by way of mail, phone notification • Assisted clients in Post Placement Support to ensure Jobseekers 100% return to employment. • Conducted comprehensive initial assessments and updated Job Seeker Classification Instruments • Conducted skills assessments • Referred clients to suitable and appropriate activities for Intensive Activities, Work Experience Phase and Compulsory Activity Phase • Followed compliance procedures and processes • Work with a team of health professionals, family, friends and carers to implement a program of support. • Advocacy • Referral
Assistant and Relief Coordinator (from January 2009 to December 2010)
• Assess, develop and file project administration documentation • Word processing, data entry and research tasks • Operate office equipment and assist other staff with operation of office equipment • Provide office administrative support to volunteer and paid staff • Assist staff to resolve office administrative and procedural problems • Draft reports and other documentation • Develop easy to follow operating instructions for office equipment • Improve/Implement storage/retrieval systems for organisation’s archives • Update and maintain asset registers • Update service/community contact information; and make available to other staff • Answer telephones • Maintain accurate record of enquiries and fee for service income • Process mail and correspondence

Education

Certificate IV Small Business Management
All aspects of running a small business
Certificate IV Youth Work
To develop and facilitate programs for young people through a range of community-based programs designed to address the social, behavioural, health, welfare, developmental and protection needs of young people.
Diploma Community Services
All apsects of the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities
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Highly experienced in small business management (20 years)
Restaurant, Cafe & take away cooking
Motel management, reception & cleaning
General store/cafe/take away/post office/fuel/newsagencey management
Hiring, firing & training of staff
Customer service
Business Administration
Contract negotiations
Social media campaigning
Photography & editing experience

Work experience

Green Grub Property Maintenance Owner/Operator - current (from January 2017
Self employed: Bond cleaning, administration, Social Media advertising.
Koorawatha Homestead Motel Owner/Operator (from December 2008 to November 2015)
Business Administration, reception duties, restaurant & bar management, Cook (breakfast & dinner with occasional lunches), HR duties, Cleaning/housekeeping, Rostering, contract negotiations, Social media campaigning & advertising, merchandising.
Wye River General Store Owner/Operator (from September 1998 to September 2008)
General store/cafe/take away/post office/fuel/newsagencey management HR, Rostering, training, cafe & take away short order cooking, business administration, mail delivery, openin & closing routines including balancing of registers.

Education

Certificate 3 in logistics (from July 2017 to December 2017)
Follow work health and safety procedures, environmentally sustainable work practices, apply chain of responsibility legislation, regulations and workplace procedures, Apply quality procedures, Organise personal work priorities and development, Monitor and process attendance records & Prepare workplace documents
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Working in employment services for the past year has provided me with many skills that will make me a great addition to your team. I am able to provide excellent customer service, always with a smile on my face. I have experience in marketing as well as finance procedures. My administration skills are second to none, with a great deal of experience using Microsoft Word, Excel and Outlook. With my warm and cheerful personality, and my passion to succeed; I am confident that I will not disappoint. I will always present well and will always do my best to assist my team into excellence. I have only recently moved to Queensland and am very eager to get straight into work. I'm available to work Monday to Friday and some Saturdays.

Work experience

Customer Service Officer / Work Broker (from November 2016 to November 2017)
Reception Customer Service Admin and several finance tasks Used Microsoft Word, Excel and Outlook daily Promoted to Work Broker Managed a caseload of at least 60 clients at a time Some marketing Trained new staff

Other

Driver's Licence and own vehicle Clear Police record Working with Children's Check
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Work experience

OWNER (from February 2015
RAN MY OWN CATERING COMPANY
AGENT (from April 2016 to August 2017)
TRADED CHROME FOR MINES AND TRADERS
PHOTOGRAPHER (from February 2015 to December 2016)
CAMERA MAN FOR A CHURCH ON SUNDAYS

Education

DIPLOMA (from January 2013 to December 2013)
BUSINESS MANAGEMENT & ENTREPRENEURSHIP AT VARSITY COLLAGE
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Hard worker, team player, love the out doors and am success driven. I know that I will be a asset to your business and I love a challenge.

