JOBS

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• Permanent part time – 30 hours per week
• Rotating roster based on centre opening times
• Maroochydore  location
One in three Australians will need blood in their lifetime. At the Australian Red Cross Blood Service, we’re entrusted with collecting, processing and delivering this vital supply. We also provide a range of other services to the healthcare sector related to transplantation and immunogenetics, testing, consulting, education and research.
We’re proudly in the business of saving lives. Within a professional and close-knit team, you will be conducting pre-screening of blood donors and monitoring their progress during the donation.  You will ensure that all safety standards are met during the collection, including the safe insertion and removal of needles. Your enthusiastic and caring nature will make the donors want to continue donating blood.
You will have:
• Experience in a customer service role
• Well-developed communication and interpersonal skills
• An interest in the health sector
You will also be:
• Passionate about delivering great customer service
• Excellent at adapting to change in a regulated environment
• Great with detail, working under pressure and problem solving
• Computer savvy and able to multi task
Your dedication and hard work will be rewarded with:
• Pride that your work will impact lives for the better
• Training, coaching and support
• Generous salary packaging benefits
• Corporate rates for private health insurance
As part of the recruitment process, you may be required to participate in relevant National Police, Employment History and/or Professional Membership and Qualification checks and validation of Australian Work Rights, prior to offer of employment at the Blood Service.
The Blood Service is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.
The opening times for the centre can be used as an indicative guide to hours of work. For further details on this position please contact the Recruitment Centre via *****@redcrossblood.org.au. + click to reveal Please note applications are not able to be accepted via this email address.
To view the position description or apply, please click ‘Apply for this job’ to be directed to our website. Applications for this role close Thursday 30 November 2017 at 5pm. 
We are not accepting applications from Recruitment Agencies.
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The Role - Your role as an Inbound Sales Specialist is to connect our customers with new and better products and services to meet their needs. Our customers have worked hard for their lifestyle and we want to help them protect their today and tomorrow, and it makes us feel good to help them! You will enjoy delivering exceptional service, speaking to customers over the phone and using your initiative to understand their needs and provide solutions.
Key Responsibilities
Receiving a high volume of calls regarding multiple insurance products you will be:
Delivering a seamless customer experience on various insurance products that provides value for our customers Identifying the appropriate insurance policies to meet customer requirements Achieve customer sales and service targets set for all customer segments Advocate customer propositions to create value for customers through products and services under multiple brands across banking, wealth, life, personal and commercial insurance
Skills & Experience
Experience in delivering high quality customer solutions within required timeframes Experience in a sales role or knowledge of the sales process Good problem solving and negotiation skills Effective interpersonal and communication skills (written & verbal) Computer literacy and navigation skills
Benefits
Up to 25% off insurance, Banking, superannuation Employee share scheme Discounted home Loan and Personal Loan rates 25% off the best premium across personal insurance brands and products 10-20% off Life insurance products 10% off GIO business insurance
About the Company
Suncorp Group Limited is a top 20 ASX-listed company with $96 billion in assets, employing over 14,500 people. The company has evolved into a unique franchise, delivering highly-valued banking and wealth, and insurance products and services across Australia and New Zealand.
Culture
Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.
If this role sounds like the challenge you have been looking for please submit an application online today. For a confidential discussion please call our resourcing partner Amarinder Kaur on *****59. + click to reveal
