Join us at TTEC where we welcome Sales Reps who have a passion and resilience for providing an amazing customer experience. Our client Qantas Insurance, is reshaping how Australians experience insurance making the insurance and Wellbeing experience more motivating, engaging and rewarding. Qantas Insurance brings interaction and integration between technology, rewards and wellness, to create a better customer experience.
A TTEC Sales Representative in the Qantas Insurance program is responsible for professionally representing our client's business, with a strong focus on developing relationships on calls to/from the clients existing members. In your role you will be able to fully understand and execute complex, and sometimes sensitive sales and customer service processes, and successfully deliver superior service focused on a needs-based selling method.
This role will have a strong Sales focus within a compliant environment where you will connect with customers over inbound, outbound, chat and email channels and be rewarded for driving sales performance
What you'll need to be successful:
Natural aptitude to sell. Outbound sales experience is desirable
1+ years minimum of sales experience in an omni-channel environment (face to face or over the phone)
Experience within the insurance industry is desirable or an industry where comparison of features/benefits is core
Experience working in regulated and compliance driven product offerings would be advantageous
Ability to use empathy and relationship building skills to connect with customers
Demonstrated ability to deliver against high-quality results, on time and on target
Ability to work cooperatively with stakeholders and team members
Enjoy working in an exciting and fast paced environment
Flexibility on Rotating Rosters between 9am - 8pm Monday to Friday and Saturday shifts between 9am - 2pm.
Ability to adapt between using multiple systems and process including but not limited to moderate office skills
Exemplary communication skills to include written, verbal skills and superior listening skills
And most importantly… a positive and optimistic attitude and outlook
Deliver on the above and you'll experience:
Opportunity to be a part of a well-known, trusted international brands -TTEC and Qantas
Be rewarded with a competitive base salary
Opportunity to be rewarded and see the world with incentives including the potential to earn and use your Qantas Frequent Flyer points
Tenure Bonus - Recognition for your ongoing contribution to the Qantas Insurance Program
An opportunity to be enrolled in training courses leading to government recognised certification.
Knowledgeable, supportive and present leadership
If you found yourself nodding while reading the above, then we are interested in speaking with you today.
APPLY before 27th July 2019 for a group start date of 19th August 2019
Please note - successful applicants will need to complete a clean Police Check as part of joining the TTEC & Qantas businesses.