PEOPLE

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Education

Marketing management
To market each product and to make sales to the clients
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Work experience

stOre Asst. (from November 2015 to July 2015)
Suer market
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My exceptional sales, business development, leadership, people skills and management experience will drive excellence, efficiency and quality outcomes for any company.

I am a professional with a passion for sales, customers and achieving exceptional customer service.

I am a person who is motivating, innovative, driven and strong, who get things done.

I have extensive commercial, government, energy sector, mining, industrial, agency, sales, marketing and management experience.

See what the customer will see, meet with me and I will show you why I am the best person for this position.

By understanding a customer’s ‘Expectation’, a tailored solution will provide ‘Excellence’ in customer service, achieve a high retention rate and create profitable growth. I know and understand customers.

Allow me to build strong relationships and I will grow our business.

You need someone with extensive skills and experience for this challenging role. A positive person with enthusiasm, passion, integrity, honesty and accountability. I will bring a fresh set of eyes, combined with exceptional sales knowledge and experience.

A successful sales person has the ability to develop and nurture long-term relationships, (internally and externally), with positive outcomes.

I am an experienced professional who will add value to any business.

Certificate IV in Frontline Management and Advanced Management Program at UWA Business School.

 You want a Relationship builder:
Successfully sourced new business as a BDM and Account Manager, while retaining strong and sustainable long-term relationships that adds value to existing customer’s business and improves their productivity.
 You need commercial / business focus exceeding customer expectations:
My clients will tell you I am efficient and organised, a helpful people person with superior follow-through, excellent at building rapport and fostering mutually beneficial relationships.
 You demand excellence in communication, planning and organisational skills:
I have exceptional people skills achieving the highest quality customer service. I have extensive experience in building solid pipeline opportunities and bringing them to fruition.
 You will get a great negotiator with proficient computer skills:
I source, discover and negotiate successful client outcomes in an organized and efficient manner. Utilising advanced computer, CRM and analytical skills.

You will find that I am a rapid learner with a great deal of excitement and enthusiasm in all my endeavours.

I look forward to discussing my capabilities in more detail. I am available for a personal interview at your convenience.

Your time and consideration is appreciated.

Yours sincerely
Michael Wake

Work experience

Sales Manager - Stanley Black & Decker (from April 2018 to October 2018)
Accountabilities: • Manage the Sales Team to develop customer specific programs and promotions. • Confident, assertive and a clear communicator to drive sales and positive customer outcomes. • Providing solutions to clients through an understanding of their needs • Managing current relationships and increasing sales through regular meetings and communication and constant research about their business • Build new lines of business • Increase market share as per strategy of the company • Pitching sales in a highly professional and motivated manner • Monitoring delivery & selling dates for Sales Campaigns • Be an ambassador for the product • Target & results driven to exceed budget and margin goals Reason for leaving: Due to a Restructure my position was made redundant.

Education

Certificate IV in Frontline Management
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Work experience

Marketing and Public Relations Manager, Customer relations, Retail.... (from August 2008 to September 2018)
I AM STILL WORKING AT THIS JOB... I CREATED LOYAL CUSTOMERS FOR THE COMPANY BY USING SOME PR TECHNIQUES... RELATONSHIP WITH CUSTOMERS... DESIGN OR PLAN SOME ADVERTISEMENT FOR NEWSPAPERS OR RADIOS... CREATING EVENTS FOR THE COMPANY... CREATING DATABASE FOR CURRENT CUSTOMERS... ETC..

Education

MASTER DEGREE IN PUBLIC RELATIONS (from September 2003 to July 2006)
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Effective leader of the Sales and Marketing department responsible for branding, advertising, market research, business development, customer relationship management, team building and leadership,
• Held Australian Permanent Resident visa and International Driving License at the present
• Developed marketing strategy to penetrate the steel market and branding the company and products
• Formulated and executed the sales and marketing plans while developing and maintaining the customer relationship
• Directed sales forecasting activities and set the monthly, quarterly, annually departmental and individual sales targets
• Developed internal sales processes, culture, policies, and procedures to standardize sales operations and achieve targets