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Timberlink's overall business strategy is to be a leading pine products manufacturer in the Australasian region – large enough to be able to operate competitively but small enough to retain the personal touch.
Every day we transform sustainably grown plantation pine into timber building products that are both structurally and environmentally sound. We can do this because we have the best people, guaranteed supply of quality pine resources and world class processing facilities.
We are seeking the right candidate to join our WA sales team to fill a maternity leave contract for 12 months.
Key responsibilities include:
Order entry Credits Customer contact management Management of the order bank Communication with the mills and dispatch teams on order status Communication to the sales team on order status Relationships with all customers for the state Reporting on issues as they arise
Essential personal attributes:
Customer focused Attention to detail Proactive, professional and responsible Resilient, able to cope with changing market trends Excellent verbal and written communication skills A willingness to exceed customer expectations Works well in a team
Required experience:
Minimum of 3 years experience in a customer service role Experience in a manufacturer or timber industry role would be advantageous Competent in customer service systems and databases. Microsoft office suite especially excel and word an advantage
Timberlink is an equal opportunity employer, we encourage all applicants with the RIGHT TO WORK in Australia to apply.
If you would like to know more, or wish to apply for this role, please submit your application including your cover letter and CV to *****@timberlinkaustralia.com.au. + click to reveal Please note that applications close by Monday, 4 December 2017.
www.timberlinkaustralia.com.au
No agencies
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UNICEF promotes the rights and wellbeing of every child, in everything we do.  Together with our partners, we work in 190 countries and territories to translate that commitment into practical action, focusing special effort on reaching the most vulnerable and excluded children, to the benefit of all children, everywhere. In Australia, UNICEF Australia works with government and advocate bodies to defend children's rights and support international development programs. UNICEF Australia is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments.
The Role
You will be responsible for providing customer service to current and potential supporters, as well as processing donations and executing supporter related administration. Reporting to the Supporter Relations Manager you will help to build relationships with supporters to strengthen current and future campaigns and fundraising efforts. This is a fantastic opportunity for someone who wants to deepen their customer service experience and is passionate about child rights.
Key responsibilities
Provide excellent customer service through inbound phone calls and emails Process donations efficiently and accurately Process Global Parent (UNICEF Australia's regular giving program) sign ups, donations and administrative requests  Update the database regularly with key supporter information  Ensuring compliance with regulatory standards for data collection
Selection Criteria
2+ years' experience in a customer/supporter service role with a regular giving program Demonstrated excellent customer service, and ability to handle sensitive situations in a mature and effective manner in person, or by phone and email Strong written and verbal communication skills Demonstrated high attention to detail and accuracy in data entry Demonstrated strong problem-solving skills Demonstrated relationship-building and negotiation skills Proven ability to multi-task and work in a busy, team-based environment Demonstrated ability to be self-directed and take initiative with the ability to work to deadlines in a professional and confident manner Strong Microsoft Office skills, including Word, Excel and Outlook Understanding and commitment to the rights of children and the work of UNICEF Desirable qualifications, skills knowledge and experience:
Experience in NFP fundraising data administration using Raisers Edge or similar
This is a full-time six month contract position and requires occasional work out of regular hours. Ideal commencement is Early January 2018. A competitive salary commensurate with the not for profit sector is offered together with the availability of salary packaging to achieve a tax effective total salary package commensurate with experience.
 
