PEOPLE

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Work experience

Cashier, Dishwasher, Waitress (from August 2017
I am all-around worker.
Bookkeeper (from July 2017 to August 2017)
I was doing the daily transaction and cleaning as well in office
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PROFILE OVERVIEW
 Profile: A Top level professional with extensive hands-on experience and track record of successful accomplishments in managing the company finances and accounts. Proficient in determining financial objectives, designing & implementing systems, formulating policies & procedures to facilitate internal financial and process controls.
 Career Contour: Presently working with M/S L.H.Piyasena& Co. (pvt) Ltd as Accountant. Trusted service record with M/S ChandimaSamarakoon& Company as Audit Manager; M/S Link Engineering (Pvt) Ltd as Accountant and worked with many other well-known organizations
 Proficiency: Leverage skills in Preparing Financial/Management accounting statements; introducing Systems, Internal Controls procedures; negotiating Banking facilities. Coordination with External Auditors & other statutory/Govt. agencies
 Skill Set: Outstanding financial acumen developed by hands-on involvement in operations, business unit relationships and company culture. Expert in managing audits in companies, Hotels, commercial, manufacturing, travel, agriculture produce and service sectors.
 Business & Interpersonal Skills: Excellent interpersonal, communication skills with proven abilities in relationship management. Known for utilizing time efficiently can concentrate efforts on important priorities along with attending to a broader range of activities

Work experience

Accountant (from March 2013
Financial Planning | Strategic Planning & Support | Accounts Management| Risk Management | Cost Control | Taxation | Plans & Procedures | Process Optimization | Audit Strategies | Financial Control & Working Capital Management | Cost and Management Accounting | Leadership Acumen | Financial & Operational Controls | Team Management | Statutory Compliances | Training & Development| Team Building | Internal & External audit | Negotiation Module| Bank reconciliations
Audit Manager (from January 2010 to February 2013)
Planning and Developing Overall audit strategies of the assignment and co-ordination. Adherence to Quality Control, Providing Technical Knowledge and support to staff. Independently managed audits in companies, Banks, Hotels, commercial, manufacturing, engineering, travel, agriculture produce and service sectors. Preparation of Audit Reports to share holders and management letter reporting
Accountant (from May 1993 to October 2009)
Financial and Management services

Education

Member of the Association of Accounting Techniciance of Sri Lanka (from November 2002
Financial Accounts and Management Accounts
The Institution of Chartered Accountants of Sri Lanka - Certificate holder of the Institute (from March 1995
Financial Accounts and Management Accounts
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I have some 20 years plus accounting / book keeping skills and have obtained my Certificate V in accounting, and am also a registered BAS agent with the Australian Taxation Office. I also have strong payroll skills with current knowledge of superannuation, long service leave, entitlements and payroll tax reconciliation. In my last position of 7 years I am managed 3 other staff members as well as complete autonomy over the running of two companies.

My duties range from payroll, aged payables and receivables, BAS / PAYG / Payroll tax / Superannuation preparation and lodgement.

I am a confident, thorough, and diligent person.

Work experience

Bookkeeeper/Accounts Manager (from November 2009 to October 2010)

Education

Certificate 4 in Accounting (from July 2012 to January 2013)
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Work experience

OSHC Centre Co ordinator (from March 2010 to February 2015)
Administration, Centre Accounts, Enrolments,Staff management and training, rosters, childcare, programs and evaluations, WHS, Email and phone response.
Allied Health Assistant Physiotherapy (from March 2008 to September 2011)
Administration, Patient medical documentation, ran one on one and group excercise program sessions, Therapist and Client treatment rosters, payroll, Client programs and evaluations, WHS Rep, Email and phone response, hydrothereapy assistant attended Allied Health Team meetings

Education

Certificate 4 Allied Health Assistant (from February 2009 to August 2009)
Communicate effectively in health, Comply infection control policies and procedures in health, Maintain high standards in Client service and client movement, Basic medical terminology, deliver and monitor exercise programs, assist with physiotherapy treatments and interventions,

Other

Cert 4 OSHC care Cert 3 AIN
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Work experience

HR OJT (from April 2017 to July 2017)
Filing the documents

Education

Tesda assessment (from April 2015 to April 2015)
I learn a Lot specially when it comes to computer related how to demo one by one
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Education

Bachelor of Arts degree (from February 1992 to August 1995)
English Literature, Political Science and Philosophy
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Work experience

Product Manager (from January 2017
Website Content and Product mangement
Junior Resident Doctor (from July 2017
Neurosurgery Clinical Residency

Education

Kiyv Medical University (from September 2011 to June 2017)
General Medicine
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To whom it may concern

As a highly motivated individual I have undertaken a number of roles commencing within the South Australian Public Service in general clerical duties, moving into customer services roles, including front counter interactions, call center and cashier duties. Promoted into management roles I controlled a number of customer facing positions managing upwards of 20 plus personnel.

