Are You A Motoring Enthusiast? If you are, then you've probably already heard about Shannons. Maybe you insure your special vehicle with us, seen us at a car club event, concourse,
vehicle auction or motor show. You may have also noticed the people who work at Shannons are passionate about their jobs. And why wouldn't they be? They get to live and breathe motoring every day! Shannons is the market leader and insurer of
choice for motoring enthusiasts across Australia. We are currently experiencing strong growth and are seeking more motoring enthusiasts like you.
Work with fellow Motoring Enthusiasts in a collaborative culture.
Attend Car Shows and Motor Events with the Shannons team
Competitive Salary + Benefits + Bonus
Are you passionate about motoring? We are looking for motoring enthusiasts who are excited about the idea of speaking to our customers about all things motoring. If this sounds like the perfect job please include a brief overview of your passion
on your application.
Shannons is an Australian icon and is the leading insurer for motoring enthusiasts. Due to strong growth, an opportunity is now available for those who share a passion for all things motoring to join our team in Victoria as a Motor Enthusiast
Sales & Service Consultant (Inbound).
This position requires you to use your initiative to maximise sales opportunities, provide exceptional customer service whilst contributing to the overall business growth of Shannons.
Skills & Experience
A passion for motoring is essential
Previous experience within a sales or customer service is beneficial
A drive to achieve and exceed sales targets
Excellent verbal and written communication skills
The enthusiasm and dedication to succeed in a fast-paced environment;
The desire to operate as an integral member of an energetic and committed team passionate about motoring.
Hours, Location & Training
Located in our Victoria office 40 Corporate Drive, Heatherton
Regular working hours will be five days Monday to Sunday starting a 7,5h shift between 8am and 9:30am
You will need to be happy to work flexible hours to support a weekend roster and weekend motoring events attended by Shannons.
Comprehensive (fully accredited) training provided
4 week induction training
A unique culture in an iconic company working with other motoring enthusiasts;
Up to 25% off insurance, Banking, superannuation
Discounted home Loan and Personal Loan rates
Employee share scheme
Study Support, Employee Referral Program ($600), Years of Service Recognition
While insurance experience will be viewed favourably, it is not essential, as we will fully train the right person. If you are self-motivated, confident and results driven and possess a real passion for motoring, apply today!
Please contact our recruiting partner Jonathan Hsu on *****59+ click to reveal for further enquiries if needed.
Reference Number 640691
Our client is a small, family run company that supplies high quality products to the building, renovating and associated industries. They hold a solid reputation within the industry, and are looking for a Customer Service/Administrator to join
their dynamic team! Their clients consist mostly of builders, architects, tradesman, but also the general public. The role will involve answering the busy phones, assisting with product enquiries/issues/warranties, processing
paperwork and orders, checking stock levels, acquiring information for dispatch, liaising with onsite warehouse and other departments, and most importantly; building relationships with customers to gain repeat business. Our client is
looking for a mature-minded, self-motivated professional, who has the ability to multitask and remain calm under pressure. If you are looking to step away from the call centre environment, or if you come from a fast-paced, administration
or retail background, please forward your up-to-date resume today! For further discussion, please contact Georgia from Conquest Recruitment on *****43+ click to reveal or email *****@conquestpersonnel.com.au+ click to reveal
Please note only shortlisted candidates will be contacted.