Work experience

Sales and Marketing Manager (from August 2015 to August 2018)
Managed the Sales and Marketing department in the Japanese steel fabrication and coil-center manufacturing company in Myanmar. Directed a team of six members; two senior sales executives and four sales executives. Formulated the sales and marketing strategies, brand planning, business-development strategies to drive revenue growth and enhance market shares in the domestic steel markets. Highlighted Achievements • Produced the revenue of more than AUD 42 million from the sales of over 50,000MT of steel products from 2015 to 2018 • Developed and consistently maintained strong and sustainable relationships with more than 100 dealers / stockists and 200 end-users in Myanmar • Successfully expanded into the steel fabrication business by adding another fabrication factory to acquire new fabrication end-users market shares • Achieved 2016 and 2017 Star Performance Awards for the outstanding sales results and expansion of fabrication markets Responsibilities • Developed and implemented strategic sales and marketing plans while monitoring competitors’ activities and products • Liaised with General Manager, Director and Chairman to develop and recommend product positioning and pricing strategy to achieve highest possible long-term market share and profits • Forecasted sales expense requirement and developed department operating budgets on monthly, quarterly and annually basis • Analyzed and controlled expenditure of sales department to conform to budget requirements • Met with key clients to assist sales executives with maintaining relationships, negotiating and closing the deals • Handled and managed problems, complaints and difficult situations escalated by subordinates or customers • Prepared and analyzed monthly, quarterly and annually sales reports to support top management in formulating decisions • Explored new market opportunity and drive performance of the team by providing feedback and advice regarding products, sales activities, market development, customer needs, improvement of sales team potential and prices and selling techniques. • Recruited, trained and developed sales team members towards result oriented team • Proposed relevant KPIs and incentive structure for sales team and customers to drive improve performance growth • Performed analysis on benchmarking organizations in order to adopt best market practices into organization • Set up the company official website and pages on social media while advertising on printed media and directories • Forecasted the market situation and optimized importing of raw materials, level of existing stocks and price of products
Petronas Carigali Myanmar (Hong Kong) Limited (from November 2014 to January 2015)
• Performed annual plant shutdown activities and obtained hands-on experience through onshore drilling site visit • Familiarized a complete gas process via onshore site visit to Pipeline Operating Centre and Metering Station • Acquired operating principle knowledge of rotating machineries (Compressor, Generator and Turbine) • Fully understood the tendering process, contract management procedure, price agreement method, and inventory & warehousing management • Observed project management procedure for constructing offshore drilling rig • Enhanced knowledge of overall oil and gas business operation, planning and budgeting engineering projects
Equipment Technician (from November 2010 to June 2012)
• Developed engineering skills through performing engineering evaluations and projects • Acquired technical hands-on experience via performing repair and maintenance on production machines • Performed analysis, machine calibration and troubleshooting for mechanical failures

Education

University of Thai Chamber of Commerce (from March 2016 to October 2017)
Global Master of Business Administration
University of New South Wales (from July 2012 to July 2015)
Bachelor of Mechanical Engineering (Honor)
Temasek Polytechnic (from October 2007 to October 2010)
Diploma in Mechatronics
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Sales and marketing

Work experience

Deputy Manager
SALES

Education

MBA
Marketing
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Work experience

Community and Event Coordinator (from September 2017 to December 2017)
Produced Australia’s largest fintech festival, Intersekt Festival, and FinTech Australia’s annual summit, Collab/Collide, held in Melbourne with over 1,000 delegates by engaging in all-around administrative and event management tasks for Intersekt, Collab/Collide Spark Festival, and other talks and events in Australia through customer and partner relations, sourcing of collaterals and materials, and multiple on-site roles
Business Development Manager (from November 2015 to June 2017)
Spearheaded expansion and development initiatives in company's B2B portfolio expanding client base by 80% totaling Php20 Million in annual revenue through new acquisition and retention efforts

Education

Bachelor's Degree in Management Major in Communication Technology Management (from June 2009 to March 2014)
Subjects taken: Marketing, Finance, Operations Management, Information Technology, Communication, Leadership Management Minor Program in International Business, Minor Program in Philosophy
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Work experience

albedor industries (from September 2000 to September 2017)
national sales manager
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Work experience

Op Shop Supervisor (from January 1999 to May 2017)
Lead a team of volunteers on the daily running of the stores. Provided training and development to volunteers, supervised a work for the dole programme. Assisted in the establishment of new stores. Met shop targets.
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PERSONAL SUMMARY

Awarded Client Services Person of the Year.

