Front Office / Reservations Trainer - Property Managemen

We are seeking people that love the hospitality industry and want to stay around it but are looking for alternative career choice. What we have on offer is an opportunity to escape the 7 day or 24/7 role you are in now to join NewBook PMS as a Software Training and Support Specialist.
If you are really good at using Hirum, RMS, Opera/Fidelio, EzyRez or another property management system and are always the one selected to train new staff - you are the kind of person that we are looking for. You will be fully trained in how to use NewBook's system and you will then train hotel and resort clients and act as support for them when they need your help. The team has been growing rapidly and have already received a number of industry awards! In addition to this role, we are also seeking an additional Trainer that can fluently speak Mandarin - if this is you or you know of a colleague to bring along for this role, please contact us immediately!
NewBook is the latest in Cloud Reservation System technology for hotels, holiday parks, resorts, and apartments. You can visit their website at to learn more about this exciting system for the industry and become part of their global team, based at their head office in Bundall.
In your role you will:
  • Be trained in how NewBook works for reservations, front office functions and for full property management
  • Facilitate group/individual training over the phone
  • travel to provide locally and interstate on occasion to facilitate in-house and on-site training when required
  • Offer real time support to clients
  • Train and assess participants
  • Assist in the flow of information and communication between all stakeholders to ensure training outcomes are completed to the highest standard
  • Setup and undertake full implementation of the system for your client
The role is full time and hours of work will generally fall between Monday to Friday 8:30am and 5:00pm.
We are seeking a candidate that meets the following criteria:
  • Must have experience in hospitality booking/check-in/back office systems and the ability to troubleshoot them
  • A great personality suited to training people one-on-one or in very small groups
  • Confident and polite with excellent communication skills
  • Current driver's licence to be able to visit workplaces if required
  • Able to travel when required to hotels, resorts and holiday parks across Australia and the Pacific region
You will also need excellent customer service and communication skills to train and support clients over the phone, and good written skills for documentation and correspondence.
On offer is a competitive salary, the chance to join a fun, vibrant and growing team and the chance to work for a company at the forefront of the industry.
Housing Manager
-Hospitality/Tourism/Leisure Industry
-Assistance with Relocation, Accom Assistance
-Unique Opportunity
Come, Work and Play in one of Australia's Favourite Holiday Destinations!!! Eco Tourism. Unique Opportunity. Oversee & Assist with The Residential Living of our Staff and Community.
Right in the heart of Australia. As an international tourist icon, this Resort attracts over 400,000 guests each year, particularly a large number of international visitors who make up around 65% of our guests. Guests generally stay for 1-2 nights and enjoy many of the dining options, cultural activities and tours available to Uluru and Kata Tjuta National Parks
The infrastructure in this resort environment includes an established township, 3 major resorts, additionally 3 smaller properties , staff accommodation, car fleet and an airport. Catering and providing to employees and employee families, recreation centre, gym, and swimming pool.
Objectively - To be a key team member of the housing and community team. Providing quality housing services to our staff and residents in an efficient customer service focused manner, while ensuring the highest levels of staff and resident satisfaction, as required within our policy and guidelines is achieved.
Including managing all relevant business associated with the residential area for this employer. Ensuring that Residential Tenancy Authority legislation is followed.
While contributing to the strategic goals and objectives. Including responsibility to support, develop and retain Indigenous employees and trainees to achieve Indigenous employment targets.
Ideally - Offering a relevant proven stable employment background re staff accommodation/facilities management. Furthermore offering great people and leadership skills. You have excellent communication skills, are adaptable, flexible and of course have a fantastic sense of humor. With a good understanding of good computer software skills and are able to be hands on.
You will be offered:
Relocation Assistance • Subsidised Accommodation • Remote/ Regional area Financial Incentives • Career Advancement and Fast tracking Opportunities
This Resort is the ideal employment destination for those who share a sense of adventure and who wish to experience the unique Indigenous cultural and environmental diversity of the outback. Be the envy of your friends, family and colleagues, leave the hustle and bustle, the rat race, pollution and traffic behind. Make new friends and have new Australian experiences. Come visit and see Ayers Rock, Kings Canyon and the Olga's, ride a Harley or camel into the sunset.
To apply attach resume in MS Word alternatively ***** + click to reveal
QSR leadership position at a highly visible Hungry Jacks. We are looking for a person with previous Hungry Jacks experience wanting to move forward with their career, someone with passion and drive for the brand.

We are currently looking for an exceptional Hungry Jacks employee who can excel at all aspects on a Hungry Jacks restaurant. We are not looking for a person new to Hungry jacks but one that has all the tools needed to move up to a management position but has not been given the opportunity yet.

We offer challenges bigger, more varied and more stimulating than most, offering you the chance to work in a great environment while living on the sunny Gold Coast. Rotating roster so some early mornings and late nights are involved.

The successful applicant must demonstrate the following skills:
Ability to work well in team environment
Demonstrate the ability to problem solve
Demonstrate your ability to communicate well with customers and fellow employees.
Demonstrate a high level of organisational skills
Must have an exceptional working knowledge of Hungry Jacks restaurants
Pass an Australian Federal Police check

If this sounds like you, apply with you C.V. and a cover letter that out lines your Hungry Jack experience and why you feel a management role is the right direction for your career


Please note: due to the anticipated high levels of applications, only selected candidates will be contacted for an interview.

Please ensure all attachments and CVs are in PDF or DOCX format to ensure they can be forwarded and shared within ARE.

For further information on Airport Retail Enterprises and to see all current Career opportunities please refer to our Website

The Role
Travel Consultant – Basic salary range $50,000 to $65,000 + uncapped commission
Imagine working as a Travel Consultant for a company where you don’t have to work weekends, the working week is just 38hrs Monday to Friday and you can earn a basic salary from $50k to $65k + a sizeable commission scheme! This sounds like the perfect job and it is. If you are an experienced, self-motivated Travel Consultant with at least a small database of existing repeat clients then this is your chance to join a travel company that really does reward it’s staff in salary and work life balance.
The Company 
This is your chance to join an award winning travel organisation as a Travel Consultant. This travel company has a strong brand in the market and their employees are known for providing the best service to all its clientele. As a Travel Consultant working for this global market leading brand you will be taking control of your career and elevating yourself to that next level in salary earned and work life balance.  They have a great office location with state of the are facilities, career opportunities within the organisation along with having a friendly office atmosphere.
Skill & Expertise
Experience as a Travel Consultant or Cruise Consultant Advantageous to have a data base of repeat business because you will be growing your own portfolio of clients GDS knowledge (Galileo, Amadeus or Sabre) Show real drive, passion and energy to grow a portfolio of repeat clientele Excellent sales, customer service & attention to detail is a must
The Benefits
A basic salary range from $50k to $65k (depending on exp) + uncapped commission No weekend work and it’s just Monday to Friday working 38hrs Great Gold Coast Location with parking available State of the art office Friendly adult office environment

If you are interested in this vacancy and your skill set matches the above criteria, then you need to apply for this role below or send your CV to ***** + click to reveal or call Sean on *****15 + click to reveal for a confidential chat.  
TMS Talent – Travel & Hospitality
All applications are confidential. Apply today!