My analitical abilities were recognised and I became an IT guru and was a integtal member of the 40 million dollar Customer Services Information System (CSIS) implementation, culminating in recognition at a black tie event where I, along with 5 others were recognised for our contributions to this project. I successfully managed the day to day operations of this system, including the delivery and processing of $500,000 plus customer accounts, analysis and implementation of enhancements to further improve both customer and internal experiences.
I was invited into a specific Graduate program conducted by Adelaide University for SA Water with a view to expanding SA Water expertise into South East Asia.

Leaving the government sector for private enterprise I furthered my carier in the IT sector undertaking a number of business analysis, system testing and project management roles.

As an active outdoorsman I enjoy staying fit and active. In recent times I have travelled throughout Asia and am an active Golfer and as such have met a variery of people both from Europe and Asia. I have been well respected when meeting new people and am easily comfortable in a variety of environments and cultures.

As My age is not a barrier to performing your role requirements and I neither look, act nor feel my age and continue to strive for excelence in all facets of my life.
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Education

Double Bachelor degree of Tourism & Sociology
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PRINCIPAL SERVICE DELIVERY MANAGER
I have 17 + years of hands on experience and expertise with a career reflecting strong technical, interpersonal ,
leadership skills and knowledge within Infrastructure and Business Application IT Services Management, Managed
IT Infrastructure Delivery , Services Operations and Support Team Management, Telecom Networks, Project
Portfolio, IT Budget Planning, Costs Models, Billing, Vendor Management, Customer Relationship
Current Services Portfolio
• Collaborations – Global Email, Access, Directory Services, Blackberry Dynamics, SAS, Lync, Public Key
Infrastructure, SharePoint, Nintex, MyNet
• End User Services – Global Workplace (Desktop) Services, VIP Desktop Services, Virtual Desktop Services
• Finance and HR Shared Services – Infrastructure Operations (Desktop, Networks, Data Center Mgt) Billing,
Finance and HR Applications.

My proven track record includes commercial and operational management (€ 72 Mil) of global,
regional and onsite portfolio of Collaboration & End User run services towards all DPDHL
Business Units, IT Infrastructure projects. I have played a major role in planning and directing IT
solutions to support multi facet business domain operations across DPDHL Business Units and
HR & Finance Shared Services.

Work experience

Principal Service Delivery Manager – Global (Collaboration and End User Services) (from November 2003
Accountable for global service delivery (Services Transition, Operations and Support Lifecycle) of Collaboration and End User Services towers for 5 DPDHL business divisions globally (Express, Forwarding, Supply Chain, Mail eCom, GBS). • IT Service Delivery Head and SPOC for Business and BUIT at AP Shared Services Centre.(Hosting, Solution Support, Collaboration, Service Desk, Telecom Networks and Operations Services) • Manage € 72M Run Budget and Costs, Billing, Services transition, SLA management of provisioned IT services. Operations and Support Team Management, Customer Experience Management • Manage services costs and pricing models, customer billing across global business divisions, Run P&L, Project opportunity assessment, and track ROI for production services. • Globally direct the delivery of IT run services and build projects on behalf of DPDHL business units to satisfy the agreed business requirements in terms of cost and quality of service. • Direct Interface to ITS for the Global business partners, represents the business partners within ITS production services and drives services improvements on behalf of the business partners. • Develop, refine, and maintain “trusted advisor” relationships with designated new and existing customers at executive level • 3rd party vendor management for outsourced services within service provisioning context. (CISCO, Symantec, Microsoft, ITC etc) • Drive service improvement and cost reduction initiatives across service towers • Manage monthly service and quarterly business reviews and service performance reporting • Tracking and reporting services performance towards global business divisions • Build relationship and manage CSATS on escalations and services provided. • Engagements for bids and project execution within the professional services organization.