Fastway Couriers Melbourne is currently seeking multiple part time/full time casual Customer Service Representatives. Minimum three to four working days availability is required. Fastway Couriers, a multi award winning organisation is Australia’s
largest franchised courier system and expanding in Melbourne. With a large and growing customer base Fastway Couriers Melbourne ensures always to give their customers the right service. We're looking for a well organised, friendly,
enthusiastic and diligent Senior Customer Service Representative to join our busy and exciting team. You'll report to the Customer Service Manager. This important role will see you focus on: • Liaising with major customers, all franchisees,
regional managers. • Inbound calls • Report analysis • Accurate data entry Essential criteria: • Experience working in a transport customer service environment • Strong problem solving skills/analytical
skills • Excellent written and verbal communication skills • Strong PC skills, advanced Microsoft packages Desirable criteria: • A confident, outgoing & strong willed personality • A positive, fun
and happy demeanor • A can-do attitude • Sense of urgency, ability to work to tight time schedules • Excellent phone manner A remuneration package will be offered to the successful applicant, along with comprehensive training
and the potential for career growth and development. Sound like you? Then we’d love to hear from you. Please email your resume with a cover letter to: *****@fastway.com.au+ click to reveal
This could be the opportunity for you. Prelegal is looking for individual who can assess our customers for compensation claims. In order to be successful, you will have a track record of achieving sales in an outbound call centre and be
self-motivated and hungry to achieve Key Areas of Responsibility: •Ability to convert opportunities on the phone into sales •Ability to data entry
•Strong phone communication skills / ability to take objections •Ability to listen and follow scripts •Inputting all business activity into our in house CRM •Strive to achieve and succeed weekly and monthly KPI's
ONLY apply if
MUST be able to start immediately
Have good -great data entry ability
You have outbound/inbound call centre experience - Min 2 years
Must be Australian Citizen/PR
What you get in return •$25.26 per hour plus Super - hourly
This is a casual role, hours are rotated on a weekly basis. Shifts vary Monday to Friday. NO WEEKEND WORK.
If you have been looking for a job that will reward you for your hard work then this is it..
Location: Chadstone region (Eastern Suburbs)
This is a wonderful opportunity to work with a well-known household brand in a small team. In this role you will process orders using EDI and be the first point of contact for client enquiries. This role will suit an experienced candidate
who is looking for a Monday to Friday role working 8.45am - 5pm.
Reporting to the National Sales Manager you will be responsible for providing a quality customer service experience through the provision of the following -
Data entry of sales - using EDI and Pronto
Following up on orders
Advising of delivery times and any potential delays
Build relationships with internal stakeholders
Resolve and handle customer and consumer complaints
Provide basic pricing, keep record of faulty goods & complaints
Administration duties as required
Addressing customer queries via inbound and outbound calls
Moderate knowledge of MS Office Suite applications
Knowledge of Pronto (Preferred)
Experience with EDI within an order processing environment (An Advantage)
You will be an enthusiastic and professional individual with a good eye for detail and customer service focus. Your background will indicate stability and you will keen to continue that through joining a business that can offer a long-term
Don’t spend any more time in a role that leaves you frustrated - take action, apply today and move to where you will be appreciated and rewarded!
How to apply Click on the APPLY button or contact Brittany Pearson *****11+ click to reveal for a confidential discussion regarding the role.
Hurry as this position will not last long!
To apply online please click on the appropriate link below and send your resume in WORD format. Alternatively, for a confidential discussion please contact Brittany Pearson on *****11+ click to reveal.
Please visit www.veritasrecruitment.com.au to view more jobs.
Customer Service Officer - Part time
This is an exciting opportunity to join a highly regarded international consumer goods organisation. Professional team environment. Ongoing casual assignment. Own transport essential.
Monday to Friday 8am to 12pm
Monday to Friday 2pm to 6pm
Two full time shifts available
Roles commence on Tuesday 12th of June - the first three weeks are full time thereafter you will go onto your part time shift.
Working in a close knit team environment you will be responsible for the following duties and activities:
Taking of customer orders, via phone
Setting up of new customer accounts
Entering customer information
Trouble shooting and solving customer queries
Following up on outstanding orders
Updating customer records
Selling of new products and accessories to customers
Ensure customer details and records are up to date
To be successful in acquiring this role you must have the following skills and attributes:
Professional communication skills
Ability to engage with customers over the phone
Good computer skills
Appointment Generation Consultant
Westside Energy, part of the Westside Group, established in 1998 and with a group turnover in excess of $50M, has an opportunity for a passionate, motivated, customer focused individual to join our Appointment Generation
Team in the Solar, Battery and Generator solutions space.
Ultimately, we want our customers to get the very best return from their investment and the peace of mind knowing that they have the after sales service and support we pride ourselves on at Westside Energy.