Work experience

data capturer
I was a PA to the chief health and safety officer on the Gautrain, I am working for Tongaat in the engineering department

Education

Safety
applying she princeples
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Please find attached my resume for any Administration Assistant role as I believe I am an ideal candidate for the vacancy. I recently relocated from Bunbury to Rockingham to assist with caring for my mother and looking for a opportunity to apply my previous experience in administration and my newly acquired coaching for life skills with EQ Events.

As a life coach I have passion for assisting individuals in achieving their holistic goals partnered with my experience in health administration and IT I am able to apply myself to any administration role. I am welcome to learning new skills to assist with exceeding my team’s expectations.

I have attached my resume for your review some of my key qualifications include:

• I have a strong administrative background as well as management of teams and IT staff in Northern IT services for 5 years.
• I have worked in many very busy offices and with organisations that required me to know how to prioritise my work to with multiple staff. Working at the Community health with up to six health nurses with clinics and reports or lists and the database for different clinics needing to be updated. I know my work ethics and understanding the utmost importance is needed with confidentiality when it comes to clients and their information.
• I am not only very effective and efficient with computers I also know that multitasking is the only way to be able to work in a busy environment. I have used Excel, Word and Outlook as well as schedulers for numerous colleagues.

I would welcome an opportunity to discuss my resume further feel free to contact me
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Experienced in Business Support Officer & Operations Assistant with a demonstrated history of working in the education management industry. Skilled in Microsoft Office, Coaching, Sales, Payroll, Account Reconciliation, and Accounting. Strong administrative professional.

Work experience

Business Support Officer (from May 2016 to February 2017)
My role as a Business Support Officer servicing over 17 sites in Australia and Papua New Guinea I support administration, logistics-rostering and payroll programs. My time at this company has equipped me with a multitude of skills, including account practices such as raising purchase orders, invoicing and quoting, record keeping, reconciliation and reimbursement. Booking high volume flights for fly in and out site staff , managing and advising of flight changes and ordering uniforms for all sites, preparing presentation for the sites and issuing Cab Charges. My role also included photocopying, binding, scanning and collating, process and deliver incoming and outgoing mail and liaising with clients.
Receptionist/ Record Officer (from January 2015 to May 2016)
My role as a receptionist/record officer such as meeting and greeting clients, telephone answering, entering data of students who participated in the training, issuing certificates, receiving visitors,organizing and coordinating courier receivables and dispatches, ordering stationeries and kitchen appliances.

Education

Churchill College ( Diploma in Early Childhood Education) (from July 2017
Currently Studying
University Of the South Pacific ( Certificate III in Early Childhood Education) (from January 2014 to December 2014)
The skills i have learnt to provide care and plan engaging and educational activities to maximise the development of children in your care. Learnt how to create individual profiles and work with families to provide appropriate education and care. From family day care provider to preschool assistant.
Fiji National University ( Diploma in Hotel Management) (from January 2013 to December 2013)
i have learnt the edge on how to succeed in hospitality management, an opportunity to progress through the ranks by gaining greater levels of experience in supervisory roles and designed to improved my ability to lead and manage, it was the perfect qualification to guide me in the right direction. My studies will included staff rostering and good business practices, budgeting and finances, office skills, marketing and business writing.
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Work experience

Administration Officer (Casual) - Simtech Solutions (Marine Engineering) (from October 2016 to April 2017)
* Set up and running of new office premises * Development of marketing brochure, business cards, new logo, web page, and other sales material * Written correspondence * Trade show assistance * General office duties
Administration & Accounts Officer - Bellcam Pty Ltd t/a DLC Locksmiths & Keyquip Australia (from December 2008 to September 2016)
* Admin support to management and 2 mobile technicians * Overall management of office and warehouse premises including all administration and accounts payable and receivable * Experienced in QuickBooks/Reckon accounting packages * Invoicing, order picking, distribution, inventory control * Database and website management * Excellent customer service * Advanced written and verbal communication skills * Demonstrated experience in MS Office including MS Word, Excel, Outlook, Power Point, Mail Chimp * Experienced in planning and scheduling, including sales events, product launches and trade shows
Personal Assistant to Sales Director - FFT International Pty Ltd (from October 1987 to May 2008)
* Provided high level of support in all aspects of administration, diary management, appointment setting, agenda preparation, minute taking * Management of sales team including developing marketing materials and promotional calendars * Experienced in product merchandising, trade show preparation and presentations, talent management, and new product launches * Liaison with international suppliers and hosting of international delegates for major sales and marketing meetings * Set up and management of home based office for remote work when required * Fast, accurate shorthand and typing skills