Education

Post Graduate Diploma in Computer Applications
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i am Syrian , Armenian i have two nationalities and i live in Syria ,Damascus ,for the past 4 years till now i have been working as a office and field operation in the field of relief work and humanitarian aid and relief distribution in several areas within the country at my company DHL global forwarding ,aim looking for a new opportunities to gain experience and learn out side my Country , I speak Arabic and English and A little Armenian ,
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I am a dedicated management professional who has worked in a variety of environments enabling a wide set of skills to be developed to support any number of settings. Timely focus on meeting internal and external customer expectations in addition to proactive communication and diligence ensures I am a valuable member of the organisation

Work experience

Capability Manager (from July 2017 to February 2018)
My role included leading a national team of capabilities consultants who are responsible for the design and delivery of technical training programs. My role was key in the design and delivery of leadership and sales training supporting team managers.

Education

Diploma of Life Coaching (from January 2017
Currently Underway
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Dear To Whom It May Concern,

As a highly motivated and dedicated individual who has great communication skills, I would like to apply for the Job Advertisement as advised on Indeed.

Being a quick learner will help me in becoming skilled at what l have not yet had exposure to in very little time. I believe my enthusiasm, my skills and my strong work ethic can make a positive contribution to your company. I am looking for a full time or part time position utilising my customer service, organisational and communication skills in an effective way

I have acquired interpersonal skills through extensive involvement within my school and work place in having the ability to work well with peers and the community. I have started an Advanced Diploma of Legal Practice at Victoria University. My previous work experience as a receptionist at De Marchi & Associates, Schembri & Co Lawers and Mantoo & Co Lawyers has given me extensive administration and quality customer service skills, having had positive feedback from customers and employees which I could attach if interested. It has also given me the opportunity to work with a diverse group of individuals and demonstrate key values.

Personal contributions that I believe make me suitable for the position are:
• Completion of Year 12
• Well-developed communication skills
• Motivation and determination
• Plan and prioritise effectively to meetdeadlines
• Strong work ethic, am hard working and reliable
• Ability to work in groups or individually
• Ability to control situations and multi-task under pressure
• Proficient in Microsoft Office including Word and Excel

I strongly believe that I can successfully meet the expectations of this role if you give me the opportunity to prove my capabilities to you. I am available to work full time, part time or on a casual basis.

Thank you for your time and consideration and l look forward to hearing from you.

Kind regards,

Sarah Cammaroto

Work experience

Manager (from October 2015 to November 2017)
 Waitressing  Cashier  Cleaning  Managing Floor and Kitchen  Ordering stock  Rostering  Editing menu changes  Taking bookings
Receptionist (from February 2015 to October 2015)
 Photo copying  File notes  Memos  Maintain files (Electronic and Manual)  Distrusting mail  Drafting documents  Travel arrangements  Microsoft office (Word,Excel,Powerpoint,Outlook)  Write letters to clients and firms  Clean the office  Liaising with clients  Answering incoming phone calls  Minutes  Catering

Education

Advanced Diploma of Legal Practice (from March 2016 to June 2017)
I learnt basic knowledge of each area of law such as: family law, property law, contract law,commercial law,criminal law,conveyancing.
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CAREER PROFILE
I am a good communicator; decision maker; multitasker; supervisor; organizer; competent, dedicated hard-working individual who enjoys tackling difficult tasks and providing a great outcome. I am trustworthy, honest and punctual. I can be relied upon to go the extra mile to achieve critical timelines. I have strong operational knowledge of MS office suite, office computer hardware and equipment.
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I am a true HR practitioner with excellent experience, solid skills and knowledge base in HR with a “can do” approach to deliver positive outcomes in support of the business, successfully demonstrated during my employment with Downer EDI, CKJV – Gorgon project, Activ Foundation and at Uniting Care.

I believe in being responsible for the smooth and profitable operation of a company’s human resources department. Typically, I supervise and provide consultation to management on strategic and operational plans, organisation development including design and charts, employee engagement programs, on-boarding, retention, compensation, benefits, training and development, budget, and employee relations.

