Our client, a well-established multinational organisation in the healthcare sector, needs someone like you on their team. This role has three distinct components: customer service, administrative support and minor repairs of small medical devices. The role has wonderful diversity and requires someone with
'can-do' attitude and the capability to work in a small fast paced clinic. You will be handsomely remunerated with a generous bonus of up to $25K per year.
Providing excellent face to face customer service in the clinic
Ensure that all reception and administration duties are effectively completed
Assisting with minor repairs of small medical devices
Cash handling and bank reconciliation
Manage all stock movements and undertake stocktakes
Provide support and work proactively with internal staff & the support centre
Ensure clinic environment is maintained to a high standard
Use initiative to improve service levels and solve problems
Coordinate approval for staff leave and the allocation of staff for absences due to leave.
Other duties as may be required/requested by your manager or members of the leadership team.
The Successful applicant will have:
Excellent customer service and sales skills
Intermediate PC skills including Word, Excel & Outlook (minimum)
Strong organisational skills and ability to juggle tasks during busy times
Ability to learn and understand new software with training
Ability to effectively coordinate a number of tasks at one time
Proven ability to work with people at different levels and in different function and locations internally and externally
Work with clients to build a rapport and empathy
Well-developed interpersonal, negotiation and problem-solving skills
Experience typically required
* HSC, VET, SACE, VCE, NTCE, WACE, TCE, ACT Year 12 Certificate or equivalent.
* At least two years' experience in customer service.
* At least two years' experience in an administrative support role.
* Experience in a healthcare reception setting desirable but not essential.
Salary $55-$57 base plus a bonus of $15 - $25 per year + super