Education

Protea College (from March 2017
Certificate III in Business Administration (expected graduation date end June 2017)
Gold Coast College of TAFE (from January 1979 to December 1979)
Office Education Studies
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A highly-motivated, top-performing Administrative and Customer Support Professional with a dedication to excellent service within a myriad of industries. Proven expertise in all facets of administration, operations management, customer service, and client retention within both low and high profile corporations. Possesses unparalleled aptitude in undertaking multiple tasks independently as well as collaborating with all members of the organisation to achieve financial objectives and customer satisfaction. Instrumental in streamlining and improving administrative processes, enhancing company productivity, and implementing solutions. Intrinsically personable and intuitive, extremely capable of analysing contingencies, and maintains a proactive, results-driven disposition. A versatile professional with the adaptability and passion to transcend established administrative and customer support skills and utilise them within a variety of fields.

Work experience

Administration Officer (from March 2016 to February 2017)
Customer Service. Accounts Receivable. Database Maintenance. Advertising and creation of forms and advertisements. Administrative Support to Board. Training. Reception duties. Daily processing of bookings. Project and Event Planning.
Business manager (from July 2013 to August 2015)
General Administration. Vendor/contract Management. Financial Administration. Management Reporting. Marketing and Advertising. Scheduling and Coordinating Volunteers. Ensuring all licensing Contract were up to date and in place. Accounts Receivable and Payable. Payroll. Stationary.

Education

Property Managers Registration Course Cert III
Licensed Property Manager
TAE 40116 - Cert IV in Training and Assessment (from July 2017 to October 2017)
In progress - online
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I am seeking a suitable job in any respectable firm. I have 12 years of experience as Quality assurance manager in Civil engineering lab and was responsible for all the data management and Quality control of all the data from laboratories. I am a certified lead assessor for ISO 9001:2015 Quality system and an in-depth knowledge of ISO 17025:2005 related to competency of testing laboratories related to civil/chemical construction labs. I am well versed with excel, word, power point, internet browsing and regularly work on it. I also have excellent data entry skills related to numerical values related to stock market, financial entries , sales etc.

Work experience

Quality Researcher (from March 2015 to October 2016)
 Assist in Monitoring the Quality system of private laboratories working for Ashghal( govt. of Qatar) projects by conducting audits and random site inspections based on ISO 9001, 14001, OSHAS 18001 and ISO /IEC 17025:2005.  To provide support to customers and consultants using the lastrada(Germany), a web based application for quality assurance of data and providing objective feedback to software development teams in liaison with Ashghal management before it gets deployed to end users.
Quality Manager (from May 1999 to January 2015)
Managing office as per requirements of international standards, ISO 9001:2008, document controlling, record keeping, internal auditing, preparing Quality management procedures, handing customer complaints, manging cusrtomer feed backs,

Education

Masters in Science (from April 1991 to April 1994)
Chemistry

Other

Lead assessor training course in ISO 9001:2008 from Velosi certifications
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Hey there, I am Alice Terence. I am based in Western Australia. Thank you for looking at my profile - Alice
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I'm a hard working and reliable lady from Wales. I easily adapt to different job roles and can learn new systems quickly. My friendly and approachable nature help me integrate with other members of staff easily. My customer service and empathy skills are very well developed as most roles I have had have been focused on patient satisfaction and experience. I look forward to hearing from you.

Work experience

Medical Administration/receptionists
Greeted patient in a polite and friendly manner. Booked patient appointments, called to confirm existing appointments. Pay role duties including rosterOn, assisting with rosters. Taking minutes, 're stocking equipment and ordering stock. Allocating pagers to nursing staff and ensuring daily rosters were correctly written up. Using word and excel on a daily basis.

Education

Pharmacy Technician (from September 2013 to March 2015)
I studied pharmaceutical science level 3 diploma. During this time I worked within many different departments including dispensary, clean rooms, manufacturing rooms and stores departments. I learnt to dispense medication, aseptically prepare products for use in patients, manufacturer suppositories along with a range of other medication and order pharmaceutical stock for the hospital. Customer service and compassion played a massive part throughout.