Currently seeking a highly competent individual to build relationships with our prospective clients. A person who is dependable, responsible and committed to a company which has a culture of In-house training and internal promotion. The lead
generator will work in a highly collaborative and friendly team environment and will be part of the team that operates as a vital cog in the sales process. The work environment is flexible and initial working hours can be built around your
personal circumstances. Hourly rate commensurate with experience and qualifications.
Enjoy talking to people over the phone
Team focused individual
Follow up on leads provided by the company.
Working with other like-minded team members to build and schedule appointments for the sales team.
Enter all customer information into the company's CRM in a timely manner. All required training will be provided
Initially 20-30 hours per week
Successful candidates can demonstrate:
Sound customer service skills
Effective communication skills, both verbal and written
Ability to work within the company structures.
Passion for performance
Successful candidates will ideally possess:
A positive attitude
Be team orientated
Open to internal promotion
All enquiries will be treated in the strictest of confidence. If you are ready to take the next step in your career, please email your resume to *****@westsidegroup.com.au+ click to reveal or click apply. We look forward to hearing from you.
Your responsibilities will include:
Building strong relationships with their customer base
Offering personalised solutions across their entire range of products
Both inbound and outbound calls
Meeting and exceeding KPI's
At least 1-2 years' sales or contact centre experience
Proven successful sales track record within a KPI driven environment
A love of technology & confidence to work across multiple systems
Eager to learn new skills
Confident and outgoing
High work ethic with a huge drive to succeed
Teamplayer with positive can do attitude
What's in it for you:
Competitive salary package plus generous uncapped commission structure
Great team atmosphere and fun culture
Great incentives which includes overseas trips, discounts on products and many other perks
To find out more about this role or for a confidential conversation please contact Jeremy on *****02+ click to reveal or *****@kellyservices.com.au+ click to reveal
Our client is a highly respected and leading financial services organisation. Having presence across Australia and New Zealand, they are leaders in providing high end financial products and services
to their highly regarded customers. To continue providing exceptional service and expertise to their growing customer base, our client is seeking multiple Customer Service Specialists to join their contact centre team located in the Southern
suburbs. Passionate about their people and their development, this organisation is interested in reviewing applications from candidates with a strong interest in joining the financial services industry. Your new role These are full-time, permanent positions with flexibility and availability to work on a rotating roster being a must. Your working hours will fall between Monday to Friday from 7.30am to 6.30pm. As a Customer Service Specialist, you will be
responsible for, but not limited to, the following duties:
Providing customers with up-to-date financial information in regards to their superannuation via inbound phone calls
Being an expert across a range of financial products and services
Playing an integral role in developing and maintaining strong customer and third party relationships
Acting as the first point of resolution
Being confident in product offerings to enable successful on-sell and referral opportunities
What you'll need to succeed To be considered for this opportunity, we are looking for ambitious individuals with a thirst for learning and development in the financial services industry. You will display an exceptional
attitude and work ethic combined with passion to succeed and service customers to the best of your ability. Previous financial experience is not necessary. The ideal candidate will have:
Recent strong customer service and/or sales experience in any industry
Ability and desire to learn complex finance products and services
Technically savvy and able to understand multiple systems
Degree, diploma or certificate in Business, Finance or related study will be looked upon favourably
What you'll get in return This position offers a competitive salary of $50,000 + super + incentives along with discounts on financial products and services. In order for you to succeed, comprehensive and ongoing training
within a supportive team based culture is provided. This organisation prides itself in growing their talent and offers career development opportunities across the entire business. What you need to do now You are
strongly encouraged to apply if you meet the above criteria and are ready to launch your career. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email *****@hays.com.au+ click to reveal. If this job
isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
As part of a highly respected multinational group with over 150,000 employees worldwide, this logistics business operates multiple sites across the country servicing clients primarily in the commercial, retail, hospitality and finance sectors.
With a strong commitment to service excellence and pioneering advanced technology, the organisation prides itself on the loyalty, development and safety of its employees.
With numerous locations around Australia, the Australasian business now seeks to appoint a new Customer Service Representative on a fulltime basis.
ABOUT THE ROLE:
You will be part of a team responsible for documenting, investigating and resolving enquiries from customers primarily within the banking/ finance, commercial and retail sectors. This will include daily, weekly and monthly reporting, actioning
change requests, ensuring all customer details are up to date, and communicating with customers and internal branches nationally.
