PEOPLE

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Enthusiastic Project Management professional skilled at facilitating project flow from planning to closure and paying attention to detail. I am highly organized and have good knowledge of project portfolio management. I hold a Bachelor if Technology in Project Management. I able to thrive in a collaborative environment and practice effective communication.

Work experience

Project Manager/Operations Project Specialist (from January 2018
Planning, organizing, tracking and monitoring external financial systems implementation projects and their resources and risks. The systems include Dear Inventory and Xero Accounting Software. Coordinating the operations of routine Accounting projects including client tax submissions, overall financial management and allocating the related tasks to team members.
Project Management Intern (from September 2017 to December 2017)
Assisting the Practice Financial Manager in the client onboarding process, creating and allocating of tasks and overall process flow of Routine Accounting projects and internal operations. Assisting in any other areas required and working with the team. Learning more about the processes and where I can add value and provide input.
Admin Assistant (from August 2016 to December 2016)
Data capturing, calling clients with outstanding fines for payments, answering calls, invoicing clients with fines, sending and responding to emails. Liaising with various traffic departments for the smooth procedure of payments for clients’ traffic fines. Assisting the office with any other required tasks.

Education

Bachelor of Technology in Project Management (from January 2017 to December 2017)
The core value of the project management process and how this can be used to add value across various industries.
National Diploma in Retail Business Management (from January 2013 to December 2015)
The fundamentals of operating and managing a retail establishment combined with a 3-month internship at a textbook outlet store.
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Work experience

Marketing Manager at British Council (from July 2016 to November 2018)
• Devised and managed digital marketing plans and campaigns, developed and implemented strategies, processes with adherence to compliance • Brought marketing and customer-centric knowledge to cross functional teams. Managed communications with strategic business units (SBU), ensured consistency and accuracy of communications in line with corporate objectives • Worked closely with customer services team to develop and manage digital platform for face-to-face communications and customer service delivery • Managed British Council website with necessary updates, managed campaign budget and use relevant tools and techniques to measure and monitor the effectiveness of the digital marketing plan. • Ensured compliance of the corporate brand guidelines for all digital media activities including visual style, digital security, messaging and tone of voice, etc.
Digital Marketing Assistant Manager at Samsung Electronics (from November 2016 to October 2018)
• Customer direct Marketing: Worked in designing communication and executing push marketing in mobile devices using Samsung Owned CDM platform PEPPERMINT. Executed email marketing & SMS broadcast to target market. • Designed and oversaw major digital marketing campaigns: key responsibilities included conceptualizing, overseeing and managing marketing campaigns. • Designed digital marketing activities of Samsung device portfolio including strategizing, digital media buying, content planning, campaign execution on all relevant digital platforms such as Facebook, Google, Youtube,and local Ad networks for product promotions, on ground activations, product launch events and Samsung exhibitions. • Managed social media community, managed community engagement, tracked online queries to provide customer services to solve them. • Designed content to manage social networking sites such as Samsung Facebook page, Samsung YouTube channel, Instagram, and website, ran paid ads in SEM, GDN and other ad networks to increase brand awareness, engagement to drive sales • Managed media budget by forecasting budget, following up on spending, and implementing on time and on budget. • Reported on campaign progresses (monthly, quarterly status report, annual performance report etc.) to the stakeholders. • Facilitated digital Media agency selection pitches as per Samsung audit requirement with adherence to compliance. • Managed contracts of agency partners, managed evaluated partner agencies • Solicited local and third party vendors, service providers and agencies for various services including advertising in local ad networks, news portals, Facebook, Google, retainer agency services, media agency services, vloggers, bloggers, content providers. Additional Responsibilities: • Served as key point of contact for Samsung Management and Samsung Bangladesh for press relations with media. Oversaw organizing press conferences and media round-table conferences to keep the media abreast of Samsung and its business. • Developed communications tools (Success stories, beneficiary interviews, social media contents)for electronic and print media • Designed and facilitated strategic communications workshops and events for media stakeholders and journalists for several Samsung products and campaigns

Education

Bachelors in Business Administration (from January 2007 to December 2010)
Business Administration with major in Marketing Management
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Work experience

Part Time Production Supervisolr (from June 2017 to September 2018)
• Monitoring the manufacturing cost and time for producing the mattress. • Working on SAP for process management and ordering the raw materials. • Managing the entire warehouse and inventory according to lean principles • Applying 5S and value stream mapping techniques in workplace for the process improvement and reducing the cycle time

Education

Masters in Engineering (Manufacturing) (from February 2017 to October 2018)
Mechanical engineering, Quality Assurance, Lean Six Sigma, Project Risk Management, Master Research Project
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Work experience

Manager (from May 2007 to August 2018)
• Worked as Project Manager for multiple projects, budgets ranging from 50K USD to 500K USD, Team Size ranging from 3 resources to 20 resources. • Managed and ensured implementation of the assigned projects with particular responsibility for the budget, scope, timescale, as contractually shown in the Project Implementation Plan (PIP) and according to established project management methodologies. • Managed the relationship with equipment vendors and service suppliers in terms of Project Scope of Work (SoW), roadmaps, RFQs, RFPs, negotiation of contracts and Purchase Orders (POs) ensuring that the network meets the capacity and functionality demands of the business. • Developed a reporting structure for project management meetings in order to manage Scope, Timescale, Progress, Actions, Quality, Changes, Risks and challenges and ensured the meetings are documented and distributed to relevant stakeholders. • Liaising with 3'rd parties and the stakeholders in order to ensure full regulation compliance as well as equipment specifications and the business/technical/project requirements. Proactively worked with Network Teams to prepare design/implementation guidelines according to the relevant ITU-T recommendations and industry standards. • Managed and lead project teams, which included Chinese expats and consultants with expert skills and knowledge relevant to the project. • Proactively supported the Network and the Procurement teams during negotiations with vendors and suppliers of services and materials. • Provided leadership on the design, build and deployment into the production environment of the Telecom Network, finalizing BOM for ordering and managing BOMs throughout the life of the project.
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Work experience