Other

I have had experience within other fields also such as bar work, waitress, pick packing and cleaning. This has been during my studies and whilst travelling.
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Work experience

Waitress

Education

Bachelor of Economics
Economic theory and it's implications
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Work experience

DATA ENTRY OPERATOR (from January 2015 to January 2017)
I WAS DOING DATA ENTRY JOB THERE FOR 2 YEARS

Education

SENIOR SECONDARY EDUCATION (from January 2009 to June 2011)
PHYSICS CHEMISTRY MATH
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I am an experienced Salesperson, Office Administrator and Receptionist with strong customer service skills. In my most recent and most long term position I am employed as a Sales & Office Administrator. In this role I must demonstrate strong customer service and organisation skills in managing clients order requirements. I also deal with any client issues and ensure they are resolved to their satisfaction. Although in this position I am part of a small team, I also work with a degree of autonomy for part of my day. I have a high level of computer and administration skills, this is alongside processing payments and banking duties as required. I am looking for a long term position in the Mandurah and surrounding areas. I am also flexible on the days and hours I am available to work.

Work experience

Sales and Office Administrator (from July 2008 to May 2017)
Circle D is a farm machinery business. My duties in this position incorporate an end to end sales process from initial customer contact to providing quotes & invoices, to ensuring that the correct parts are provided to the customer and that all orders are delivered in a timely manner. I also provide all aspects of after care service as required by the client. Additional responsibilities include stock and inventory management, warehouse duties, general office duties with reception work, arranging delivery and transport for supply of products. I also manage the website for the business ensuring all is up to date with photos, and relevant advertising as necessary. This is alongside the basic cash handling and banking duties as required.
Office Administrator (from January 2008 to July 2008)
My duties in this role incorporated general office duties with reception work. I would provide quotes to clients alongside scheduling daily truck routes for deliveries, and providing all necessary customer service as required. Data entry, and cash handling formed additional duties in this position.
Medical Receptionist (from August 2007 to January 2008)
In this position I covered a range of reception duties including providing customer service in a manner appropriate to a medical environment. Booking in appointments for patients and dealing with their treatment concerns. Updating of patient records, data entry and payment processing incorporating medical insurance details formed part of daily tasks in this position.
Administration Manager (from November 2006 to August 2007)
This was an administration management position incorporating a number of financial responsibilities including accounts receivable, payroll, management of creditors and debtors, credit applications, banking and reconciliations. I also had a number of reception, customer service and general cash handling duties on a day to day basis whilst processing customer orders and back orders.
Administration Assistant (from July 2006 to November 2006)
This was a customer service position providing advice to Good Guy’s clients, processing payments, transactions, credits and refunds, managing customer enquiries and complaints and ensuring that expectations were met.
Sales and Credit Control (from August 2004 to June 2006)
This was a service and customer sales role incorporating advising clients on products to purchase, assessing credits to be returned to the suppliers, processing of transactions in store, managing refunds if required, and providing customer care to the high levels expected by Harvey Norman.
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I have many years of various office, administration and customer service related experiences in industries such as Aviation, Office Equipment, Giftwares & Construction. My most relevant previous employment was as Service Coordinator/Office Manager for a company in Darwin NT. In this role I carried out duties not limited to but including Accounts, Inventory, Purchasing, Dispatch, Sales & Service Coordination. I pride myself in taking ownership of my role. I have intermediate to advanced Microsoft Office Suite skills and excellent organisation and time management abilities. In the majority of my past roles I was basically thrown in the deep end to learn new systems and processes on my own and I know I did so in a thorough and timely manner, making me an asset to my previous employers.
I also have experience in the area of domestic and some industrial cleaning i.e. power stations, feedlot offices.

I am currently studying for my Diploma in Business Administration on a part-time/on-line basis and have various certificates (please see my resume for details).

I am looking for suitable employment in and around the Lockyer Valley - Ipswich regions, preferably in the office/administration fields.
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Hey there, I am Liam Jones. I am based in Cairns QLD. Thank you for looking at my profile - Liam
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Hey there, I am Beverley Jeppesen. I am based in Edens landing QLD. Thank you for looking at my profile - Beverley