Essentially you will have strong customer service and administration skills gained within a fast paced customer service environment.
You will also have excellent communication skills with the ability to effectively build relationships with internal and external stakeholders, and work with conflicting priorities.
A strong literacy in Excel/MS Office and exposure to various computer applications will also be required.
Please apply by sending your cover letter and CV in Word format only. For further enquiries please contact Rachael Pullan on *****23+ click to reveal in strict confidence.
(Market leading multinational. National role, key accounts. Dynamic, fast paced environment. close to transport.)
Today, Toll People is one of Australia’s largest specialist suppliers of talent within the transport, logistics and supply chain sector. We offer complete recruitment solutions from permanent and executive recruitment, business support recruitment
to flexible labour and award-winning training and development programs.
Our client is one of the world's leading air service providers and currently have an opportunity for a Cargo Customer Service Representative. You will be responsible for taking customers through every stage of the cargo journey, whether they
are moving general cargo or shipping their pets.
Duties include but are not limited to:
Customer enquiries - face to face - phone and email
Managing import delivery documentation
Notification of import delivery
Understanding of customs requirements
Non account customer invoice processing
Export documentation acceptance
To be a successful, you will need to possess the following attributes:
Proven experience with problem solving in a fast paced environment
Maintain a high level of professionalism at all times
Strong communication and interpersonal skills
Motivation and capability to commit to both morning and evening shifts involved is essential. Proven reliability is a must
Weekend work included
Ability to work independently as well as part of a team
Computer literate and accurate keyboard skills
Eligible for an Aviation Security Identification Card (ASIC) incl. Federal Police Clearance and Pre-Employment Medical
For further information contact Niamh Fitzpatrick on *****12+ click to reveal or click 'apply now' to submit your application.
Note: We will not accept unsolicited CV’S from recruitment agencies/third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV’s sent directly to line managers.
We are seeking an experienced face to face Customer Service star for an exciting new opportunity within a highly regarded Statutory Authority in Hobart - Tasmania, with an immediate start for a 4 month contract.
Due to a national system rollout, there is a new requirement for a local Customer Service Officer to assist business representatives with finding information to assist them in using the new system.
There is a new website & contact centre for the process, so the role of the Customer Service Officer will be to direct business representatives to these resources and assist with any queries they may have.
To be considered for this role you must demonstrate:
Proven experience of working in a face to face Customer Service role
Excellent communication skills and the ability to interact with people from various backgrounds
The ability to work autonomously
A professional work ethic, providing excellent levels of customer care
Background in Marine industry beneficial (but not mandatory)
Immediate start (notice period not more than 1 week)
Please note: For the successful candidate there could be a requirement to travel to Canberra for initial induction. Travel & accommodation would be arranged by the client on your behalf.
If this sounds like a great opportunity for you, please apply online using the link.
If you would like to discuss the role further please contact Shilpy Bhutani on *****45+ click to reveal or email *****@hudson.com+ click to reveal referring job #1A/13452.
Work for a Global Technology Company in a CBD office with spectacular views. Start ASAP. Your new company Located in the CBD, this established company is looking for a Customer Service representative for an
ongoing contract role - with a view to go permanent! Your new role You will be answering calls from our client’s customers promptly and efficiently. You will dispatch the calls to service staff and ensure
a smooth transition. You will enter all the data received from service calls. In addition, you will liaise with Service Supervisors to expedite service calls. You will generate various reports for distribution on a routine and request basis. What you'll need to succeed
Strong demonstrated experience working in a Call Centre environment;
Strong verbal communication skills
Ability to respond quickly to a high volume of calls
Ability to deal with people at all levels
Australian/New Zealand Citizens or Permanent Residents only
What you'll get in return
Amazing office with beautiful views, located in the CBD
The opportunity to partake in the University Scholarship Programme
Friendly and supportive environment
Excellent training provided
$25-$27p/h + Super
Rotating Roster, hrs between 06:30am - 11pm Monday - Friday (38hrs p/w)
Are you passionate about finding the right solution for customers? Do you want to get a foot in the door with an international company?
