PEOPLE

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Work experience

Food And Beverage Attendant (from April 2019 to October 2019)
Casual F&B attendant working within the array of outlets offered at Crown Melbourne in Australia. Types of jobs included; working as a barista, bartender, waiter, cocktail waiter and serving at large banquet events up to 1500pax. I specifically worked mainly within three outlets those included; The Mahogany Bar, Teak Room Bar and Crown Events and Conferencing. Within Mahogany and Teak, I was responsible for delivering exceptional service to VIP and VVIP patrons within the gaming room; handling and preparing food and drinks, delivering them with high level of professionalism, enforcing the strict Responsible Service of Alcohol and Responsible Gambling rules and regulations throughout Crown liaising with managers and supervisors, handling of cash and credit card payments and operating the MICROS POS system. Roles within banquets included delivering excellent table service to the patrons ensuring food and drinks are delivered according to clients requests, managing and delivering dietary requirements, setting up and packing down tables and crockery in a safe and timely manner.
Restaurant Server (from January 2018 to January 2019)
All rounded restaurant server at an award winning restaurant in Hong Kong. Delivering exceptional casual fine dining service with customer experience in focus, general setup and packdown maintaining top hygiene standards, specialis- ing in Japanese cuisine specifically Yakitori, pairing beverages from our extensive beverage menu full of Japanese Spirits, Wines, Sake, Beers and Cocktails. Managing sections seating up to 50 guests at once while holding and firing individual orders with and average of seven orders per person, flipping tables in a certain timeframe maximising covers while still providing exceptional service, Handling cash and credit card transactions, closing cheques and ensuring a balance total of the night.
Sailing Instructor (from June 2013 to August 2018)
Part time Dinghy Sailing Instructor at RHKYC. Teaching children (6-17 years old) and adults how to sail. Day to day work included delivering the sailing syllabus according to the RHKYC operations ensuring students pass the course with a good level of understanding of seamanship and safety, leading briefings to fellow instructors and assistant instructors on the lesson plan, safety points and the weather, setting up and packing down the coach boats, leading large classes with up to 40 students and managing multiple instructors.

Education

Responsible Service Of Alcohol (from April 2019
Hygienic Practices for Food Safety (from April 2019
High School (from July 2009 to May 2016)
BTEC Level 3 Business Diploma (Merit Merit) BTEC Level 3 Public Services Subsidiary Diploma (Pass) BTEC Level 3 Sports Subsidiary Diploma (Distinction)
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Work experience

BARISTA, FRONT COUNTER, TEAM MEMBER AND CUSTOMERS SERVICE (from May 2015 to September 2017)
BARISTA, FRONT COUNTER, TEAM MEMBER AND CUSTOMERS SERVICE.

Education

GRADUATION (from April 2003 to June 2006)
ARTS SUBJECTS.

Other

BARISTA AND RSA CERTIFICATES
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Work experience

All rounder (from May 2015 to August 2017)
Customer service, front desk, billing, kitchen hand, waitress making burgers, salads, fries, barista and etc.

Education

Graduation (from May 2003 to September 2006)
Arts

Other

Safe Food Handling Course
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Work experience

Cafe all rounder (from September 2018 to January 2019)
Customer service, make coffee, clean
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Education

Barista Basics TasTafe (from November 2018 to November 2018)
I studied barista course in TasTafe where I was taught the way to make a variety of coffee such as Espresso, Cappuccino, Flat White, Latte and Macchiato.
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Work experience

Cafe owner - Michele’s patisserie (from January 2000 to January 2015)
Owner and operated a franchise store in Sydney’s north for 15 years and also later opened my own business for 3 years.

Education

Certificate 4 hospitality (from January 2005 to January 2005)
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Waitressing, cleaning tables, set-up tables, preparing vegetables, burgers, sandwiches. Making coffees, drinks.

Work experience

GENERAL COORDINATOR (from August 2016
Firstly six months of working as a coordinator and translator between spanish workers and turkish workers/clients/providers. Managing work in all type of areas such finance, progress payment, making all the payments, taking financial decisions. Firing and hiring personnels, dealing with their law processes, and having the contacts with all the personnels about their work or salary problems, issuing reports for them and taking the decisions of their recruitment progress. Managing both the office and site area of the workplace, directing the workforce at site and having direct contact with the client about their work requests. Dealing with the customs process of Turkey, solving the legal serious problems about the materials coming from Spain to Turkey with all the customs issues. Taking all kinds of decisions regarding the workplace, work progress and finance situation of the Project as the Spanish bosses trusted me so much. Sending the materials back and dealing all the logistic issues of them. Working with an accountant but as we did not have any private of ours dealing all the account issues left from her. Finishing the Project and closing the company pshysically and officially. Learning basically everything about the scaffoldings, how to run a small company, manage a Project, dealing with the workers, clients, other Project managers, big or small companies, always having the direct contact with both the lowest level of a big Project and the highest level.
WAITRESS BARTENDER (from May 2014 to June 2015)
Welcoming the customers and taking the orders Preparing soft and hot drinks Making the coffees
WAITRESS (from May 2011 to July 2012)
Serving the food (tapas) and preparing the drinks (alcohol and coffee) Preparing the menu and receiving the orders

Education

HACETTEPE UNIVERSITY (from September 2008 to July 2013)
ENGLISH LINGUISTICS
UNIVERSIDAD DE CADIZ (from September 2011 to July 2012)
ENGLISH PHILOLOGY
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Work experience

Room Attendant (from August 2014
cleaning rooms,vaccuming,dusting etc
Staff (from February 2014 to October 2017)
Coffee maker,cash handling,attending customers,cleaning dishes,opening and closing cafe etc.

Education

Bachelor of Arts,Customer Service

Other

Food Handling Certificate
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Work experience

Supervisor, Manager (from February 2017
I worked as a manager in a restaurant.

Education

Diploma of nursing (from November 2018
Nursing skills
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hey! :)
I'm looking for a full time job immediate start!
Been in hospitality for over 5 years, highly experienced in this industry
I have the ability to stay focused in stressful situations and can be counted on when the going gets tough.
My high energy and quick learning style enables me to hit the ground and size up problems rapidly, confident and hopefully would be a great addition to your team.. i hope i will be an asset to your company. I look forward in hearing from you and being a part of your team. "

Other

Feel free to email me : amrasleiman@gmail.com :))
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I would like to apply for the current Café position located in Maroochydore. I have worked in a Bakery/Café for the past 10 years. within the 10 years I was an Assistant with duties of customer service, food preparation, hygiene and work health and safety, using till and had a Barista Training course which allowed myself to make coffee for the customers.

Work experience

Bakery Assistant/Coffee Maker/Barista (from April 2007 to November 2017)
customer service, food preparation, using till, heating food, various shifts, cleaning.

Education

Barista Training (from March 2014 to March 2013)
how to make coffee, using coffee machine, hygiene of cleaning machine.
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Work experience

Pattison patisserie-Barista (from February 2015 to June 2018)
Coffee making, Stock Ordering, cash handling.
West pac espresso-Cafe all rounder (from November 2013 to March 2015)
Food handling, customer service, coffee making
Pie face face-Cafe all rounder/ Barista (from July 2010 to December 2013)
Coffee making, food handling, cash handling, sandwich making.
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