My interpersonal skills are well developed and well suited for multicultural and diverse workforce, I am friendly, honest and instils confidence in people to approach me to discuss an issue, I listen and assist them were I can in a professional way and always regard the discussions as confidential between us.
I’ve mastered the ability and understanding of the importance to be approachable and to listen what people including my colleagues, senior managers and external stakeholders have to say and contribute to add value to the organisation.
I have a strong record of achievement in design and implementation of multi-disciplined Human Resources divisions where I have demonstrated my ability to lead people, develop strategies, organisation development, policies and processes, system administration, management maintenance and enhancements of the entire suite of HR systems associated with payroll, rostering, establishment and recruitment, including the provision of HR system automated reporting; ensuring compliancy with legislation, industrial agreements, policies and procedures to support the operational needs and influence the strategic direction of the organisation.
Perform regular system audits, risk management and analyses to ensure accurate and on time availability of relevant HR data to the organisation. I am proficient in the direct development and implementation of organisational development programs, employee orientation and training programs, benefits plans, policies and guidelines, database management procedures, equal opportunity employment programs, employee records and documentation policies.

I was instrumental in the design and implementation of HR processes and internal controls to ensure accuracy and compliance with relevant legislation and regulations.

My professional conduct and leadership skills of integrity, respect, honesty, support, communication and collaboration and direction to my stakeholders and team members never failed me and I believe contributed to enhanced team activities, productivity and true business partnering.
I strongly believe in leading by example displaying my attitudes, ethic beliefs, practices and actions exemplify what I expect from others in the workplace. I am honest and forthright about any errors or misjudgements that I make, encouraging my team to do the same.
Therefore, my values and ethical believes will meet the standards of future employers and I am confident in demonstrating same as I have throughout my career.
I place a high value on workplace health and safety and team work, cultural diversity and inclusion and coached many employees and stakeholders in the past.
In my role as a leader I focus on the following key factors:
• Direction by strategic thinking, establishing a shared purpose, encouraging team work and responsibility.
• Motivate commitment by inspiring confidence, team development, communication to motivate and empower team members, create collaboration opportunities and encourage personal excellence.
• Drive for results by prioritising work and set focus, accountability, influence stakeholders, encourage creative thinking and lead change to shape the culture.

During my career I was accountable for the successful implementation of many change and continuous improvement initiatives projects and listed some of my major achievements are:
• Change Management - Team leader of change management project for Human Resources - Target was to save 40% on baseline budget, achieved and maintained 45% savings.
• Accountable for the implementation of Pay Global Payroll System and new enterprise agreement for the Activ Foundation (2300) employees, including reports and process manuals.
• Implementation and management of Performance Management systems for various employers including a joint venture (1557 employees)
• Lead and manage large Human Resources teams for various employers. (End to end HR service delivery)
• Implementation of PageUp People recruitment system for Downer Australia West.
• Setup and implementation of a recruitment call centre for Downer Australia West (saved 2 weeks on ERMS processing time)
• Implementation and training of SAP Payroll and Human Resources modules (5400 employees)

Most recently while I was employed with Uniting Care West I was responsible for the day to day operations delivering a service to our customers and stakeholders and reviewed all HR related processes and payroll, policies, procedures including the performance management program and made recommendation to management to streamline and improve the communication and training process.

Recently I was the key stakeholder (Project Manager) at the Activ Foundation and responsible for the implementation of a new payroll system and a new EBA. I analysed the EBA and identified the changes that had to be made to ensure the correct configuration of the payroll system, prepared the test packs, reviewed policies and procedures and test results before implementation.
While I was employed with CKJV on the Gorgon gas project I was responsible for the implementation of a performance management system and performance reviews for both parties – CB&I and Kentz and trained, monitored and managed the review process for 1557 staff employees.

With a previous employer I was accountable for the implementation of a performance management program, training, communication and maintenance of the program for many years.

In a previous position, I was responsible for Industrial Relations and the lead negotiator accountable for the full scope of transitions activities, ER/IR and associated administration for multiple EBA’s.

I hold a BA degree in Human Resources Management with majors in:
• Human Resources Management
• Industrial Psychology
• Organisational Development
• Economics and Statistics
I also hold a post graduate BA Honours degree in Human Resources Management, Industrial
Relations and Labour Law and have a Certificate IV in Workplace Training and Assessment.

I am a professional member of the Australian Human Resources Institute (CAHRI) and have
full accreditation in the DDI behavioural based interview processes.
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Council Officer - Technical and Asset inspector - Roads/Drainage/Parks infrastructure

Work experience

Maintain Council's Road/drainage systems and park Facilities.
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Work experience

production worker (from October 2015 to February 2017)
Front office

Education

Masters in Accounting and finance (from January 2013 to June 2015)
Victoria University ( City flinder)