For further information on this position contact Rebecca Roberts, Supporter Relations Manager at *****@unicef.org.au. + click to reveal
Applications close on Sunday 3 December. 
Due to anticipated high number of applications, only shortlisted candidates will be contacted.
How to apply for this job: Please submit your CV and a separate application document detailing your experience in each selection criteria by email to *****@unicef.org.au + click to reveal . Please write in the subject line Supporter Relations Representative.
 
To be eligible for employment with UNICEF Australia you must be legally entitled to work in Australia and have satisfactory background checks prior to employment, such as mandatory police check and where appropriate working with children check.
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Various highly reputable organisations are seeking to fill temporary short and long term assignments immediately. These roles offer fantastic opportunities for Customer Service Officers to further develop their skills.
Your roles and responsibilities will include, but will not be limited to:
• Providing customer service to internal stakeholders (including information on products) • Resolving inbound customer queries over the phone
• Making outbound calls to customers
• Customer Relationship Management
• Account Management
• Data Entry, Processing, Following up and Closing of accounts
• Qualitative and quantitative reporting as required
• Ad hoc duties
Skills required:
• Outstanding customer service experience with a focus on tangible product knowledge.
• Account Management experience
• Intermediate Excel
• Natural ability to negotiate with internal and external stakeholders
• Outstanding communication skills (written, verbal, listening)
• Excellent organisational skills
• Ability to work in a fast paced environment
• Adaptability to change
• High level of attention to detail
These roles offer competitive hourly rates and is a great opportunity for experienced Customer Service Officers to work for well known organisations based across the Greater Western Sydney region.
To apply please click apply or call Prashilta Prahalad on *****09 + click to reveal for a confidential discussion.
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Two month temporary assignment in a fast paced contact centre located in South East Melbourne. Great team environment for a customer service orientated person.
Client Details
My client operates within the financial sector and offers high quality service to customers experiencing issues with their accounts and transactions. Whilst the contact centre is high volume, the company offers social incentives and an enthusiastic working environment.
Description
This Inbound Customer Service Representative is expected to take 80-100 calls per day on a queuing system, and adhere to the company’s KPIs and schedule. With a focus on first call resolution, the Customer Service Representative is expected to provide advice and remedies to transaction and account problems. On the job training is provided, however experience with high volume calls and KPIs would be advantageous.
Profile
The successful candidate will:
Have previous experience with high volume calls Worked with KPIs Have availability from mid-December Excel in team based environments
Job Offer
The Inbound Customer Service Representative will receive
Social incentives South East location Temporary assignment
To apple online please click the "Apply" button below. For a confidential discussion about this role please contact Jacqueline Smith on *****18 + click to reveal
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Exciting opportunity to join a well known insurer in a customer service role-6 month contract- Parramatta
Your new company
This leading general insurer is a well-known company, they are a household name known for their reputation of providing outstanding service to customers and delivering on their customers insurance needs. In addition to having a strong presence in the insurance market, they pride themselves on an inclusive and collaborative work culture.
Your new role
In your new role you'll be the first point of contact for customers enquiring about their claims against their motor insurance policies. You'll be accountable for responding to a high volume of customer calls, the assessment and investigation of the motor claims, liaising with internal and external parties to coordinate claim resolution, and maintaining concise records throughout resolution process.
What you'll need to succeed
You will have prior experience in customer service ideally from a call centre, hospitality or retail. You should feel passionate about helping others and being empathetic to those in their time of need, you pride yourself on your ability to be patient and understanding with people. You will also be able to demonstrate strong organisational and time management skills and enjoy identifying solutions that require you to think outside the box.
What you'll get in return
$46K + Super (6 month pro-rata), Monday- Friday, 8.30am- 5.00pm
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Rosie Abley on *****50. + click to reveal
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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This is a stand out opportunity for a Junior Customer Service Representative who is enthusiastic, friendly and looking for long term opportunities within a leading FMCG company based in Macquarie Park. This company has a great team culture in a fast paced environment.

Key Responsibilities:
Process orders ensuring on time delivery Respond to customer queries and /or issues Process stock returns and credit claims Establishing and maintaining strong working relationships with internal colleagues and external stakeholders Exceed customers’ expectations by providing outstanding service
Key Requirements:
Previous customer service representative inbound and outbound experience Strong computer literacy Good verbal and written communication skills Trouble shooting skills Strong work ethic Team based approach
This job represents a great opportunity for a strong customer service representative to work in a leading FMCG company.
To apply please click apply or call Ryan Houghton on *****14 + click to reveal for a confidential discussion.
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This is an opportunity for a confident individual to work for a successful property organisation in Chatswood providing efficient and reliable service to its customers nationally.
If you are a strong customer service officer who is able to communicate effectively and build strong relationships then you may be an ideal candidate for the role.