PROMOTER AT WORLD VISION (from October 2017
Provide strategic management and oversight of operational and program functions, managed development of marketing tactics to drive operational growth and sponsorships for the organization that develops resources for underdeveloped countries. • Deliver 200+ contacts per day which has resulted in finding sponsors for 500+ children suffering from malnutrition, and 200+ children from child labour. • Provide knowledge of current promotions and opportunities to effectively drive sponsorships, answer inquiries, utilizing customized schemes for clients based on financial conditions. • Develop strategies to motivate team consistently, increasing sales by 5%.
BUSINESS DEVELOPMENT EXECUTIVE (from June 2016 to June 2017)
Conducted direct sales, pricing, growth strategies, forecasting, and established broad initiatives to increase revenue results. • Successfully designed and implemented products that allowed for continuous growth, and increased opportunities with current customers through key communications, relationship building, and highest levels of product knowledge. • Successfully obtained new business deals in key organizations such as Lulu Hypermarket, Zivame, and Big Bazaar. • Substantially improved revenue growth through innovative management and time to take new products to market which drove sales increase by 20%, achieved all expected goals.
SOFTWARE ENGINEER AT INTEL (from December 2015 to May 2016)
Intel Corporation, India (2015 to 2016) Worked with the Internet of Things (IOT) group in Intel; developed code that prevented third-party access of data and secured IOT data. Assisted with information gathering and technical requirements during stand-ups and spring planning sessions, met all required timelines and sprint deliveries. • Facilitated analysis of challenges and successfully broke down into small achievable actions which reduced time and increased productivity.
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Work experience

Branch head (from February 2011 to September 2018)
Branch management
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Work experience

Freelance Writer at Upwork (from June 2018
- Working on articles with different themes, such as short biographies, creative writing, ghost writing, technical writing, website content writing, content planning and creation etc. - Managing projects based on editing and proofreading articles and websites - Proficient in SEO-driven content for blogs and websites

Education

Masters of Global Media Communication from the University of Melbourne (from July 2016 to July 2018)
PR and Communications, Writing and Editing for media, Writing for digital media, Cultural communication, Media rhetorics, Global crisis reporting, Media convergence and digital media, Rethinking rights and global development
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Seeking a position in company’s management where I can use my varied technological,
commercial and managerial problem-solving skills to help a company improve its operations.

Work experience

store keeper (from November 2010 to April 2018)
Work related logistics and supply chain

Education

MBA(Production and Materials Mgmt) (from May 2008 to April 2010)
Work related logistics and supply chain
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A passionate Economist with over 10 years’ experience, concentrated in PR, Account Management, Marketing and HR. After starting my own company, I am looking for new challenges in my career. Possessing excellent interpersonal and communication skills to develop a good rapport with clients and all members of the company.

Work experience

Founder7 General Manager (from June 2015
Developing and implementing strategic operational plans and effective clients relationships that enhance profitability and effect continuous improvement, and resource optimization in the education industry  Ensuring operational reliability and availability of the facility and identification of further business opportunities  Managing costs, achieving targets and ensuring contractual agreements are met  Provision of a leadership environment that encourages performance and operational excellence  Having a trained team who carry out with most of the tasks and ensure the profitability of the busines
General Manager/ Account Manager (from March 2007 to September 2016)
Reporting directly to the Executive General Manager Operations, responsible for managing the facilities’ profitability, operational activities, commercial agreements and contractual requirements.  Manage a team of 35 employees  Developing and implementing strategic operational plans and effective clients relationships that enhance profitability and effect continuous improvement, and resource optimisation  Provision of a leadership environment that encourages performance and operational excellence  Meet with national contract and service provider representatives to ensure the delivery of services is within the agreed scope and standard  Managing costs, achieving targets and ensuring contractual agreements are met  Ensuring operational reliability and availability of the facility and identification of further business opportunities  Working with other departments to deliver tailored solutions to each client in the proposal phase.  Completing post-pitch negotiations and objection handling through clarification, emphasising agreements, analogy utilisation & working through differences to a positive conclusion  Conduct the staff engagement survey, reporting, communications and initiatives to enhance staff engagement and performance.
Marketing Manager/ HR (from September 2013 to August 2015)
Reporting directly to the Executive General Manager Operations, responsible for managing the facilities’ profitability, operational activities, commercial agreements and contractual requirements.  Manage a team of 10 employees  Ensuring operational reliability and availability of the facility and identification of further business opportunities  Working with other departments to deliver tailored solutions to each client in the proposal phase.  Identify key capability requirements by job function  Improving the staff experience and building staff confidence and capabilities to engage in conversations about career aspirations, performance and impact  Conduct the staff engagement survey, reporting, communications and initiatives to enhance staff engagement and performance.

Education

UPC (from September 2012 to August 2014)
Post graduate Diploma of Management Management HR Marketing
UAB (from September 2009 to September 2013)
Bachelor of Business Economics Economics Accountancy Management Sales Finance