JOBS

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We are a busy cafe with excellent coffee and great food. We are looking for Part-time Waiter/waitress to maintain our daily operation.

Duties:
Introduces customers to the menu and announces daily or seasonal menu specials
Answers questions about menu items, ingredients, and pricing.
Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them.
Passes customer orders along to kitchen staff for preparation.
Collects food orders from the kitchen, verifies that they are correct, and serves them to customers.
Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary.
Removes used dishes, glasses, and flatware from tables.

Experience:
Great food and wine knowledge and confident outgoing personality.
Skilled in time management.
Copes well under pressure.
Minimum of 1 years’ experience.

If this sounds like you, we would love to hear from you! Please send your resume.
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We are seeking people that love the hospitality industry and want to stay around it but are looking for alternative career choice. What we have on offer is an opportunity to escape the 7 day or 24/7 role you are in now to join NewBook PMS as a Software Training and Support Specialist.
If you are really good at using Hirum, RMS, Opera/Fidelio, EzyRez or another property management system and are always the one selected to train new staff - you are the kind of person that we are looking for. You will be fully trained in how to use NewBook's system and you will then train hotel and resort clients and act as support for them when they need your help. The team has been growing rapidly and have already received a number of industry awards! In addition to this role, we are also seeking an additional Trainer that can fluently speak Mandarin - if this is you or you know of a colleague to bring along for this role, please contact us immediately!
NewBook is the latest in Cloud Reservation System technology for hotels, holiday parks, resorts, and apartments. You can visit their website at www.newbook.cloud to learn more about this exciting system for the industry and become part of their global team, based at their head office in Bundall.
In your role you will:
  • Be trained in how NewBook works for reservations, front office functions and for full property management
  • Facilitate group/individual training over the phone
  • travel to provide locally and interstate on occasion to facilitate in-house and on-site training when required
  • Offer real time support to clients
  • Train and assess participants
  • Assist in the flow of information and communication between all stakeholders to ensure training outcomes are completed to the highest standard
  • Setup and undertake full implementation of the system for your client
The role is full time and hours of work will generally fall between Monday to Friday 8:30am and 5:00pm.
We are seeking a candidate that meets the following criteria:
  • Must have experience in hospitality booking/check-in/back office systems and the ability to troubleshoot them
  • A great personality suited to training people one-on-one or in very small groups
  • Confident and polite with excellent communication skills
  • Current driver's licence to be able to visit workplaces if required
  • Able to travel when required to hotels, resorts and holiday parks across Australia and the Pacific region
You will also need excellent customer service and communication skills to train and support clients over the phone, and good written skills for documentation and correspondence.
On offer is a competitive salary, the chance to join a fun, vibrant and growing team and the chance to work for a company at the forefront of the industry.