In a small cafe things are easy to grasp. There is the owner with maybe one or two staff members. But larger cafes can look like a confusing whirl of activity. It can be bewildering to understand who is who, who does what and where you might fit in. So here is a rough overview of the Who is Who in the world of cafes.
On 13 April 2015 Australian Sasa Sestic won the World Barista Championships in Seattle USA. It was his 7th attempt. And it was exactly ten years after he made his first cup of coffee. How do we progress like this? How do we get from zero to barista mastership?