Our client is a global leader who innovates and manufacturers IT products, providing the technology and expertise to help power companies worldwide. With a strong focus on delivering the best solutions to customers, they are now on the outlook
for a service-minded individual to join their friendly and closely-knit team.
In this role you will work alongside the Customer Service team in providing excellent service to customers, including:
Answering incoming calls and assisting customers with their enquiries;
Using SAP to process customer’s orders;
Preparing quotes for customers based on the given pricing guidelines of the company;
Attempting to inform and cross sell to customers on additional products that would meet their needs;
Making sure all details of orders are correct, and stay on top of given guidelines and information.
To be a successful applicant for this positions, you be a highly motivated and energetic individual who works well in a like-minded team. In addition, you should have:
Proven experience in using SAP for order management;
Have a great track record in providing excellent customer service over the phone;
Great communication skills, both written and verbally;
Impeccable attention to detail.
This is a great opportunity to join an established company with ample opportunity for growth. You will become a part of a young, switched-on team with a very friendly culture. In addition, our client if offering:
Competitive salary with bonuses;
Great offices with on-site parking.
To apply online please click the "Apply" button below. For a confidential discussion about this role please contact Kaja Melleby on *****22+ click to reveal
This Logistics company is rapidly growing and expanding their Sales and Customer Service team. This role will be based in both Port Melbourne and Tullamarine. Reporting into the Customer Service and Sales Manager, your role is to support existing
clients as well as up-sell and cross sell various products.
Reporting into the Customer Service Manager, your role will involve:
Answering inbound calls
Assisting with general client enquiries
Chasing up deliveries
Up-selling and Cross-Selling to existing clients
Advising clients of new promotions and products
Working closely with KPI’s
You will have previous call centre experience with a sales flare. You will have excellent communication skills and pride yourself on your ability to achieve KPI”s and always go above and beyond. This is a temporary to permanent opportunity so
you must be available immediately and you MUST have a car.
Please send your resume to us by clicking the “Apply Now” button. Resumes in MS Word format are preferred.
This global organisation specialises in healthcare products. They are a well-established brand that are committed to delivering an excellent service to their customers. They look to provide outstanding care, support and expertise to assist their
clients now and in the future.
They are looking for a 4-day permanent part-time customer service representative to work in the customer service team. This role is to provide excellent customer service, giving correct information and dealing with enquires.
- Taking inbound calls from customers and dealing with complaints - Ensure orders are correct and follow up if there are any problems - Making outbound calls to welcome new customers - Ensuring client records are correct and up to date -
- Demonstrated customer service office experience - Demonstrated ability to problem solve - Proficient computer skill in Microsoft Office - Excellent verbal and written communication skills - Ability to work well within a team
Global technology company based in Eastern Creek with loads of onsite parking & exceptional training provided! Your new company Your new company is a giant in its industry, with huge global presence that dominates
the market. Their new offices in Eastern Creek is where you will be working within the Customer Support team. Your new role Your new role will see you in the customer focused support team whereby you will be assisting
customers with general inquiries and teaching them about the products and services your new company can provide. This is an inbound advisory role working within a fast paced contact centre. What you'll need to succeed
Ideally someone from a technology background or with a passion for technology
Contact Centre experience
Customer focused attitude
Great phone manner
Commitment to an ongoing contract with the expectations to go perm
What you'll get in return
$28.06ph + super
Full training and development
Eastern Creek location with onsite parking
What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to *****@hays.com.au+ click to reveal, or call us now on *****25+ click to reveal. If this job isn't quite right
for you but you are looking for a new position, please contact us for a confidential discussion on your career.