Key Responsibilities:
Answer incoming call enquiries and communicate with customers across Australia Process online, email and phone orders through SAP Assist the sales team with enquiries and issues that arise Process errors and invoices Build and maintain good relationships with third party logistics providers
Key Requirements:
Previous experience in a customer service officer role Intermediate Microsoft office skills - word and excel Knowledge of SAP is preferred but not essential Great communication skills Able to manage time effectively High attention to detail
This is a great opportunity for a customer service officer to take the next step in their career.
To apply please click apply or call Emma Marven on *****13 + click to reveal for a confidential discussion.
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An excellent opportunity to join an industry leading company within the automotive industry. This role will require you to utilise your first class customer service skill set and technical automotive knowledge to assist an extensive customer base with troubleshooting issues - both over the phone, and in the field.
Client Details
With a history spanning over 100 years, our client is a manufacturer or automotive parts that operates on a global scale. They are an industry leader in their field, and require a technically minded individual to join their growing team in the South Eastern Suburbs.
Description
Reporting to the Customer and Product Support Manager, your duties will include but are not limited to:
Providing technical support and resolving field issues for customers including Original Equipment Manufacturers (OEM), OEM Dealers, Fleet and Owner Operators, and Authorised Independent Dealers Providing product advice to customers, both over the phone and in person Reporting of any service warranty issues Providing Quality and Warranty support Conducting detailed technical investigations on repair and maintenance aspects of specific products Demonstrate knowledge of occupational health and safety policies
Profile
The successful candidate will have strong customer service skills, as well as a relevant technical background such as a trade qualification in vehicle mechanics or a similar educational background. You will have demonstrated experience within the automotive or maintenance engineering field, and ideally possess the skills to be a technical leader in future. Lastly, you must be self motivated and have the ability to deal with people at all levels in a professional manner.
Job Offer
Generous remuneration package South-Eastern suburbs location Opportunities for further career development
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Joshua Thame on *****25. + click to reveal
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Our client is a leader in their industry and can offer a supportive, friendly team environment and the opportunity to develop new skills.
Client Details
Our client is a leader in their industry and offers a diverse product range across Australia. With offices in over 30 locations throughout Australia, they have teams always ready to assist. The company has a commitment to delivering genuine, helpful customer service, and an unmatched technical support and expertise that has helped them become the trusted experts and industry leaders.
Description
This role will include but is not limited:
Customer service - Incoming calls Providing support to clients via phone and email Entering orders and following up ETA's Resolving client issues Scheduling jobs for agents Providing general advice on products Administration Data Entry
Profile
Successful applicants will have previous customer service/support experience in a similar environment and possess the following:
Excellent communication skills both verbal and written Strong computer skills Proven experience in customer service The ability to work independently and as part of a team Excellent time management and organisation Available to start in January, able to work Mon-Fri and commit to a potentially long-term role Reliable transport Great attention to detail Motivated and able to multitask
Job Offer
To apply click APPLY NOW.
For a confidential conversation contact Therima Noorgat *****00. + click to reveal
**Please note due to the high volume of applications only successful candidates will be contacted**
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Our client, one of Australias largest education & professional development providers, currently seek an inbound customer service consultant to join their large, fun & friendly call centre team. You will working on inbound calls from both potential & existing customers, with enquiries ranging from billing queries to account login issues and course information requests.   
 
Based within a 5 minute walk of North Sydney Station and with free parking onsite, they provide a comfortable work environment designed to encourage creativity and input. They also offer an excellent work/life balance, with flexible working hours perfect for those with children or simply looking to enjoy the summer.
 
This is a full-time role due to start immediately and run for an initial period of 8 months, with the possibility of a long-term position on completion of the contract. You will be working within a friendly team of 18 and reporting into an approachable Team Leader. You will be paid between $23 & 26ph + Super depending on experience, and after 3 weeks in the role, you will also be given an Opal Card containing $50 worth of value to aid with travel.
 
The successful candidate will come from a call-centre/ customer service background & have;
Previous high-volume call-handling experience. Demonstrated ability to follow up on warm leads/ expressions of interest over the telephone. Ability to demonstrate strategic thinking, creativity, and manage internal stakeholders. Excellent written & verbal communication skills. Friendly, outgoing personality.
 
If you feel the role would suit you and would like to apply, hit 'apply now', or feel free to email your resume through to *****@frostrecruitment.com.au + click to reveal . Please note- due to the high number of applications expected for the role, only successful candidates will be contacted.
 
We look forward to hearing from you.
 