A well mannered, confident, reliable, good work attitude,multilingual, articulate, result driven and hard-working Sales/Customer Service Consultant with more than 15 years of invaluable experience in Pharmaceutical and Real Estate industry.

A great team player with an appreciation and understanding of the importance of excellent customer service as a significant function within a business success whilst at the same time ensuring the highest level of sales for the company.

Ready for the next stage in my career, looking forward to making a significant contribution to the growth an ambitious and reputable company.

Work experience

Sales and Marketing Assistant/Client /Services Consultant (from July 2011 to March 2018)
New Project Coordinator (from February 2010 to April 2011)
Professional Medical Representative (from January 2000 to December 2008)

Education

Certificate IV In Property Services (Real Estate) – CPP40307
Associate Diploma of Business (Accounting)
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• General Manager and Business Executive with over 24 years of expertise within Africa, Middle-East , European and Asian markets. A career path with 15 years in international sales, 2.5 years in product management, 6.5 years in corporate marketing and 2 years in Business Planning. A good mix of B2B and B2C experience.
• Skilled in competitive and market analysis, pricing, new product rollout, running national campaigns, corporate & retail identity, channel management and strategic planning. Consistently executed potent strategic marketing plans that supported sales teams to deliver substantial revenue growth.
• P&L Management, Long Term Planning, Business Development, Competitor & Market Analysis, Branding, Retail Pricing, Loyalty Program, Logistics & Channel Management

Work experience

General Manager (from May 2013 to November 2017)
• Senior leadership role with P&L accountability for Engineering, Chemical, Automotive & Paper divisions. • Transform the companys product mix into 4 SBU’s by product and international supplier optimization. • Sales Budgets, Network expansion, Customer Care Management & conflict resolution, Channel Management,Sourcing, Finance & Banking • Build a collaborative team based high performing organization of over 80 employees, recruitment, goal setting & professional development, performance appraisal, increment approvals, etc. • Expanded B2B & B2C model locally and internationally with a customer base in 22 countires and growing. • New product launches and vendor tieups with Multinational suppliers of Automotive/ Paper & Chemicals • Introduced Vizzoni Auto United in Emirates and migrated to the current profile to shoulder a broader assignment and product portfolio. • Formulate,plan and Implement business strategies & promotions with increased market penetration for high margin products to improve top and bottom line. • Directly responsible for Budget, market assessment, expansion, CAPEX reports to the Board of Directors Significant Milestones • Peaked revenue by 50% YOY to achieve USD 120 Mn since inception. • Developed customer base of 600+ clients in domestic segment and 22 countries in less than 3 years • 16 new contracts signed to source materials on exclusivity basis in MENA region. • Increased division’s profitability by 20% through cost structure alignment with revenue forecast in addition to inventory turnover rates. • Strong relationship and network builder to grow a team strength to 80 personnel in multiple roles. • Conducted 12 training programmes for Sales & Operations teams to improve productivity and effectiveness.

Education

Master Of Business Administration (from January 2001 to December 2003)
MBA in Sales & Marketing , Customer Support , Organisation Management, Conflict Resolution, Business Development & Channel Management , International Business & Operations
Diploma In Organisational Management (from January 2003 to December 2003)
Diploma In Marketing Management (from January 2000 to December 2000)
Bachelor Of Engineering (from March 1998 to January 1993)
Mechanical Engineering with specialization in Automobiles , Power Plants, Applied Mechanics, Operations Reaserch
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Work experience

Sales Consultant (from April 2016 to March 2017)
Worked as Medical Representive

Education

Bachelors degree (from September 2013 to July 2017)
English language and Literature

Other

Worked as sales consultant in Efu Life insurance for one year
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