JOBS

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Front Office Receptionist

Quest Serviced Apartments is the largest and fastest growing serviced apartment operator in Australasia with a network of over 150 franchised properties across Australia, New Zealand and Fiji. For over 25 years Quest have provided convenient locations, reliable standards and flexible living conditions for the extended stay corporate traveller who comprise approximately 80% of our client base. Quest is now one of the top 15 serviced apartment providers in the world and is widely recognised as the market leader of serviced apartment accommodation in Australia.

Quest Canberra is a 4.5 star, 37 room property located near ANU and Parliment House .

Quest Canberra is now seeking a Front Office Receptionist to join its enthusiastic and successful team on a Casual basis.

The position involves all aspects of front office reception, including providing friendly, personalised customer service in responding to accommodation enquiries, promoting the business to achieve accommodation sales, processing reservations, assisting corporate and leisure guests, and ensuring the smooth running of the reception desk.

The successful applicant will demonstrate a passion for customer service, strong skills in promoting and selling accommodation services and facilities, excellent communication, interpersonal and time management skills, experience with front office booking systems, strong attention to detail, and a high standard of personal presentation.

Previous front office/reception experience is essential, ideally in a hospitality/travel/tourism environment. Experience with sales and industry qualifications will be highly regarded.

The successful applicant must be available to work Morning or Afternoon shifts, weekends, public holidays and must be available minimum 4 days a week.

A competitive wage will be offered.

The position presents a great opportunity to work in a close knit team environment under the banner of the highly successful and established Quest Group brand.

Applications should include a letter of application and CV addressed to the General Manager.

Job Type: Casual

Salary: $25.00 to $36.00 /hour

Experience:
customer service: 1 year (Preferred)
receptionist: 1 year (Preferred)

Benefits:
Training and professional development assistance
Staff / corporate discounts

Administrative Duties:
Answering and routing phone calls
Sorting and sending mail
Scheduling
Greeting visitors
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