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Customer Service Officer - Office based   Lane Cove location
3 week contract Great team environment
Working as a part of a small but experienced team, you will be required to act as the primary point of contact for all customers within the Lane Cove area, assisting and directing a wide variety of enquiry ensure that all are resolved in a timely manner.
To be considered for the role you will need the following skills;
Previous experience in a customer service based role both face to face and phone contact. Strong communication skills both verbal and written  Excellent active listening skills Proven ability to resolve customer issues in a timely and professional manner High level of speed and accuracy with MS Office suite
This role is for an immediate start, please send your resume demonstrating your experience to *****@completestaff.com.au + click to reveal
 
Complete Staff Solutions is an agency based in Parramatta providing recruitment solutions to Sydney organisations.
 
  Samantha Chiodo
Branch Manager - Parramatta
Complete Staff Solutions
*****13 + click to reveal
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Our client is a leader in their industry and can offer a supportive, friendly team environment and the opportunity to develop new skills.
Client Details
Our client is a leader in their industry and offers a diverse product range across Australia. With offices in over 30 locations throughout Australia, they have teams always ready to assist. The company has a commitment to delivering genuine, helpful customer service, and an unmatched technical support and expertise that has helped them become the trusted experts and industry leaders.
Description
This role will include but is not limited:
Customer service - Incoming calls Providing support to clients via phone and email Entering orders and following up ETA's Resolving client issues Scheduling jobs for agents Providing general advice on products Administration Data Entry
Profile
Successful applicants will have previous customer service/support experience in a similar environment and possess the following:
Excellent communication skills both verbal and written Strong computer skills Proven experience in customer service The ability to work independently and as part of a team Excellent time management and organisation Available to start in January, able to work Mon-Fri and commit to a potentially long-term role Reliable transport Great attention to detail Motivated and able to multitask
Job Offer
To apply click APPLY NOW.
For a confidential conversation contact Therima Noorgat *****00. + click to reveal
**Please note due to the high volume of applications only successful candidates will be contacted**
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Digital Communications and Design Librarian
Permanent Part Time – 20 hours per week
Band 5 – $67,675 - $78,864 pro rata (+ 9.5% super)

Hobsons Bay Libraries is looking for a dynamic, experienced and highly skilled individual who will play a key role in maximising awareness of and participation in the broad range of the library’s services, programs and events.
 
The successful applicant will have demonstrated experience in the development and implementation of communications and marketing content in a number of disciplines, including written, visual and mixed media content for website, social media and print media. A creative approach and exceptional communication skills are required, as well as an affinity for public libraries and working within a community-focused context.
 
The key responsibilities for this role include;
Create, monitor and maintain relevant and quality content on the library’s website and social media channels Develop, deliver and evaluate marketing projects and assist with the development of innovative marketing plans, strategies and activities Deliver exceptional customer service across all library sites, including online Produce and distribute engaging print and multimedia marketing content that promotes library services, programs, collections and facilities
The successful applicant will need to provide a current Working with Children Check and be required to undergo a National Police Record Check and physical assessment.
 
The position is based on a 35 hour week, which includes regular evening shifts and reasonable overtime. The successful applicant will be expected to work at all branches.
 
Fluency in a community language or Auslan would be an asset.
 
A copy of the position description can be obtained by using the download feature below or by contacting our Customer Service team on *****00. + click to reveal
For further information please contact Jodie Flood, Coordinator Community Engagement and Partnerships on *****90. + click to reveal
Applications must include a statement addressing the selection criteria and close Sunday 10 December 2017.
Please submit your application either by submitting online or posting to:
HR Recruitment
Hobsons Bay City Council
PO Box 21
ALTONA VIC 3018
An automated email will be sent upon receipt of your electronic application. Please re-submit your application if the auto reply has not been received or call *****92 + click to reveal if you are experiencing difficulty.
Hobsons Bay City Council is committed to the principles of Equal Opportunity and workplace diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.
Your Career is our Success
Applications Close: 10/12/2017
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Library Customer Service Officer 
Permanent Part Time
Band 3 - $56,251 - $60,125 pro rata (+ 9.5% super)
 
Looking for a job that combines your brilliant people skills with your enthusiasm about technology?  Love to solve problems and share your knowledge?  Do you enjoy chatting to people about books, music and/or film? Are you up to date with all the latest gadgets and the tech wiz in your circle of friends?
 