A Customer Service Officer job in Townsville paying min $25 an hour based in a leading shopping center. Your new company A world renowned management group is looking for a proactive, motivated Customer Service Officer
to join their concierge team in a busy Townsville Shopping Centre. Due to increasing growth and demands on the services offered by the group, a part-time casual position has been created that may lead to a permanent position for the right
candidate. Your new role Your main responsibility in this role will be providing excellent customer service at all times in line with the company brand and service standards. You will mange your time and tasks
to consistently achieve customer satisfaction and maintain stakeholder relationships. This role is initially part-time across 7 days, including late-night shopping on Thursday nights. Your duties will include:
Taking incoming calls from customers & retailers
Assisting customers with hire equipment of shopping center
Assisting Marketing Manager with day to day promotional activities
Management of gift-card and ticket selling system
Ad-hoc duties as required by Marketing Manager or Centre Manager
What you'll need to succeed To secure this role, you will have experience and a proven track record in front line service and confidence in dealing with a wide range of people. Your previous experience in administration
will be highly regarded and you will be well know for your strong organisation and multi-tasking abilities. Your core skills will include:
Superior customer service skills
Computer and typing skills (minimum Microsoft Office software)
Proactive problem solving
Flexible and adaptable
Work well under pressure and with competing priorities
What you'll get in return You will be provided with comprehensive on the job training in the systems and requirements of the role. You'll enjoy great work/life balance with a flexible roster, perfect for fitting in study
and family time. Your exposure to an industry leading management group will open doors to new opportunities, with your experience within this company highly regarded in the workforce. Once your training is completed and you've gained experience
in the role, you may be presented with the opportunity to secure a permanent position. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you but you are looking for a new position, please contact Sharon Warren for a confidential discussion on your career at *****@hays.com.au+ click to reveal or *****00+ click to reveal.
About the Company Davidson are recruiting for a customer care consultant to work with our client who have provided the very best in products and services across Australasia for over 60 years. Synonymous with great brands and
a quality offering, our client is a global supplier of custom-made doors and access systems that embrace new technology and lead from the front with their product and service offering. You will join the company as an integral part of the
customer service team based in Sydney’s south western suburbs (M5 Corridor) to provide a first class service to all customer calls. Key Responsibilities
Respond to written and verbal communication, especially inbound calls.
Perform thorough investigations, identifying and addressing key issues for clients.
Give Quotations and arrange Technical support for clients, if required.
Build strong stakeholder relationships to assist in resolving member concerns quickly and effectively.
Assist customers in understanding the format of information required to ensure orders are met.
Manage Customer expectations.
Pass leads on to sales team and book appointments.
General Administrative Assistance
About You We are looking for dynamic sales consultants who have a proven background working in a busy call centre and delivering an excellent service.
At least 2 year's demonstrated call centre experience.
Strong problem solving skills and are confident in your ability to adapt, work autonomously to resolve customer queries to achieve outcomes.
A Sales background and excellent negotiation skills.
Intermediate computer skills.
Reliable transport to travel to and from the office.
To apply online, please click on the link below. Or, if you would like to have a confidential discussion, please contact Lara Lovell on *****06+ click to reveal. Want to know more about Davidson? Visit us at www.davidsonwp.com
ASX-Listed, Australian Company
Energetic and Dynamic Team!
Central Sydney CBD Offices
Are you looking to apply yourself as part of a nurturing and supportive company? Perhaps you're a recent graduate with a drive to start your corporate career. Our client is an up-and-coming game changer in the Financial Services space. We are
looking for switched-on, personable and professional individuals to join their vibrant team!
These are fulltime, permanent Monday to Friday positions within standard business hours. On offer is a competitive salary of $50K plus 9.5% superannuation. You will be representing a service to be proud of as a member of a tight-knit team. Love
going to work every day whilst being part of a lively, yet professional office environment.
Managing inbound phone and email enquiries
Providing administrative support
Delivering accurate and timely resolutions to customers
Updating customer database
You Will Have:
A background in Customer Service
An ability to multi-task in a busy environment
A willingness and desire to learn and grow with a company.
An outgoing, motivated personality!
With immediate starts available and a limited number of positions, Apply Today!
To apply for this exciting role, please forward your resume in our preferred Word or PDF format of 2MB or smaller to: *****@sinclairrecruitment.com.au+ click to reveal quoting Ref: 83812.
For any queries regarding this or other roles, please phone Zac Halabe on 1300 JOBHUNT (562 486).
Voted Australia's favourite recruiter 2011, 2012 and 2013 and a Sara Legend from 2014 to 2016
THANK YOU FOR SUPPORTING A 100% OWNED AUSTRALIAN COMPANY