JOBS

Eljbomxgbjgehyozrtzx
IT Support Manager
Airport Retail Enterprises is a well-established and successful Australian owned and operated business operating airport food and beverage concessions across Australia including Sydney, Brisbane, Melbourne, Gold Coast, Townsville and Mt Isa.

Day to day responsibilities include:
Ensuring IT equipment (POS/Office computers, printers, network, etc) are well maintained
Respond to and prioritise computer equipment or software issues
Communicating with Outlet and Business Managers to ensure a clear flow of information from the business to the IT Dept
Installation of replacement POS computers, printers, network equipment etc
Escalating issues internally or externally as required
Updating procedures manuals and site configuration documents

Requirements:
A passion for (Windows) computers and experience in a POS or Food Service environment - even if it is just working in the outlet
Tertiary qualifications and/or relevant experience in computer hardware, software and networking
Excellent verbal and written communications skills
Ability to prioritise incoming issues, then provide a solution or escalate (internally or externally as required)
Team player who is willing to provide a high level of customer service
SwiftPOS, Microsoft SQL (installation), Xibo Digital Display, VoIP experience a bonus
Working knowledge of Microsoft Office (Word, Excel, Outlook)

Please note: due to the anticipated high levels of applications, only selected candidates will be contacted for an interview.

Please ensure all attachments and CVs are in PDF or DOCX format to ensure they can be forwarded and shared within ARE.

For further information on Airport Retail Enterprises and to see all current Career opportunities please refer to our Website www.airportretail.com.au
G858yot90j73exddgfag
IT Support - Sydney Airport Food & Beverage Operation

Airport Retail Enterprises is a well-established and successful Australian owned and operated business operating airport food and beverage concessions across Australia including Sydney, Brisbane, Melbourne, Gold Coast, Townsville and Mt Isa Airports.

Based at the Sydney Airport the successful applicant will provide IT support to all 3 Sydney Terminals as well as to our Melbourne operation from time to time as required.

Position Duties
Installation/Configuration/Support/Use of the following
MS Windows XP/7/10
MS Office 2010/2013/2016 (Word, Excel, Outlook)
TeamViewer
VNC
Remote Desktop (RDP)
Email
FTP

Network and local printers
VOIP phone system
Digital signage system (XIBO)
Point of Sale System

Software (SwiftPOS)
Receipt printers
Scanners
Integrated EFTPOS

Equipment maintenance including cleaning and minor repairs such as swapping hard drives, memory, boards etc.
Writing procedures (Excellent English communication skills required)
SQL Database installation and set up
Mobile phone support (Apple/Android) email set up

To be successful in the role, ideally you will have experience in the following:
Relevant tertiary qualifications and/or experience in a similar position
Strong Windows desktop experience
PC hardware repairs and replacement
MS Office management
Basic Networking

Personal Attributes:
High attention to detail
Excellent communications and presentation skills
Punctual, reliable, honest
Work autonomously
Team player
Passionate for customer service

Please note: due to the anticipated high levels of applications, only selected candidates will be contacted for an interview.

Please ensure all attachments and CVs are in PDF or DOCX format to ensure they can be forwarded and shared within ARE.

For further information on Airport Retail Enterprises and to see all current Career opportunities please refer to our Website www.airportretail.com.au