Hobsons Bay Libraries is looking for an engaging customer service professional to join the team. You will be comfortable engaging with customers of all ages and have previous experience working in a vibrant and energised community space. Key duties for the role include: Answering visitor enquiries; connecting customers with print, online and community resources; providing hands on technology training and basic troubleshooting and assisting with book and film recommendations.
 
Working hours are 17.5 hours per week:
Monday 9am - 1pm
Tuesday 1pm - 5pm
Thursday 4pm - 8pm
Friday 1pm - 6pm plus
one Saturday in every four weeks 9.45am - 1pm &
one Sunday in every eight weeks 1.30pm - 5pm.
 
The position includes regular evening shifts and reasonable overtime. You will be expected to work at all branches. Fluency in a second community language or Auslan would be an asset.
 
You will need to provide a current Working with Children Check and will be required to undergo a National Police Record Check and physical assessment.
 
Please note that digital literacy and confidence with portable technologies are critical requirements for this role. All shortlisted applicants will be asked to undertake a technology based activity as part of the interview process.
 
A copy of the position description can be obtained by using the download feature below or by contacting our Customer Service team on *****00. For + click to reveal further information please contact Ellen Fischer, Library Services Co-ordinator on *****43. + click to reveal
 
Applications must include a statement addressing the selection criteria and close Sunday 3 December 2017. Unfortunately no late applications will be considered.
 
Please submit your application either by submitting online or posting to:
HR Recruitment
Hobsons Bay City Council
PO Box 21
ALTONA VIC 3018
An automated email will be sent upon receipt of your electronic application. Please re-submit your application if the auto reply has not been received or call *****92 + click to reveal if you are experiencing difficulty.
Hobsons Bay City Council is committed to the principles of Equal Opportunity and workplace diversity. We encourage a diverse workforce reflective of our community to better meet the needs of our customers.
 
Applications Close: 03/12/2017
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Brunswick area.
Chefs Choice Meats is looking for a Customer Service Operator.
SAP/MYOB Advanced experience helpful.
Hours Monday - Friday, 8:30am - 4:30pm
and some Saturdays.
Excellent remuneration and conditions.
Send CV to:
*****@chefschoice.com.au + click to reveal
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Who are we?
SEEK is the global leader in the creation and operation of online employment markets.  Owning leading job boards in Australia, New Zealand, China, Brazil, Mexico, Africa and across SE Asia, SEEK employs over 7000 people across Australia and internationally.
What's on offer?
As a Customer Experience Consultant with SEEK, your main aim will be to proactively contact our Small to Medium business customers (we call them our SME customers) via outbound calls to help improve their overall experience with SEEK.
On an average day, you can expect to be:
Helping customers to craft great ads that attract great talent Discussing products and services to enhance their experience and achieve the best possible outcome Working closely with our product team to provide real time customer insights and data Reporting and providing continuous feedback on customer trends Being a champion for the customer and relentlessly looking at ways to improve the SEEK SME customer experience
So if you are a passionate and customer centric person who truly loves to collaborate and drive continuous improvement, then we would love to hear more from you!
Who are you?
Here are some essential requirements for the role
A proven customer service track record Great communications skills, both phone and email The ability to keep your cool, even when the pressure is on Problem solving skills Patience and understanding Organised and with awesome follow up Someone who builds rapport and relationships quickly Experience with SAP would be a bonus!
Culture
At SEEK we really value our culture and the way we work together to get stuff done. Our commitment to fostering a work environment where people feel like they're making a difference everyday has helped us maintain a consistently high ranking in the annual Hewitt Best Employer Award. In other words, people like to come here - and we're proud of that!
Benefits
Profit share scheme Share purchasing scheme Purchase additional leave Tailored career development planning Corporate Health Insurance Education Assistance Program
 
