PEOPLE

Xelmb9m3crf8zxwprrdx
Garqemmiamf1ilimpzjt
Glwb3qc9nnldiwe6jqrg
X0rd9wphfkkpqocrx1ap
U3kzdquznaesslybmypc
Pwtzaxp90jnnr9wsojcl
Ppcvq80zwifqzffmu9e6
Nc1qbm6cbkxb2xmy6hou
Qxazydr5zxsvlw0biam9

Work experience

Collections Officer (from June 2018 to March 2019)
• Taking both outbound and inbound calls for four different clients • Actively listening to customers to negotiate the best outcome for them and the client • Building rapport with customers to maintain the company and client brand • Adhering to strict ACCC and company guidelines • Actively working towards my monthly KPI’s • Ensuring that I am meeting the quality standards set by Recoveriescorp for every call • Handling any objections that the customer may present • Daily admin work to maintain accurate file notes of the call • Communicating with my leaders when there is an escalation or if I need help in developing my skills • Working within the team to support and motivate each other
Front of House Staff Member (from February 2018 to June 2018)
• Working within a team to ensure the smooth running of the night • Addressing large group of guests when required • Ensuring that the guest is highly satisfied with their experience and finding solutions when they are not • Adhering to ‘Food and Desire’ company policies and regulations • Working to the time limits of the event and anticipating what will need to be done • Maintaining personal cleanliness as well as the presentation of the dining area
Team Leader (from November 2014 to February 2018)
• Communicating with colleagues and management • Handling cash and daily banking • Cleaning during and after service • Serving customers • Opening and closing the store • Completing the daily handover and filling out the necessary documents • Ensuring the store is ready for customers and kept at a high standard • Organising my team by assigning roles for the shift • Delegating work • Ensuring that the food served is of a high quality and is presentable • Ordering stock to par levels

Education

Graduate Certificate of Human Resource Management (from January 2019 to September 2019)
The crucial skills to be successful member of the Human Resources team, the different components that make up an organisation and how they can be analysed. I will be undertaking Employment Law and Key Concepts in Human Resource Management later on in the year.
Graduate Diploma of Business (from March 2018 to November 2018)
I learnt how management can be crucial to the success of a business, the crucial operations necessary to operate and that the people of the business is what makes the it unique.

Other

I am a member of the Australian Human Resource Institute (AHRI) and volunteered at the annual convention in 2018. I am a member of my company's Engagement Committee that aims to improve employee engagement.
Wxf60d9ntqemn5h0raoi
Ffikswrcyjfzpnr4t1fv

Other

Please find attached my application for this position. I am currently employed as a trust accountant in a real estate agency specialising in residential property. I have proven experience in running payroll duties, managing staff issues within the office, assisting with employment queries, assisting staff members with operational issues, and overall contributing to the sustainability of the businesses general and rental accounting processes. I am right for this role as I have a real drive in HR as well as strong administrative skills. I have worked in an admin-based role for three years, while studying Human Resource Management and familiarising myself with the different aspects of the industry. I do the payroll for my current employer (xero), as well as, answer all relevant questions employee's may have about their pay, leave and rights. I constantly have had to deal with a lot of pressure, and change, juggling studies and working almost full time throughout my whole degree. This meant that I was able to run three portfolios of properties and be organised with the trust accounts, as well as complete my studies and attend all my classes. This took a lot of strive and organisational effort to achieve, as my current role holds big responsibility as it is the management of clients’ money and assets. I am also suitable for the role as I currently have no obligations in my personal life, meaning I am flexible to work throughout the week. I have a strong knowing is MS Office, as well as Excel. My experience working in a high-pressure role at IAG, meant I was able to develop strong problem-solving skills. Working under intense phone calls, with very difficult clients, meant I had to learn to solve problems quickly and on the spot, as I would have a customer on the line waiting for the insurances to be fixed. This has helped me in my current role, as I face situations where I need to problem solve in order to fix accounts, or general issues within the office. I believe initiative, searching for answers & and problem solving are one of my strongest points in the work place.
R20ut9gdpgdgigiankn0

Work experience

Assistant HR officer (from June 2017 to April 2018)
Recruitment, administration, induction training, planning and budgeting, stakeholders management, payroll, MIS report.
Sr. HR executive (from May 2014 to June 2017)
recruitment, campus placement, payroll, induction training, employee engagement, grivences handling, stakeholders management, MIS reports.
HR executive (from March 2012 to April 2014)
Recruitment, employee engagement, grivences handling, payroll

Education

Master of business administration (from February 2009 to February 2012)
I had learn retail management and marketing. Business development and handling.
J6dqueppurimwty5yqxr
Tqdf5v79lmiuszyrq5wu
Qxazydr5zxsvlw0biam9

