PEOPLE

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Work experience

Desktop Support Engineer, Global Delivery (from January 2001 to March 2019)
Level 2 and 3 and C1,2 and 3 support. Senior Technical resource for Microsoft/Apple productsSecond Level Support for software and hardware on Microsoft Windows Pc’s and Macintosh with in the SingTel Optus environment. Assist in the Implement specific technology projects, including printer replacements, End-User Software upgrades and SOE replacements and upgrades. Escalation point for End-User Support of up to 6,500 employee’s nation-wide
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Work experience

Back-end developer (from March 2015 to March 2016)
Interfaces development and system maintainance.

Education

University of New South Wales (from January 2017 to December 2018)
Information Technology (Master degree)
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