PEOPLE

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CAROLINA VELASQUEZ

A hospitable, presentable and hardworking team player who possesses a high standard of personal appearance and hygiene. Always focused on making sure that every guest is served to the highest possible standards by having an outgoing, polite and professional attitude towards all patrons. Constantly working hard to ensure that guest expectations are met and that their time being served is a memorable experience. Ready for new challenges, and now seeking a suitable position with a reputable and exciting company.

Work experience

All round (from April 2016 to January 2017)
● Maintained regular and consistent attendance and punctuality. ● Consistently offered professional, friendly and engaging service. ● Provided excellent customer service ● Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties. ● Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment. ● Cleaned counters, machines, utensils and seating areas daily. ● Prioritized drink requests while managing interruptions. ● Routinely removed trash and debris from restaurant.

Education

Responsible Service of Alcohol Certificate - The Coffee School (from May 2017 to May 2017)
Successfully completed the SITHFAB002 Provide Responsible Service of Alcohol.
Barista Course -Alcala Coffee (from December 2016 to December 2016)
● Learn to operate all Coffee Machines ● Clean and maintain the Coffee Machine ● Prepare and Serve Espresso, Ristretto, Cappuchino, Late, Mocachino and Ice Coffee ● Foam Silky Milk ● Coffee Art
MORE PEOPLE
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French and just arrived in Australia, I am looking for a job in hospitality.
With good barista and waiter skills I can either work in a café or a restaurant.
After more than ten years in hospitality, I can easily find my place in a team.
Even if I had management positions during my carrer, In Australia I know that I need to go back to the floor.
After a 4-month training in English in France, my listening is very good and I can easily make myself understood.
Working for about a month in an international airport in Switzerland helped me a lot.
Currently in Perth I am looking for a job to settle in this beautiful city.
All I want is to learn how you work in your company to achieve your expectations.
Open-minded on every opportunity I would receive, I will be happy to answer all your questions.
Whatever you need to know contact me either by phone or e-mail.

Work experience

Management Team (from August 2015 to July 2016)
Working for the opening of many different areas, from café to restaurant, I learn how to work in every positions. These were in Geneva international airport. The company is a luxury company using high end products, with high end service
From waiter to team leader (from August 2004 to July 2015)
Beginning as a waiter, month after month, after working in many different position even in the kitchen, I have managed to drive my own restaurant.

Education

English school (from September 2016 to January 2017)
5 months to increase my English speaking skills
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Hi, my name is Simone and how title I'm looking for a job.

I always worked like waiter and bartender in restaurant but I could work also in

construction

garden

removals

or in other work I can adapter

now my English isn't very good but I want also to improve it in this my adventure in Australia
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Hello potential employer!!

Administration / Bar Staff / Event Staff
Immediate start - Available 24/7
Licence & own reliable transport
MLP1 Approved Manager / RSA / White Card / Manual “C” Class Licence

Previous experience

Administration
SAP
Onsite administration
Executive/Personal assistant
Data entry
Accounts
Petty cash & Credit Card Reconciliation
Reception
Customer Service

Hospitality
Bar - Duty Manager - MLP1 Approved Manager
Bar - Service & Runner (Event staff)
Cash handling
Kitchenhand
Dining room attendant
Housekeeping
Commercial & Industrial cleaning

Other
Frontend supervisor (Coles)
Checkout assistant
Stablehand/Strapper
Pet sitter - In home & daily visits
House sitter
Vet assistant
Telemarketing - Cold canvas calling

Hope to hear from you!!!

Work experience

Customer Service Officer
Data entry Customer service Cash handling & balancing cash registers Liaising with doctors surgeries Effectively working towards goals and targets, meeting KPI’s Work in a team as well as autonomously
Service Supervisor - Front End
Customer service Refunds & returns Supervision of up to 30 staff Staff rosters & training Cash handling & balancing cash registers & EFT
Utility Worker
Customer service Opening and closing tavern Serving drinks in compliance to RSA Cash handling & balancing registers and EFT Tavern and mess invoicing Food preparation and services Cleaning rooms and ablutions Mine site cleaning - Crib rooms, offices & ablutions
Bar duty manager & relief utility (from September 2015 to December 2016)
FIFO Relief Utility, Compass Group; Perth WA — 2015-Current Bar service in compliance with RSA Approved bar manager duties in line with liquor licence Completion of incident reports, paperwork and training in line with liquor licensing Administration Duties Customer service Cash handling Opening/Closing Wet Mess Kitchen hand/Dining room attendant Housekeeping General cleaning Ad hoc duties when requested by management Safety training & completion and review of “Safety Sams", JSOs & SWSPs Handling chemicals in line with MSDS Work in a team as well as autonomously Demobilisation of camp sites at end of contract
Administration/Logistics (from September 2012 to August 2015)
Administration Liaise with subcontractors & suppliers for new vendor set up Raising purchase orders, receipting goods & invoice inquiries using S.A.P Site safety walks & training attendance including induction of contractors & visitors. Assist staff with cash reimbursement / personal claims & credit card reconciliation Word processing, preparing correspondence & data entry General administration/reception duties Logistics Creating master packing schedule from shipping list in line with production abilities Distribution of packing schedule & instructions to production, transporters, packers & shipping lines/agents Data entry of master figure in LIMS Entering Pre Receival Advise and confirming via 1-Stop website Collating transport and shipping documents – Export Shipping Advise, Bag Markings, Export Inspection & Export Compliance Records, Container Inspection Record, Cargo Outrun Requests etc.) Liaising with internal & external transport, shipping & packing companies Assist with any packing/loading/transport problems that arise
Office Temp (from January 2011 to September 2012)
Administrative Assistant Customer service Data entry Processing invoices Word processing and preparing correspondence General administration/reception duties
FIFO Utility Worker (from January 2011 to May 2012)
Mine site cleaning - Offices, crib rooms & ablutions Housekeeping Bar service in compliance with RSA Breakfast cook & Kitchen hand & Dining room attendant
On Site Administration (from March 2010 to September 2010)
Recording breathalyser results at beginning of shift Data entry Invoicing Ordering Daily progress journals and site photos Organisation of contractor paperwork & time sheets Petty cash reconciliation

Education

Certificate II in General Education for Adults (from January 2002
Central West College of TAFE

Other

2016 - MLP1 Approved Manager 2015 - Responsible Service Alcohol 2015 - Rio Tinto - Iron Ore Essentials & Iron Ore Essentials for Site Contractor 2015 - Rio Tinto - Lock Holder 2015 - Rio Tinto - Personal Isolation Officer 2010 - White Card, Blue Dog Training 2007 - Basic First Aid Certificate