Work experience

Recruitment Consultant (from October 2006 to January 2018)
Sourcing, Screening, Coordination, Job advertisements, Interview, Offer letter, Induction.
IT Sourcing (from June 2005 to September 2006)
Sourcing, Screening, Coordination, Job advertisements, Interview, Offer letter, Induction.
Resource Executive (from January 2004 to May 2005)
Sourcing, Screening, Coordination, Job advertisements

Education

Degree (from July 2005 to September 2006)
Bachelor of Arts
Aaqei88z9t43u2nnxoyu
Ndsql1faf3rxi2ewud8y
I am a dedicated management professional who has worked in a variety of environments enabling a wide set of skills to be developed to support any number of settings. Timely focus on meeting internal and external customer expectations in addition to proactive communication and diligence ensures I am a valuable member of the organisation

Work experience

Capability Manager (from July 2017 to February 2018)
My role included leading a national team of capabilities consultants who are responsible for the design and delivery of technical training programs. My role was key in the design and delivery of leadership and sales training supporting team managers.

Education

Diploma of Life Coaching (from January 2017
Currently Underway
Sf0jdbrwwxwaexbteluc
I am a true HR practitioner with excellent experience, solid skills and knowledge base in HR with a “can do” approach to deliver positive outcomes in support of the business, successfully demonstrated during my employment with Downer EDI, CKJV – Gorgon project, Activ Foundation and at Uniting Care.

I believe in being responsible for the smooth and profitable operation of a company’s human resources department. Typically, I supervise and provide consultation to management on strategic and operational plans, organisation development including design and charts, employee engagement programs, on-boarding, retention, compensation, benefits, training and development, budget, and employee relations.

My interpersonal skills are well developed and well suited for multicultural and diverse workforce, I am friendly, honest and instils confidence in people to approach me to discuss an issue, I listen and assist them were I can in a professional way and always regard the discussions as confidential between us. I’ve mastered the ability and understanding of the importance to be approachable and to listen what people including my colleagues, senior managers and external stakeholders have to say and contribute to add value to the organisation.
I have a strong record of achievement in design and implementation of multi-disciplined Human Resources divisions where I have demonstrated my ability to lead people, develop strategies, organisation development, policies and processes, system administration, management maintenance and enhancements of the entire suite of HR systems associated with payroll, rostering, establishment and recruitment, including the provision of HR system automated reporting; ensuring compliancy with legislation, industrial agreements, policies and procedures to support the operational needs and influence the strategic direction of the organisation.
Perform regular system audits, risk management and analyses to ensure accurate and on time availability of relevant HR data to the organisation. I am proficient in the direct development and implementation of organisational development programs, employee orientation and training programs, benefits plans, policies and guidelines, database management procedures, equal opportunity employment programs, employee records and documentation policies.

I was instrumental in the design and implementation of HR processes and internal controls to ensure accuracy and compliance with relevant legislation and regulations.

My professional conduct and leadership skills of integrity, respect, honesty, support, communication and collaboration and direction to my stakeholders and team members never failed me and I believe contributed to enhanced team activities, productivity and true business partnering.
I strongly believe in leading by example displaying my attitudes, ethic beliefs, practices and actions exemplify what I expect from others in the workplace. I am honest and forthright about any errors or misjudgements that I make, encouraging my team to do the same.
Therefore, my values and ethical believes will meet the standards of future employers and I am confident in demonstrating same as I have throughout my career. I place a high value on workplace health and safety and team work, cultural diversity and inclusion and coached many employees and stakeholders in the past.

In my role as a leader I focus on the following key factors:
• Direction by strategic thinking, establishing a shared purpose, encouraging team work and responsibility.
• Motivate commitment by inspiring confidence, team development, communication to motivate and empower team members, create collaboration opportunities and encourage personal excellence.
• Drive for results by prioritising work and set focus, accountability, influence stakeholders, encourage creative thinking and lead change to shape the culture.

During my career I was accountable for the successful implementation of many change and continuous improvement initiatives projects and listed some of my major achievements are:
• Change Management - Team leader of change management project for Human Resources - Target was to save 40% on baseline budget, achieved and maintained 45% savings.
• Accountable for the implementation of Pay Global Payroll System and new enterprise agreement for the Activ Foundation (2300) employees, including reports and process manuals.
• Implementation and management of Performance Management systems for various employers including a joint venture (1557 employees)
• Lead and manage large Human Resources teams for various employers. (End to end HR service delivery)
• Implementation of PageUp People recruitment system for Downer Australia West.
• Setup and implementation of a recruitment call centre for Downer Australia West (saved 2 weeks on ERMS processing time)
• Implementation and training of SAP Payroll and Human Resources modules (5400 employees)

Most recently while I was employed with Uniting Care West I was responsible for the day to day operations delivering a service to our customers and stakeholders and reviewed all HR related processes and payroll, policies, procedures including the performance management program and made recommendation to management to streamline and improve the communication and training process.