Privacy
All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our privacy policy, a copy of which can be found at www.seek.com.au/privacy. If you have any questions in relation to how we may use and store your personal information please contact us at *****@seek.com.au + click to reveal
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Whitsunday Region
Temporary Full Time
Customer Service Officer
Temporary Full Time (15 months)
The Whitsunday Regional Council is situated at the heart of the Great Barrier Reef and offers a dynamic environment that is perfectly placed to live, work, play and invest. We currently employ around 350 staff that service the areas of Airlie Beach, Proserpine, Bowen and Collinsville.
This role will contribute to a highly effective and professional customer service contact team, providing a range of customer-centric local government services and responding to customer needs in a professional and efficient manner.
Duties
Contribute to the achievement of customer service KPI's identify information needs and develop Council's knowledge base system Manage customer service requests effectively and professionally Provide professional advice and information to external and internal stakeholders
Skills
C Class manual licence Certificate IV in Business is desirable
Benefits
Corporate health plans Generous superannuation contributions Working a 9day fortnight Active social club.
Please note that during your 3 month probation period you will be required to undertake a medical, instant drug and alcohol test and submit 100pts ID for a National Police Clearance.
Whitsunday Regional Council has been undergoing a culture transformation to build a shared language and understanding of the targeted culture which we would like to achieve, what values underpin it and how this translates into day-to-day operating and behaviours. As we continue to embark on the culture journey, we encourage staff to be open-minded and look for positive ways to move towards new levels of performance and innovation.
How to Apply
To submit your application online, click on "APPLY" below where you will be taken to our eRecruit platform. Please note that you must upload any attachments via a PC.
Council practices Equal Employment Opportunities, Workplace Health and Safety Principles,
embraces diversity and is committed to eliminating all forms of discrimination.  
Enquiries: Talent Management
Ph: *****50 + click to reveal
Applications Close: 30/11/2017
To view the position description or submit your application please click the 'Apply Now' button below.
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Seeking an experienced professional with a background in Customer Service and Order Management, and strong working knowledge in SAP.
Client Details
Our client is a recognized leader in the Respiratory Diagnostics, Ventilation, and Anesthesia Delivery & Patient Monitoring market and the largest pure-play company of its kind. Manufacturing and marketing over 27,000 products, they provide solutions that restore and maintain patients’ vitality and independence, and take pride in their innovative products and talented & dedicated people, who are passionate about improving patients’ lives. Due to continuous growth, an exciting opportunity has now arisen to join this global Medical Devices business in a permanent Customer Service Specialist role. This role would suit an experienced professional with a background in Customer Service and Order Management, and strong working knowledge in SAP.
Description
Reporting to the Customer Service Manager, your key responsibilities will include, but will not be limited to:
Responding to phone and email enquiries from hospitals, clinics and healthcare professionals Managing the end to end order process in SAP Liaising with warehouse regarding product distribution, shipping, lead time and product returns Working with external logistics companies to arrange deliveries Providing 1st level product support Working closely with other internal departments to resolve any customer issues as they arise Building and maintaining strong working relationships with customers, and other internal & external stakeholders Managing the customer database with a high attention to detail and performing any ad hoc duties
Profile
The successful candidate will have excellent communication & rapport building skills, and the ability to work independently in a fast-paced environment. Our client is looking for a highly motivated and organised professional with:
Good working knowledge in SAP and OTC process Background in Customer Service & Order Management, and exposure to Logistics The ability to manage your workload and deal with changing priorities Professional phone manner, sense of urgency, and the willingness to go above and beyond for customers Strong interpersonal skills and a team mentality High attention to detail and good problem solving skills The ability to work well under pressure and with strict deadlines Medical/Healthcare industry experience will be viewed upon favorably
Job Offer
A full time, permanent position based in Macquarie Park $60-65K + super Early February start A diverse role you can grow as you see fit Be a part of a global Medical Devices business Work with a dedicated team of professionals
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Nea Valenti on *****26. + click to reveal