Recently I was the key stakeholder (Project Manager) at the Activ Foundation and responsible for the implementation of a new payroll system and a new EBA. I analysed the EBA and identified the changes that had to be made to ensure the correct configuration of the payroll system, prepared the test packs, reviewed policies and procedures and test results before implementation.

While I was employed with CKJV on the Gorgon gas project I was responsible for the implementation of a performance management system and performance reviews for both parties – CB&I and Kentz and trained, monitored and managed the review process for 1557 staff employees.

With a previous employer I was accountable for the implementation of a performance management program, training, communication and maintenance of the program for many years.

In a previous position, I was responsible for Industrial Relations and the lead negotiator accountable for the full scope of transitions activities, ER/IR and associated administration for multiple EBA’s.

I hold a BA degree in Human Resources Management with majors in:
• Human Resources Management
• Industrial Psychology
• Organisational Development
• Economics and Statistics

I also hold a post graduate BA Honours degree in Human Resources Management, Industrial Relations and Labour Law and have a Certificate IV in Workplace Training and Assessment.

I am a professional member of the Australian Human Resources Institute (CAHRI) and have full accreditation in the DDI behavioural based interview processes.
Cdkrs8ynmyaloguvnl5a

Work experience

Recruitment Consultant (from October 2016 to June 2018)
I am responsible for end-to-end recruitment of casuals and permanent staffs. Account managed 15 clients, and provided support for their operational and hiring needs.

Education

Bachelor of Psychology (from June 2008 to March 2014)
Human Behavior, Industrial Psychology, and Mental Health.

Other

Master's in Social Work (2018-2020) Federation University Australia, Ballarat
S1lc1i8fznzx4s5eltgj
I am a filipino. I am a graduate of Bachelor of Arts Degree Major in English with special training in Philosophy at Saint Peter College Seminary affiliated to Father Urios University in Butuan City, Philippines in the year 1998. Also I successfully finished my post-graduate studies, Bachelor in Sacred Theology degree and a Masters in pastoral Ministry, at Saint John Vianney Theological Seminary administered by the Jesuits in Cagayan de Oro City, Philippines in the year 2004.
I have 5 years and 3 month work experience in the two individual nickel mining company in the Philippines as Site HR/Admin. Manager, namely: Marcventures Mining and Development Corporation (MMDC) and the Platinum Group Metals Corporation (PGMC), respectively. Before joining the mining industry I worked in the Law firm as a paralegal for 1year and 10 months. Also I served in the Roman Catholic Church for 1 year and 6 months in many parishes as Reverend Deacon of the Diocese of Tandag.
For now, my objective is to get a job in a reputed company where I can utilize my knowledge and skills and improve my career path.

Work experience

Site HR/Admin. Manager (from May 2012 to October 2014)
HR-Manager: Guides and manages the overall provision of Human Resource services, policies, and programs for the entire company. Plans, directs and coordinates human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, personnel policies, and regulatory compliance. Administration Manager: Responsible for maintaining the day-to-day running of the company. Ensures that all administrative services are carried out efficiently. This includes, supervising the payroll and personnel administration, represents the company in any invitation/activity outside mine site, managing office operations, including transportation and campsite housekeeping. Works within company policies and procedures and in compliance with the mandates from the management and laws of the Republic of the Philippines. Provides assistance in overseeing and conducting, recruiting, training management, supply management, maintenance, security, safety, personnel management, administrative, and public relations programs.
Site HR/Admin. Manager (from July 2009 to April 2012)
Position Summary: Plans, develops and implements strategy for HR management and development (including recruitment and selection policy/practices, discipline, grievance, counseling, contracts, training and development, succession planning, moral and motivation, culture and attitude development, performance appraisal and quality management issues).
Paralegal (from September 2007 to July 2009)
My role was an assistant to an attorney. Following duties and responsibilities I held: Performs legal and factual research, organizes and analyzes information, prepares written reports, drafts legal documents including briefs, pleadings, appeals, agreements, contracts and legal memoranda, helps prepare legal arguments, applications, declarations and motions, prepares correspondence, checks and edits legal forms and documents for accuracy, builds and maintains databases and files, organizes and tracks case files, reviews and monitor new and updated laws and regulations, co-ordinates law office activities such as subpoena delivery, locates and interviews witnesses, helps with trial preparation including witness lists, exhibits and trial binders, assists the lawyer in the courtroom.
Reverend Deacon of the Diocese of Tandag (Roman Catholic Church) (from October 2003 to April 2005)
Assists the bishop and priests in all aspects of the diocese and parish especially in administering the sacraments.

Education

Bachelor in Sacred Theology Degree and a Masters in Pastoral Ministry (Management) (from June 1998 to March 2004)
Theology and Masters in Pastoral Ministry (Management)
Bachelor of Arts Major in English with special training in Philosophy (from June 1993 to March 1998)
English and Philosophy

Other

I attended seminars and trainings. kindly see attached file of my CV. Thank you.